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Has Anyone Ever Received A Grading Submission Back With Un-Sealed Coins?

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 Posted 02/13/2023  12:03 pm Show Profile   Bookmark this topic Add Unimpossible2 to your friends list Get a Link to this Message Number of Subscribers
Hey everybody, I'm new here so I apologize for just launching into this. Around this time last year I submitted 70 Morgan silver dollars for grading. When I received the submission back, none of the coins had been sealed. When I notified the company, I realized from their response that I was facing an uphill battle that I could not handle mentally or financially at the time, so, 8 months on, I still have them. Fortunately l think I'm finally prepared to re-address the situation and am currently waiting to hear back from a CS Supervisor. In the meantime, I was wondering if anyone else has had to deal with a similar situation? I'm also glad to answer any questions regarding my situation if it helps at all. Thanks very much!
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John1's Avatar
United States
56855 Posts
 Posted 02/13/2023  12:28 pm  Show Profile   Bookmark this reply Add John1 to your friends list Get a Link to this Reply

What company?
John1
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nfine's Avatar
United States
3468 Posts
 Posted 02/13/2023  12:36 pm  Show Profile   Bookmark this reply Add nfine to your friends list Get a Link to this Reply
Have they been graded and placed in holders but not sonically sealed?
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BadThad's Avatar
United States
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 Posted 02/13/2023  12:40 pm  Show Profile   Bookmark this reply Add BadThad to your friends list Get a Link to this Reply
70 coins and none of them graded? Which grading service? All the major TPG's will tell you exactly why each coin didn't grade. I fear we're missing a lot of information here.
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United States
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 Posted 02/13/2023  12:43 pm  Show Profile   Bookmark this reply Add Unimpossible2 to your friends list Get a Link to this Reply
@John1 PCGS

@nfine Yes, they have been graded but the holders were not sonically sealed. When closed they "look" sealed, but can be opened fairly easily by hand without tools.
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United States
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 Posted 02/13/2023  12:48 pm  Show Profile   Bookmark this reply Add Unimpossible2 to your friends list Get a Link to this Reply
@BadThad All have been graded, save one Lowball where the date was worn down too badly I guess.
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BStrauss3's Avatar
United States
4589 Posts
 Posted 02/13/2023  1:14 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
There were several reports of this last year on the PCGS board. Perhaps a piece of equipment went out of tune. Contact CS, they should send you a prepaid label to correct this.
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 Posted 02/13/2023  1:21 pm  Show Profile   Bookmark this reply Add Unimpossible2 to your friends list Get a Link to this Reply
@BStrauss3 I've contacted CS, just waiting to hear back from a Supervisor as I was uncomfortable sending such a large order back without assurances from them on grades staying the same, etc. While I wouldn't wish it on anyone, I'm glad to hear I wasn't the only one affected. I received the order in late June of last year; do you happen to recall when you saw the other reports?
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jbuck's Avatar
United States
187792 Posts
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Keith67's Avatar
United States
6524 Posts
 Posted 02/13/2023  2:21 pm  Show Profile   Bookmark this reply Add Keith67 to your friends list Get a Link to this Reply
If they have been graded already. It would be like sending it for reholding. The grade and cert. # should not change.

And it should be on PCGSs dime
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United States
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 Posted 02/13/2023  4:15 pm  Show Profile   Bookmark this reply Add Unimpossible2 to your friends list Get a Link to this Reply
@jbuck Thank you for the warm welcome.

@keith12 The way CS explained it when I first contacted them about it (last year) was that they would need to basically re-do the whole grading process in case any of the coins were damaged in shipment due to not being secured properly. I'm sure they'd want to make sure that they're the same coins as well, since obviously their mistake has opened the door for potential shenanigans. And they did assure me then that I would not be charged for the re-grading or shipping.
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jbuck's Avatar
United States
187792 Posts
 Posted 02/13/2023  4:44 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
@jbuck Thank you for the warm welcome.
My pleasure.
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Keith67's Avatar
United States
6524 Posts
 Posted 02/13/2023  4:47 pm  Show Profile   Bookmark this reply Add Keith67 to your friends list Get a Link to this Reply
Ok got it.
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Cujohn's Avatar
United States
7174 Posts
 Posted 02/13/2023  6:26 pm  Show Profile   Bookmark this reply Add Cujohn to your friends list Get a Link to this Reply
They said the cost would be on them, I don't see any problem. Other than a little time.
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nickelsearcher's Avatar
United States
15395 Posts
 Posted 02/14/2023  05:28 am  Show Profile   Bookmark this reply Add nickelsearcher to your friends list Get a Link to this Reply
to the CCF

Sounds like you need to follow the instructions and get this made right.
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hfjacinto's Avatar
United States
7273 Posts
 Posted 02/14/2023  09:50 am  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
Hi unimpossible, welcome back under a new name?

I see your story has changed from your prior user name.

http://goccf.com/t/424655


I also responded to your post on the PCGS forum. PCGS offered to reslab the coins but you said you wanted compensation which PCGS wouldn't do.

So now all 70 slabs are broken? Kind of seems suspicious . Welcome back but I believe it's against the TOS to have more than 1 account.
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