Quote: There was no letter of explanation or apology...just this money order.
Congratulations on the victory. Here's hoping he also takes the time to educate his clerks. My suspicious nature says he figured for $1.07, he shut up a complainer, then business as usual(ly wrong).
Yeah, biggfredd, that's my guess, too. How much trouble would it have been to hand-write a note to me saying "I'll review this with our personnel" if he really intended to do so.
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