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HI Folks I Definitely Need Help On My Microscope

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Valued Member

United States
270 Posts
 Posted 09/30/2018  5:14 pm Show Profile   Bookmark this topic Add stevieb to your friends list Get a Link to this Message Number of Subscribers
My plugable microscope now shows only a video of my face. I bought a new one but it didn't fix the problem. Any input would be much appreciated
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Spence's Avatar
United States
34402 Posts
 Posted 09/30/2018  5:18 pm  Show Profile   Bookmark this reply Add Spence to your friends list Get a Link to this Reply
are you lookin' in the wrong end?
"If you climb a good tree, you get a push."
-----Ghanaian proverb

"The danger we all now face is distinguishing between what is authentic and what is performed."
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Errers and Varietys's Avatar
United States
74064 Posts
 Posted 09/30/2018  5:27 pm  Show Profile   Bookmark this reply Add Errers and Varietys to your friends list Get a Link to this Reply
Do you know how the problem started? That's pretty weird.
Errers and Varietys.
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Crazyb0's Avatar
10197 Posts
 Posted 09/30/2018  5:29 pm  Show Profile   Bookmark this reply Add Crazyb0 to your friends list Get a Link to this Reply
Parameters.... What is your device, computer or tablet, what brand, OS level. Are you plugged into USB 2.O or USB 3.0 port.?
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T-BOP's Avatar
United States
18456 Posts
 Posted 09/30/2018  6:20 pm  Show Profile   Bookmark this reply Add T-BOP to your friends list Get a Link to this Reply
Re read directions carefully ,your obviously doing something wrong or plugging into wrong port .
Valued Member
United States
270 Posts
 Posted 09/30/2018  7:19 pm  Show Profile   Bookmark this reply Add stevieb to your friends list Get a Link to this Reply
Hi folks. It just started all by it's self. I'm not sure what the os level is all about. It's virtually impossible to contact Plugable Technologies. I see some very nice photos on this site so if anybody can make a recommendation about another device I would switch this device for something else.
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Crazyb0's Avatar
10197 Posts
 Posted 09/30/2018  7:21 pm  Show Profile   Bookmark this reply Add Crazyb0 to your friends list Get a Link to this Reply
Most scopes come with a CD ROM install disc. You may have to remove the old program prior to installing the new disc. If you have a computer, it is a Plug & Play device which should be automatically recognized by your system Operating System OS whether it be Windows7/10 or Apple iOS.

It sounds like you still are running through the old programming. I have two scopes on mine and can switch between scope programs to use either one.
Valued Member
United States
270 Posts
 Posted 09/30/2018  10:53 pm  Show Profile   Bookmark this reply Add stevieb to your friends list Get a Link to this Reply
Thanks Crazyb0 I can remove the old software if you can recommend another scope.
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Crazyb0's Avatar
10197 Posts
 Posted 09/30/2018  11:09 pm  Show Profile   Bookmark this reply Add Crazyb0 to your friends list Get a Link to this Reply
First off, what are you connecting a scope to? Then I may be able to walk you through some things. There are some devices like a Chromebook that a scope isn't meant to hook up to.
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Crazyb0's Avatar
10197 Posts
 Posted 09/30/2018  11:55 pm  Show Profile   Bookmark this reply Add Crazyb0 to your friends list Get a Link to this Reply
SteveieB...KNOW what your problem is. Follow this. When you access your scope program, you should pull up the screen with what is "active view" of device CHOSEN". I bet you are on a laptop, correct? The device chosen is your Webcam, (that dot in center top of outside edge of your computer screen).

You need to access the "Setup" menu, this is the Gear icon on the action bar next to where you would click to take a picture. This will pull up a screen that tells you just what size pix are being taken (Resolution)and by what device. there is a box that says "Device", pull down the tab, and make sure you are NOT on "Integrated Webcam" and select the proper device, as "USB Microscope" or "USB 2.0 camera"

Why you see yourself is this setting is on Webcam, not USB Scope. If this was the problem with the first scope, it is the SAME deal, Scopes aren't bad, neither of them.


Ya owe me a beer!
Edited by Crazyb0
10/01/2018 12:09 am
Valued Member
United States
270 Posts
 Posted 10/02/2018  12:56 pm  Show Profile   Bookmark this reply Add stevieb to your friends list Get a Link to this Reply
Thank you for your advice. I'm going to try some of these recommendations.
Valued Member
United States
270 Posts
 Posted 10/04/2018  9:04 pm  Show Profile   Bookmark this reply Add stevieb to your friends list Get a Link to this Reply
Hi folks, when you plug in the scope a window opens where the coin shows. If you click on settings there is a small box that says integrated microscope or something like that. Only two choices. They are labeled backwards and if you switch them it will work.
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jbuck's Avatar
United States
188213 Posts
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