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 Replies: 16 / Views: 3,686 |
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Pillar of the Community
United States
4541 Posts |
So I decided to open my box of 5 sets and I open the first set and I am like well all the coins are out of the slots.  well this is odd I think to myself. then I open the second set and behold not only is the coin out of the slot but its out of the plastic holder.  Now I am really thinking what sorry packaging. Then I go to open the 3rd box and they are all out of the slots. On tthe 4th box I finally got one that all the coins were still in the holders. I get to the 5th box and behold another one out of the plastic holder   Should I be on the phone with the mint tomorrow? or should I just say the heck with it? I would think this is unacceptable packaging but I know there not going to do anything about it. Edited by daviscfad
11/13/2011 11:04 am
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Pillar of the Community
United States
6326 Posts |
Cheap help.....low pay = low quality.
Little supervision = sloppy work gone unnoticed.
Immigrant workers aren't the answer to all employer solutions.
It's harder to get fired from a government job, compared to a civilian job.
Not enough employees for the work load to be handled properly, but it saves cost.
Complaints and returned products do not reach the highest levels.
Mass production has a guaranteed percentage of flaws/problems which are accepted by the "higher-ups".
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Pillar of the Community
United States
1903 Posts |
This was probably a UPS issue not the Mint. I am sure you could send them back but there is no replacement option I am sure.
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Pillar of the Community
United States
5601 Posts |
I hope for the most part your coins are ok, the best thing about your topic is "Your Coins Arrived"!!  |
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Pillar of the Community
United States
1213 Posts |
Were the coins damaged in any way or do they all look fine? If they're fine, I'd bite my tongue and forget about it. As unholyroller said, there isn't a replacement option.
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Valued Member
United States
247 Posts |
I opened my lone set and only 1 coin was out of place, thankfully just a "common" one. It's either the mint didn't care to fully push the coins in the slot (seems secure enough after I did) or the UPS employees still get a kick out of reinacting Ace Ventura...
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Pillar of the Community
2222 Posts |
Hope the ones out of the plastic rounds weren't damaged Spencer.
I'm afraid you are stuck with them as is, unless you want to return them and do totally without. As previously stated, I doubt there is any replacement inventory.
I would just be happy to have them but I understand your displeasure/anger/frustration/....
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Pillar of the Community
United States
1064 Posts |
I would still lodge a complaint with the mint, even if most feel it won't get you replacements; at least it will be on the record as another complaint of poor service, and might contribute to future improvements. One can hope  |
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Pillar of the Community
United States
809 Posts |
Wow...thats very depressing...such a pretty set and they dont even package it right..very frustrating and sad....  |
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New Member
United States
41 Posts |
The mint can be very sloppy MY 2009 PROOF eagles out of three one had nicks on the back side and one has lint inside the cover.I returned the nicked one and got a nice one in return the linty one I still have.I wonder if that will only be worth bullion value.very dasappointed in the quality issues
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Valued Member
United States
63 Posts |
that is some horrible packaging from the mint glad I dont order from them
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Bedrock of the Community
United States
20753 Posts |
I guess eaglefoot said it all. Can't add to much more.
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Bedrock of the Community
United States
10635 Posts |
UPS playing football with the package again?  At least you got one. Or three.  |
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Bedrock of the Community
 United States
12804 Posts |
I've opened one of the 3 of the sets I got and there was one coin (the right-most) that was out of its holder, but still in the capsule. Coin seems fine since it stayed in the capsule but still.
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Valued Member
United States
326 Posts |
That's pretty sad. I package the useless stuff that I sell on ebay better than that. |
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Valued Member
United States
268 Posts |
nice coins I would still complain to the mint though
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Replies: 16 / Views: 3,686 |
Posted 11/13/2011 11:29 am
