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Got My 2019 Proof Sets Today, Missing The "W" Cent...

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crusherjc's Avatar
United States
139 Posts
 Posted 03/07/2019  8:25 pm Show Profile   Bookmark this topic Add crusherjc to your friends list Get a Link to this Message Number of Subscribers
Got home today to set my package from the mint. I bought two sets, one for myself, one for my 8 yo son, who collects Lincoln Cents. In between the two set's, was one of the "W" pennies in its baggie, and the envelope its to be stored in? Look to see where the other one is, but its not to be found, neither the coin or the storage envelope. From what I'm reading, the one I got is in good shape, no scratch's, blotch's, spots, but I want my other one! My son is asking me, where's your penny Dad, this one's mine! I've been buying from the mint for over 30yr's, and have never been shorted an item. So I called the mint's customer service, only to be told, to pack all the item's I did receive, and ship it all back, and they will refill the order. Really? I asked them to just ship me my missing "W" cent. Do they think I'm just trying to get a free penny from them? I said a few choice things to them, and will have to call back tomorrow. I have never returned anything over the years, and I gotten some poor quality stuff, and their gonna give me a hard time to ship me the penny they forgot to send in the first place? Oh well I will see who I get on the phone tomorrow!
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Coinfrog's Avatar
United States
94367 Posts
 Posted 03/07/2019  8:28 pm  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
I think we need some pics!
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CelticKnot's Avatar
United States
12815 Posts
 Posted 03/07/2019  8:45 pm  Show Profile   Bookmark this reply Add CelticKnot to your friends list Get a Link to this Reply
From another thread we were told from another CCF member that:

Quote:
Unfortunately, the United States Mint will not be issuing exchange replacements for the premium penny. It is a complimentary item for which you incurred no cost.

...so it will probably be difficult to get a replacement W cent without doing as they say and sending it back.
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jbuck's Avatar
United States
187862 Posts
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babysitr's Avatar
United States
1339 Posts
 Posted 03/09/2019  09:38 am  Show Profile   Bookmark this reply Add babysitr to your friends list Get a Link to this Reply
Sometimes its just tough for honest people anymore!
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