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 Replies: 11 / Views: 1,841 |
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Pillar of the Community
United States
819 Posts |
I recently bought a Peace dollar at a fair but not great price; coin sent is obviously not the coin pictured. Listing shows a high AU possibly BU coin, received a VG-F coin with no lustre as opposed to a coin with luster in photo. No mention of stock photo or whether coin pictured will be coin sent. Contacted seller, seller is willing to make refund. cost of sending coin back is not worth it in my opinion, costing another $3.50 or so; total purchase was $16 or so; just doesn't seem worth the trouble for the amount of money involved. Is negative feedback regarding use of stock photo without mention of same justified? Or should I just chalk up the loss and not deal with him anymore? what would you do? |
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Pillar of the Community
United States
581 Posts |
A link to the actual auction would be nice. Barring that, what was the exact wording of the auction?
From your information, it's impossible to determine what course of action is justified.
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Pillar of the Community
United States
1984 Posts |
If you contact PayPal by phone and tell them about the listing you can get back your shipping payment both ways. I suggest calling them prior to sending it back and letting them know what is up.
Alternatively, you can probably get $12.50 for it if you take it to a dealer.
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Moderator
 United States
6563 Posts |
If the seller is clearly in error they need to cover the exchange shipping. If the coin is raw the shipping should only be about $1.50.
And a link to the auction would be helpful
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Valued Member
United States
201 Posts |
I agree with the above for the most part. Question is what the description said. Sometimes it happens (and I've seen it happen) where a seller inadvertently posts the wrong picture and it doesn't match at all what is in the description. Usually, in those cases, I contact the seller to have him/her correct the photo. If the seller actually sent the wrong coin entirely, the seller should offer to pay the shipping.
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Pillar of the Community
United States
2602 Posts |
I agree that shipping the coin back should only come to about $1.50, maybe $2 tops, in a bubble wrap envelope. I would probably keep the coin and just swallow it, because $16 (including shipping) for a circulated Peace dollar isn't all that bad. Melt value is about $13.50 alone and usually people add a dollar or two of numismatic value to silver dollars. The seller is willing to work with you and that's good and if you decide to return the item, and he/she gives you the refund, you should give the seller positive feedback. I personally do not like bait and switch dealers like this, though. Good luck! |
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Forum Mom
 United States
5877 Posts |
As an ebay seller, I think the seller needs to reimburse you for shipping both ways, in addition to refunding the sale amount. This transaction should not cost you anything. If the seller is unwilling to do this, then I would leave a negative feedback comment stating that the coin pictured was not the coin sent. This will warn other buyers. |
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Forum Dad
United States
24173 Posts |
Maybe ask for a partial refund and keep the coin if that is satisfactory to both parties.
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Valued Member
United States
486 Posts |
Welcome to my world.  -PP |
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Pillar of the Community
United States
1130 Posts |
Mind posting the auction so we can stay away from this seller ?
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Valued Member
United States
201 Posts |
I cannot fault the seller for anything other than a possible mistake until I can see the auction to see if it was misrepresented. If the description said the auction was for a VG 1882 morgan but the photo was a BU 1921 morgan, I'd fault both the seller and the buyer.
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Pillar of the Community
United States
2443 Posts |
Quote:
If the seller is clearly in error they need to cover the exchange shipping.  |
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Replies: 11 / Views: 1,841 |
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Posted 07/30/2008 12:05 pm
