I just walk in and ask for what type of coin that I want. They know me very well at my bank, and are very nice. They usually have a box of cents and a box of nickels on hand that they will sell to me each visit. Sometimes they even have boxes of dimes and quarters. I know that I am lucky, as most banks don't usually save boxes for people; but my bank always has boxes for me. I don't even need to order them ahead of time. Now if I get $75 or more in cents, then I call and order the cents. Also I know that a lot of you will frown upon this, but I dump the coins back at the same bank. I have a really good relationship with the tellers; I even give them Christmas gifts. The good thing is that I still find old coins, even though I dump at the same bank. I hope that I could help you with the information that I wrote.