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Replies: 38 / Views: 4,140 |
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Forum Mom
 United States
5877 Posts |
It's time to escalate it into a claim. When Paypal refunds your money, they take it out of his account. If his Paypal account can't cover the funds, then they take it out of the bank account that the Paypal account is attached to.
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Pillar of the Community
United States
4870 Posts |
If the seller were to close their PayPal account, how would they be able to withdraw from their bank account?
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Forum Mom
 United States
5877 Posts |
That's a good question. I think that, once there is a claim, his account is frozen and can't be closed until the claim is done. I could be wrong on this, though.
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Valued Member
United States
96 Posts |
I bought an Indian cent from him about 6 months ago, and was not happy with his service. I emailed him several times without response. After a month, I think he got sick of the Emails and sent be a VG coin advertised as an AU. -Scott
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Pillar of the Community
 United States
882 Posts |
I can't believe he is even still selling. I would bet 90% of his feedback should be negatives, but as you can see he retaliates with a negative feedback 90% of the time. I would highly suggest no one on the forum ever buys from this seller. Ty
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New Member
United States
4 Posts |
Ty,
I will not continue to allow this bullying to continue. Your package was sent on 3/13 and I provided the tracking number when you requested it. You did buy insurance, but this requires a 30 day waiting period. That would make the earliest date I can file for a claim 4/13. You started posting these remarks on 4/3. This is hardly fair and I demand an apology. You filed a claim through Paypal before I could file the insurance claim, but I agreed to reship the coins anyway, even though I had NO PAYMENT at the time, and I'm already out the coins I sent you.
Paypal will issue you a refund. I will not do business with someone like you, and you will of course be receiving negative feedback warning other sellers what you are doing here.
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New Member
United States
4 Posts |
And by the way, I can't make up the tracking number, or make up the fact I shipped, as it is assigned by the post office once it is shipped. I wouldn't have 30,000 positive feedbacks on ebay if I didn't ship items. Get a life.
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Pillar of the Community
United States
1083 Posts |
Wow it looks like just about anybody can post on this community. It is amazing that the mere mention of MikesCoins brought so many of our members forward that have had bad experiences. I don't personally find Tykimiester to be a bully when all he wants is the coins he paid for FIVE WEEKS ago and he certainly does not owe anyone an apology! The statement in MikesCoins policy that follows goes something like this - While the vast majority of customers agree with our grade, you may be someone that doesn't. However, if you leave negative feedback for us you void your return privilege until the feedback is removed. - now that is bullying. If some poor buyer who never gets any satisfaction from this seller should happen to post negative feedback, than he loses his return privilige unless he removes the feedback? Talk abour coercion! No, or extremely slow response to emails, sending coins other than those pictured, way over grading by the most liberal standards, and just plain slow shipping coupled with retalitory and coercive use of feedback may make any experienced collector pause before placing a bid. In this whole thread not one buyer has stepped forward to defend this seller or to state they were satisfied. That alone should tell the story. Anyway that is my personal opinion! Just one other point - the members of this community for the most part are experienced ebay buyers and sellers themselves, who value their positive feedback ratings and know what constitutes good ebay practice. If they are complaining enough to make some smoke there is probably some fire. I find the preceding two revealing posts by this seller to make this point very well.
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Valued Member
United States
179 Posts |
My first question for good ol' Mike would be:
Could you please explain the statement, "...but I agreed to reship the coins anyway, even though I had NO PAYMENT at the time, and I'm already out the coins I sent you."
If you had NO PAYMENT, why did you ship the coins in the first place?
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New Member
United States
4 Posts |
To answer Mathman -- Ty paid but put in a Paypal complaint after not receiving the item for three weeks, apparently under advice of this board. When a buyer does this through Paypal, payment is instantly removed from the seller's account and put in escrow. There have been times when an item was lost, was resent, the new items arrives but due to Paypal's error the money never gets credited back to the seller and the buyer gets a refund AND the coins. This is why there is a risk involved in resending something without the complaint being dropped.
