Problem With Buyer

I think you did your part, you used confirmation (which I always do just for cases like this)and can prove someone there accepted the package. I wont say the buyer is trying to get something for nothing but it sure sounds like thats whats going on here and even though you may get a negative feedback from him somethings just cant be helped and I would just keep carrying on as business as usual. You did your part in this transaction and not that it matters I am behind you 100%, if he wanted insurance he should have paid for it, but even then since someone signed for it or accepted it there I still think he would be SOL even if it was insured

Thats why depending on the amount of the shipment I try to "insist" on insuring the package to "cover my but". Keep in mind that if the package is insured the "sender" is the one who gets the money, not the buyer. Correct me if I am wrong. The 2nd thing is how he paid? was it Paypal? if so, he has a remedy by filing a not received package complaint and PP will return his money by taking it out of your account. Remember Delivery Confirmation is not a guarantee. Even with DC the PO will just stick it in the mailbox--there is no signature unless YOU request it with that green card that you paid for and that is mailed back to you, that signed green post card IS proff item was received at that address.. All DC does is say "yea we delivered it"--that is my understanding. Thats why on expensive items I "include" insurance to cover my but on the auction. If potential buyer does not like it, he can move on.
CiScO

A topic near and dear to my heart. TLS, I am wondering whether the package was sent to a PO Box or a street address? Was it in a small community or a city? With a smaller Post Office, often the postal clerks or carriers will remember if a parcel was picked up and by whom. I use DC on all my sales, keep track of them just to avoid situations such as this. However, for reasons just like you describe, I am going with something a little more definitive such as Signature Confirmation this fall when I get back into eBaying.

I also require insurance for items over 50 dollars. Below that, it's only optional.

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Originally posted by TLS5933

Fred, It was to a street address in Oakdale CA, I don't know how big of town that is.I'm afraid I'm going to have to go to signature conformation from now on, I hate to do this because it adds more fees for the buyer. But one large loss could make up for a lot of fees. I haven't heard from this buyer since I sent him the confirmation from USPS. Just have to wait and see.
Terry

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Terry, Oakdale, CA is about 15,500 people according to my Walmart Atlas. Not small, but not big. If it comes down to it, especially with carrier delivery to a street address, the Post Office could be contacted and the carrier just might remember delivering to the address. Further, with your DC tracking number, that should confirm that the parcel was delivered to the right place. If the buyer has some in-house problems (my ex-wife had intercepted some of my mail, forged my signature to a client's check), it should be up to the buyer to resolve the issue. The fact that he has not responded after you sent him the evidence that it was delivered is, in my opinion, a point in your favor, but it may not be over yet; he may now be doing some in-house investigation (wife, kids, live-ins, whatever).

Please keep us posted on events as they occur.

Fred