Just Gave A Seminar To Ebay Newbies

You have saved them many dollars and heartaches. Well done.

Fred, that's great! I wish more people had the sense to explore ebay before they get involved with it, and they were very lucky to have you to turn to. That was a really wonderful thing you did!!

Nice job Fred, I'm sure many headaches are acoming--

My question to u tho, since I am a veteran buyer/seller on ebay (I think anybody over 50, and in ebay since last century is a vet).

Since I am not a dealer, IF I decide to sell some of my collection, AND should I say ALL SALES FINAL, would you still not consider buying from me?

Even if my description, detailed info and the fact I could NOt exchange the item, cause I usually only have 1 of each--not counting ASE's, would you still consider buying from me if it is a HIGH end item? with extremely LOW mintages? and the description is perfect?

I have purchased items b 4 from no returns, mainly because it is a OGP item, or rare, or one of kind, so therefore, why would you want a return policy on a OGP item that was perfectly described?

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Originally posted by CiScO

Nice job Fred, I'm sure many headaches are acoming--

My question to u tho, since I am a veteran buyer/seller on ebay (I think anybody over 50, and in ebay since last century is a vet).

Since I am not a dealer, IF I decide to sell some of my collection, AND should I say ALL SALES FINAL, would you still not consider buying from me?

Even if my description, detailed info and the fact I could NOt exchange the item, cause I usually only have 1 of each--not counting ASE's, would you still consider buying from me if it is a HIGH end item? with extremely LOW mintages? and the description is perfect?

I have purchased items b 4 from no returns, mainly because it is a OGP item, or rare, or one of kind, so therefore, why would you want a return policy on a OGP item that was perfectly described?

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As an experienced eBayer, I'd have to give the standard Army answer: it would depend on the situation. There's too many variables in an auction to give a Yes or No answer, not the least of which is whether or not I know and trust the seller. As a general rule, I would not buy a raw coin from a seller whom I did not know and who had a firm "no return" policy. I HAVE bought raw coins from unknown dealers with No Returns, but only after I contacted him/her asking about qualifications of his/her policy, e.g., if s/he claimed it was a no problem coin and it was bodybagged by a TPG after I submitted it, would s/he accept a return. If s/he states "Yes", then I'll bid. In several instances, s/he did, I did, the TPG didn't, and I got my money back after I returned the coin.

But, for an inexperienced or brand new eBayer, I would not give these qualifications and would (and did) advise them not to bid on a "no return" auction if for no other reason that there just isn't enough time in a seminar to advise new eBayers on all the nuances of an auction, e.g., when to bid, when not to bid, when to trust a seller, when not to trust a seller. One thing I DID tell them is to know their subject, i.e., educate themselves in whatever they might be interested BEFORE they bid. Besides coins, I used Boy Scout items, rare books, autographs, and lamps (especially Tiffany lamps) for examples. NONE of the seminar members considered themselves "experts" or even knowledgeable in those type items in which they might be interested and, of course, they had no experience with any sellers, so they'd be taking a huge risk if they bid on something of which they knew little about the type of item and the seller stated, "No Return".

From you CiScO, I'd take whatever you wanted to sell (and I wanted to buy) and bid on it with no hesitation nor worry about a need to return it. That seller in another thread who offered an NNC Morgan with No Return because it was "slabbed" wouldn't get a second glance from me. (After all, I know where you live... )

I have only had about 3 returns in 5 and a half years, and they all were my fault.

Comes down to personal preferrence.

I think at the end of the day any customer who has a valid reason for exchnage / refund will receive it from most sellers.

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Originally posted by CiScO

OK Fred & KLD, I guess I can say we think alike & I agree with everything both of you state. Come to think of it, I even include the 7-day return policy on the offers, altho to date I never have had a return for any reason & in fact all who have purchased from me were 110% satisfied with the item. I will probably continue to offer either the 5 or 7 day return if not happy, but I grit my teeth counting the days.
After all, my biggest concern/fear is that I ship the item(s), s/he receives the item, does a swap with junk, emails me back that they are returning item & wants a refund. Then I receive the item back and it was not what I shipped out. I hope I never have to cross that bridge. I have heard/read horror stories from unscrupulous buyers as you know trying to receive a high item then returning a sub par item therefore improving his lot while royally messing with the seller..

CiScO

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If I have the time, I check the feedback of the highest bidder to see if s/he has a history of doing just that - a switch. If so, I believe sellers have the option to block a bidder before the end of an auction. So far, I've been lucky although I've recently had a couple bidders who had a less-than-stellar record, but they were outbid, so I didn't have to go through the agony.

Fred