While some sellers will claim that once the item leaves the sellers hands that it is not their responsibility, we will usually reship an item if it doesn't show up after about a month. THis is also the waiting period to put in an insurance claim. That particular batch of orders contained a couple of shipments that were returned due to smeared labels. One just got back here a few days ago, it apparently went to Alaska, the address part of the label got smeared, it couldn't get delivered. so it got returned here. My guess with Ty's is that both the return and the address label got smeared and it couldn't get delivered or returned. I certainly understand the customer's concern that the items were not delivered, which is why he gets reshipment or a refund. Also, since we use a private insurance company, there is a waiting period for putting in claims, and if we put in too many claims we will get dropped, so it's likely we will just eat this loss.
To answer okie-colin, if you thought the BU coin you received was F-12 with damage, you can return the coin, as stated in my return policy listed in every auction. I put in the mention about negative feedback specifically because we have received attacks from other dealers that buy small items just to leave negative feedback, and then put in chargebacks and/or returns for the items. This does not happen often but we want to deter that activity. I disagree that stating an upfront policy in the listing is a form of bullying, that might be the case if that is said after the auction or in individual emails. If the buyer doesn't like the terms they don't have to buy the items.
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Pillar of the Community
 United States
882 Posts |
Mikescoins,
I paid you the day after I won your auction. You can check the delivery confirmation yourself and clearly see it never even left your town. I "patiently" waited for my shipment for over two weeks. You don't reply to emails. All your negative feedbacks are because you don't reply to emails.
All you had to do is check my messages, clearly see, with the information you already have, that the items never even left your town. All you had to do was email me and say the shipment was lost in the mail. All you had to do was say you needed to wait a month and collect your losses for this lost shipment. All you had to do was "communicate" with the buyer. I can't just sit here, waiting four to five weeks, and watch my coins and/or money disappear.
Mike, there is a time limit for me to collect my losses from items not being received. If I waited ONE more week for you to get this "lost" shipment to me, I couldn't collect my losses. With your lack to communication, I realized filing the dispute was my only assurance to getting anything back from this transaction. You still had 5 days to get the items to me. The claim was never made tell you told me you were not going to ship the items. I gave you time, I was patient, yes I got advice from this board and used to my own benefit, but I'm still coin less, moneyless, and quite disappointed in your business strategies. Ty
Edited by Tykimeister 04/19/2007 10:49 am
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Pillar of the Community
United States
1083 Posts |
To answer MikesCoins before I return a coin it is good practice to get the seller to acknowledge that there is a problem and that he will give you a refund. You did not answer or acknowledge my emails. I think the tone of your last posting is more reasonable and perhaps we can all walk away from here having learned something to help us deal with future transactions more fairly. I am always an optimist.
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Valued Member
United States
96 Posts |
Mike- I feel that making a better effort to communicate with your customers via email may help solve some of your feedback problems. You will find that ebay business will increase substantially if the seller is courteous, responsible, and honest. Just my opinion. -Scott
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Forum Dad
 United States
24165 Posts |
Mike,
If you are indeed responding to emails and they're not getting through you may need to check your mailserver to make sure it's not on any blacklists.
If it is, it would cause your emails to not go through and usually you won't even get a bounce notice. AOL is notorious for this. They think thay know better than you what you should and shouldn't read.
If you need help and don't know how to check it let me know.
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Pillar of the Community
United States
7123 Posts |
Mike I had a package returned that the recipients address had gotten wet and smeared so I know that can happen,, I fixed the problem by clear taping over the address both recipient and return on all of my packages from then on!! I agree that communication is the most essential part of selling on ebay ,, it is a trust issue to send money by whatever payment method to a person that for all the world you have never met and more than likely never will. Just think how you would feel if you had to send the Item first and trust the buyers to pay you after they received it ? Metalman
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Replies: 38 / Views: 4,140 |