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Rant - Tired Of Canceled Ebay Auctions

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Namachieli's Avatar
United States
2120 Posts
 Posted 07/26/2011  10:47 pm Show Profile   Bookmark this topic Add Namachieli to your friends list Get a Link to this Message Number of Subscribers
I've gotten two in the last week. Come down to the last little bit, I'm the only who has bid, Boom... auction canceled.

Getting really tired of this. Do these not realize they are hurting other sellers by doing this?

it's just very irritating.

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vermontensium's Avatar
United States
16680 Posts
 Posted 07/26/2011  10:53 pm  Show Profile   Check vermontensium's eBay Listings Check vermontensium's eCrater Listings Bookmark this reply Add vermontensium to your friends list Get a Link to this Reply
Unscrupulous seller not getting what he wants for the coin. It is very shady
I wonder if Heritage can do that?
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SilverCoinBoi's Avatar
United States
458 Posts
 Posted 07/26/2011  11:06 pm  Show Profile   Bookmark this reply Add SilverCoinBoi to your friends list Get a Link to this Reply
I considered doing this when my coin didnt sell for as much as I wanted it to, but then thought about how angry id be if someone did this to me.

So he got the coin half price. Lucky him.
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BuffalosRock's Avatar
United States
500 Posts
 Posted 07/27/2011  2:44 pm  Show Profile   Bookmark this reply Add BuffalosRock to your friends list Get a Link to this Reply
How much of this is allowed?

IMO, the first time they should get a warning, the second their selling priviledges should be suspended for some time period say 3-6 months, 3rd and they are banned.

Sellers should not be listing coins in two or more different auctions or that they also have up for sale elsewhere ( which I presume is what leads to this as well as the "not hi enuff" remorse ). If they don't put a min or reserve then they have to live with whatever it brings - that is the risk/reward of it! You cannot expect the rewards but then renege on the risks too!

JMHO
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mmorgan22's Avatar
United States
570 Posts
 Posted 07/27/2011  3:03 pm  Show Profile   Bookmark this reply Add mmorgan22 to your friends list Get a Link to this Reply
Not sure if Heritage pulls auctions. I have been to a few auctions (not specifically coin auctions) that have had a item with bidders, but pulled it because it didn't meet the reserve price from the seller. Then they just move on to the next item. Sometimes you end up seeing the same item in their next auction.
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Namachieli's Avatar
United States
2120 Posts
 Posted 07/27/2011  8:28 pm  Show Profile   Bookmark this reply Add Namachieli to your friends list Get a Link to this Reply
Yea, I have no issue if a reserve price is set. thats why its there.

Or, if there is a legitimate reason.

But just canceling because, oh, I didnt get what I wanted for it. No good.
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mmorgan22's Avatar
United States
570 Posts
 Posted 07/28/2011  01:07 am  Show Profile   Bookmark this reply Add mmorgan22 to your friends list Get a Link to this Reply

Quote:
But just canceling because, oh, I didnt get what I wanted for it. No good.


They should just start the auction at what they want or set a reserve. There has been a couple of times I thought a coin was going to sell for more and I took a hit on it. Oh well, that's the cost of doing business. I have learned since.
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 07/28/2011  04:21 am  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
I have cancelled auctions when there were no bids going into the last 12 hours, but I never would cancel an auction with a bid unless there was a problem with the auction. On the few occasions I have had to do this, I have sent messages to the bidders through ebay to explain why I was cancelling and letting them know when the auction would be relisted. I have had a few coins sell for significantly less than I had hoped, but it's just wrong to cancel a listing for that reason.
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aboarman's Avatar
United States
132 Posts
 Posted 07/28/2011  04:44 am  Show Profile   Bookmark this reply Add aboarman to your friends list Get a Link to this Reply
Are you certain that it is the seller who canceled the auctions? I've just been through the Inquisition at ebay, which I am told is happening a lot these days for coin sellers. I had about 15 active auctions going, half of which were set to close within hours, when I received an email from ebay stating that all of my listings had been canceled, and that I would receive a separate email with instructions on what I needed to do to have my seller account reinstated. No reason was ever given for their actions, and I am a power seller in good standing since 1999. The email with instructions arrived 9 days later, instructing me to fax personal financial documents, photo ID, and receipts from everything I've sold in the last 6 months. I had been told to expect this from a colleague who also was a victim of the Inquisition, so I had the fax sent within the hour. Four days later, they reinstated my account.
As you can imagine, some bidders were pretty angry with me, even though none of it was my wish. I lost momentum, customers, and 2 weeks of revenue. Oh, and now I am limited in the number of items and dollars I can sell each month.
Here's the best part - tomorrow a specialist will be calling me to discuss growing my business as part of the "Seller Outreach Program" they have launched. Frankly, I would have preferred they keep their hands to themselves and let me run my business as I see fit.
Thanks, guys, for letting me vent!
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Maineman750's Avatar
United States
3592 Posts
 Posted 07/28/2011  06:59 am  Show Profile   Bookmark this reply Add Maineman750 to your friends list Get a Link to this Reply
The auctions also may have been reported, then canceled by ebay. I don't know of a way to tell so you'll just have to let it go.
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oih82w8's Avatar
United States
7840 Posts
 Posted 07/28/2011  08:51 am  Show Profile   Bookmark this reply Add oih82w8 to your friends list Get a Link to this Reply
Something similar happened to me...once. Someone reported that the raw coin that I listed was a fake, and to the best of my knowledge it was not. So, "they" cancelled it and gave a slew of recommendations to help avoid such accusations; clearer images, better descriptions, TPG, etc... You can't please everybody.

