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Replies: 28 / Views: 6,619 |
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Pillar of the Community
Canada
798 Posts |
Hi everyone, I am very concerned about an NCLT package that has not been delivered. Before Christmas, I sent 13 raw Canadian gold and silver coins to NGC for grading. The coins graded well and were mailed to me from Sarasota->Miami on February 13th headed towards Toronto, ON (my residence). On Feb 18, the 13 graded coins were 'transferred to next facility' in Miami and that was the last update I got from the USPS website. I contacted the sender and they contacted USPS to get a more detailed status. The sender contacted me on Friday and said that Canada Customs is holding the parcel because it contains 'prohibited items' (gold and silver bullion). Canada Customs have held these coins for about a month now and I'm not sure what to do next. The coins are worth about $3000. Should I wait? Or try and contact Canada Customs? Will the package get sent back to NGC? They couldn't possibly seize and destroy could they? I am literally fretting night and day over this. I am having troubles sleeping. Any advice for me? Thanks in advance.  Edited by JGG 03/17/2019 10:13 am
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Pillar of the Community
Canada
685 Posts |
Which city/area are you in Canada?
Soon the CBSA will send you a letter to let you know how to do.
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Pillar of the Community
 Canada
798 Posts |
Panda, I live just west of Toronto. How long does it usually take for the CBSA to send a letter?
These are the coins:
Status: Finalized / Imaged / Shipped Line Item: 001 Coin Description: 2005 CANADA G$10 MAPLE LEAF LIBERATION Grade: SP 70 Line Item: 002 Coin Description: 2013 CANADA S$20 J.E.H. MACDONALD Grade: PF 70 ULTRA CAMEO Line Item: 003 Coin Description: 2000 CANADA G$50 MAPLE LEAF MILLENNIUM PRIVY Grade: MS 68 Line Item: 004 Coin Description: 2013 CANADA S$20 ARCTIC FOX Grade: PF 69 ULTRA CAMEO Line Item: 005 Coin Description: 2011 CANADA S$20 MONTANA CRYSTALS Grade: PF 70 ULTRA CAMEO Line Item: 006 Coin Description: 2012 CANADA S$20 CLEAR CRYSTAL Grade: PF 70 ULTRA CAMEO Line Item: 007 Coin Description: 2012 CANADA S$20 CRYSTAL RAINDROP SUGAR MAPLE - COLORIZED Grade: PF 69 ULTRA CAMEO Line Item: 008 Coin Description: 2012 CANADA S$20 RHODODENDRON COLORIZED Grade: PF 69 ULTRA CAMEO Line Item: 009 Coin Description: 2018 Canada S$5 Maple Leaf F15 Privy Grade: MS 69 Line Item: 010 Coin Description: 2017 Canada S$5 Maple Leaf F15 Privy Grade: MS 66 Line Item: 011 Coin Description: 2017 Canada S$5 Maple Leaf F15 Privy Grade: MS 66 Line Item: 012 Coin Description: 2017 Canada S$5 Maple Leaf F15 Privy Grade: MS 68 Line Item: 013 Coin Description: 2017 Canada S$5 Maple Leaf F15 Privy Grade: MS 64
Edited by JGG 03/17/2019 12:13 pm
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Pillar of the Community
 United States
6514 Posts |
My fingers are crossed for you. Red tape sucks.
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Pillar of the Community
Canada
685 Posts |
I don't think there are any problem with your NGC submission: they are all orginally made in/sent from Canada and they are all 99.9% pure.
Your parcel maybe hold in Montreal, depends on how long take them to process it and make decision.
But at least they will let you know.
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Pillar of the Community
Canada
1461 Posts |
Couple of words of wisdom. I am a Canadian NGC dealer and ship coins back and forth frequently. Both across the border and to my Ogdensburg US address. Here are a few things to consider.
1. NGC sends graded coins using the USPS registered mail service. Little know fact that Canada Post does two things with inbound shipments sent via registered mail from other countries. a. They will not populate the CPC website with tracking information on ANY inbound packages sent using the "registered mail" product. So you're stuck looking at the tracking of the send Postal Service until the shipments magically appear. b. Over the past year CPC has started to purposely throttle inbound registered mail shipments. One reason is that they want to force other mail services to use other more appropriate (and more expensive) shipping products. As you know, Canadians are not allowed to ship anything but paper using registered mail service internationally. Canada Post doesn't like the fact that other countries still allow it. It's common for inbound deliveries sent registered mail to take over a month.
2. NGC does not put coin values on their international shipments. The usually keep the declaration low with a random number. Even if the package is opened by customs, you would only be liable for HST based on the value of the grading service (fees) provided and not the value of the coins.
Seems a little long in your case but keep in mind that NGC ships insured so you should be covered if there is a problem. A few more days and I would call NGC to aske them for a trace. If yuo call, CPC or Canada Customs will not provide you with any info.
Edited by TheCoinHunter 03/17/2019 2:42 pm
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Pillar of the Community
 Canada
798 Posts |
Thank you, CoinHunter. As a matter of fact, I have purchased a few of your coins off of ebay over the past couple years.
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Pillar of the Community
Canada
3733 Posts |
have you tried putting the tracking number into Canada post's tracker..if it is in Canada it may show up on there tracking now..
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Pillar of the Community
Canada
5324 Posts |
If you have the tracking# you can find which CP main office has this package in bond and there is a CBSA mailroom phone # really hard to get but you could go to like the Pearson airport custom office and clear it yourself or spend 50 bucks and get a broker to clear it simply because all your coins are RCM products
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Pillar of the Community
 Canada
798 Posts |
Silverwolf, it comes up as 'item not found'
Edited by JGG 03/17/2019 7:03 pm
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Pillar of the Community
Canada
685 Posts |
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Pillar of the Community
Canada
1461 Posts |
Like I said...Because it is registered mail, you will not get tracking info on the CPC website. And USPS will not show you what's going on with the package once it made it to Canada. Ask NGC to trace it for you.
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Pillar of the Community
Canada
5324 Posts |
Wouldn't NGC ship by UPS or USPS with tracking # ? Register letter just slow things down even if you ship anything in Canada, Express Post will have a signature option but traceable and quick
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Pillar of the Community
Canada
1461 Posts |
They ship USPS unless you request otherwise. The do ship with tracking but because its registered mail, Canadapost will not track it on their website. My original post explains why.
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Bedrock of the Community
13014 Posts |
Just to expand on it a little bit as far as USPS registered mail works. It does have a tracking number and the USPS does track it, but it's mostly internally. Even in the USA registered mail tracking that you can look up online is intentionally spotty or full of automatic or outdated updates as part of the security features so someone cannot easily locate where it is. Once it's delivered the real tracking is generally updated on the site but until then it may look like it's sat somewhere for days when it's been on the move the whole time. The other methods such as Express, First Class or Priority give you accurate tracking.
If you have your own shipping account NGC will send it however you want, but if not than they always do USPS registered which very likely has to do with their insurance policy. I've tried to offer up a liability waiver if they would send it priority or express just because it takes so long to get the registered for me, but even than they told me they wouldn't do it
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Pillar of the Community
 Canada
798 Posts |
Should I file a police report for lost/stolen numismatics at this point. We are entering the sixth week on a shipment that usually takes 5 or 6 days.
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Replies: 28 / Views: 6,619 |