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Problem With Canon Sd780is

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wheatguy's Avatar
United States
1534 Posts
 Posted 01/02/2010  7:14 pm Show Profile   Bookmark this topic Add wheatguy to your friends list Get a Link to this Message Number of Subscribers
DVCollector suggested I get the Canon SD780IS, and I bought it about an hour ago. However, after inserting the memory card, the camera says "No memory card," and then after I took it out and put it in again, it says "Memory card error" and after I click the right triangle to view pictures, it says "Card locked!" even though I unlocked the memory card. Any ideas or opinions on this? Thanks.
Edited by wheatguy
01/02/2010 7:15 pm
Valued Member
MattDrew's Avatar
United States
146 Posts
 Posted 01/02/2010  7:30 pm  Show Profile   Bookmark this reply Add MattDrew to your friends list Get a Link to this Reply
I know there are different classes of cards, is it a class 4?
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wheatguy's Avatar
United States
1534 Posts
 Posted 01/02/2010  7:42 pm  Show Profile   Bookmark this reply Add wheatguy to your friends list Get a Link to this Reply
Yes I think so, it's a 4GB SDHC.
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MattDrew's Avatar
United States
146 Posts
 Posted 01/02/2010  7:52 pm  Show Profile   Bookmark this reply Add MattDrew to your friends list Get a Link to this Reply
may be a little different case but I have a video camera and bought a disk for it, it fit fine and it kept saying no card when I put the card in it. I think I had the wrong class card, which is why I asked. good luck.
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chequer's Avatar
Canada
4227 Posts
 Posted 01/02/2010  7:56 pm  Show Profile   Bookmark this reply Add chequer to your friends list Get a Link to this Reply
I have a Canon SD780IS and the memory card had to be formatted. Were you able to format following the instructions in the camera's manual?
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Bryan1315's Avatar
United States
14454 Posts
 Posted 01/02/2010  8:25 pm  Show Profile   Bookmark this reply Add Bryan1315 to your friends list Get a Link to this Reply
I had to format mine also before I could use it
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xshift's Avatar
United States
2669 Posts
 Posted 01/02/2010  8:29 pm  Show Profile   Bookmark this reply Add xshift to your friends list Get a Link to this Reply
Some cameras only use the SD format, rather than SDHC. We have a couple of devices like that here. Also make sure the 4GB is compatible, as some can only handle up to 1 or 2GB (check the camera documentation).

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chequer's Avatar
Canada
4227 Posts
 Posted 01/02/2010  8:31 pm  Show Profile   Bookmark this reply Add chequer to your friends list Get a Link to this Reply
I have a 8GB Kingston SDHC in mine right now, so it should be fine.
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wheatguy's Avatar
United States
1534 Posts
 Posted 01/02/2010  8:33 pm  Show Profile   Bookmark this reply Add wheatguy to your friends list Get a Link to this Reply
That's odd, even with the memory card in or out the Format button is not available to me, I can see it but I can't click on it.
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chequer's Avatar
Canada
4227 Posts
 Posted 01/02/2010  8:36 pm  Show Profile   Bookmark this reply Add chequer to your friends list Get a Link to this Reply
Page 146 of the manual has the location of what to do if you get either of the two messages you received. Were you able to follow either of those procedures? If not, it may be a faulty memory card.
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wheatguy's Avatar
United States
1534 Posts
 Posted 01/02/2010  8:44 pm  Show Profile   Bookmark this reply Add wheatguy to your friends list Get a Link to this Reply
Thanks for the info, I just looked at Pg. 146. Unfortunately, my camera says "Memory Card Error," and the manual says I'll have to ask the Canon Support Desk or something like that. I'll go back to the place and see what they can do.
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DVCollector's Avatar
United States
10045 Posts
 Posted 01/02/2010  10:11 pm  Show Profile   Bookmark this reply Add DVCollector to your friends list Get a Link to this Reply
My SD790IS is probably different, but I got the same error--and formatting the card fixed it.
Good luck solving the problem, because I think you'll enjoy this camera.
Edited by DVCollector
01/02/2010 10:45 pm
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wheatguy's Avatar
United States
1534 Posts
 Posted 01/03/2010  12:38 am  Show Profile   Bookmark this reply Add wheatguy to your friends list Get a Link to this Reply
Thanks DV, it really does seem like a great camera. I'm sure I'll enjoy it when I clean this mess up.
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GO's Avatar
United States
6563 Posts
 Posted 01/03/2010  01:53 am  Show Profile   Check GO's eBay Listings Bookmark this reply Add GO to your friends list Get a Link to this Reply
What is the brand of the card you are using? Sometimes cheaper brands can cause problems with newer cameras. I've worked with the 780 many time and have never had a problem in the past......so far
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wheatguy's Avatar
United States
1534 Posts
 Posted 01/03/2010  6:42 pm  Show Profile   Bookmark this reply Add wheatguy to your friends list Get a Link to this Reply
It's a Dane-Elec 4GB SDHC card.
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wheatguy's Avatar
United States
1534 Posts
 Posted 01/03/2010  9:00 pm  Show Profile   Bookmark this reply Add wheatguy to your friends list Get a Link to this Reply
Thanks, the problem is now fixed. I exchanged the one I had bought for a better one. Here are some pics I've taken with it:

Problem-With-Canon-Sd780is
Problem-With-Canon-Sd780is
Problem-With-Canon-Sd780is
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