And I have ended an auction or seven for having no activity within the last 12 hours (or such), to reevaluate my description, and make other adjustments to the auction as a whole.
Edited by oih82w8
07/28/2011 08:53 am
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BuffalosRock's Avatar
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500 Posts
 Posted 07/28/2011  09:58 am  Show Profile   Bookmark this reply Add BuffalosRock to your friends list Get a Link to this Reply
As a buyer-only so far, I am not sure why it is any more ethical to cancel with 12 hours remaining and no bids than it is to cancel before that! Either way you are cancelling because of a worry that you won't get what you want for the coin. But that is the risk you take by not setting a high enough start or reserve. IMO, it is unethical to pull auctions like that.

If I withdraw a bid I have to give a valid reason, I think there are very few legit reasons to pull an auction yourself. Now if ebay pulls it for you - that is not necessarily your fault. They should inform every bidder, to date, that it was their decision and responsibility and not yours though!

JMHO
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JackB's Avatar
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1064 Posts
 Posted 07/28/2011  10:38 am  Show Profile   Bookmark this reply Add JackB to your friends list Get a Link to this Reply
aboarman...

Quote:
specialist will be calling me to discuss growing my business as part of the "Seller Outreach Program"

Would they be doing this to increase their profit from you? I've only been a buyer from ebay over the years, so I'm not familiar with the costs associated with selling, but from reading many threads here, it seems there is quite a burden on sellers. Would being in this Seller Outreach Program be good or bad for you? Better for ebay?
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aboarman's Avatar
United States
132 Posts
 Posted 07/28/2011  5:36 pm  Show Profile   Bookmark this reply Add aboarman to your friends list Get a Link to this Reply
JackB...

Good question. I'm curious to see what this program is all about. I've read a few articles suggesting that ebay's "grand scheme" is to pare down the number of sellers to just a few thousand very high volume "mega dealers" who are basically just like any other retailer or national chain. I'm not sure whether I agree with it, but the way that they have been treating sellers since the new guy took over from Whitman makes me wonder.
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weerdsteev's Avatar
United States
1291 Posts
 Posted 08/02/2011  11:29 am  Show Profile   Bookmark this reply Add weerdsteev to your friends list Get a Link to this Reply
Just as material for contemplation... I've recently ended 4 auctions early. The reason was because I lost track of time. "What?!" you say? It's like this: I use the exact same listing for each and every coin I sell. I just go in and adjust the date, the mint, the condition, add a new photo etc. The listing I might run today looks like a carbon copy of the listing I was running 4 years ago. When I'm not listing anything (like the last 3 months), I use ebay's "scheduler" to put an old listing out there 3 weeks into the future so that I can perpetuate it and not have to compose a new listing when I'm ready to resume selling. The trouble with that is if you lose track of time and don't keep moving it further out as that 3 week window expires your listing goes live! I'm really scatterbrained this summer and have had to tell 4 people "Sorry! I really don't have that coin and didn't mean for it to go live!"
Edited by weerdsteev
08/02/2011 11:30 am
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Namachieli's Avatar
United States
2120 Posts
 Posted 08/02/2011  12:23 pm  Show Profile   Bookmark this reply Add Namachieli to your friends list Get a Link to this Reply

Quote:
"Sorry! I really don't have that coin and didn't mean for it to go live!"


See, IMO, there is nothing wrong with that. You can't very well sell something you dont have (unless you work for HSBC, JP Morgan, etc).

Its when it gets down to that last hour and an Item is looking like it will go less than its worth, and the seller pulls the plug, thats where I take issue.

Nothing wrong with honest mistakes though.
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