PCGS Inexperience With Non_us Coins Shows Its Self

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Author	Replies: 4 / Views: 2,284
austrokiwi Pillar of the Community 2087 Posts	Posted 09/04/2013 02:03 am This is not the first time I have seen one of these and NGC is just as bad; Couple the inexperience of the grader and an over optimistic Greek ebay seller and you get this listing; http://www.ebay.com/itm/ANTIGUE-SIL...em1c365351e2 I checked the Certification number and the coin is definitely PCGS: http://www.pcgs.com/Cert/17236717/ Now the coin is a re-strike minted in Venice some time between 1817 and 1840. Yet PCGS say its country of origin is Burgau ( a province in Bavaria). Obviously the seller is confused as to the meaning of "genuine" One day I am going to get one of these PCGS or NGC error slabs...... but not at the price the seller wants( double market value) Edited by austrokiwi 09/04/2013 05:06 am Report this Post to the Staff

austrokiwi Pillar of the Community 2087 Posts	Posted 09/06/2013 03:28 am WOW I am impressed for the first time PCGS has answered a communication from me. I used their online form to tell them the coin was incorrectly attributed. I didn't mince words I pointed out such miss-attributions made European collectors seriously doubt their competence. They thought I was the owner and have asked me to return it for re slabbing. So I contacted the Greek ebay seller via ebay telling him to contact me so I can forward the PCGS email. I have advised the main TPGs in the past about such mistakes but this is the first time I have been responded to. Now NGC will have to lift their game also! Edited by austrokiwi 09/06/2013 03:30 am Report this Post to the Staff
westcoin Pillar of the Community United States 9792 Posts	Posted 09/07/2013 12:05 am Quote: Now NGC will have to lift their game also! I wouldn't bet the farm on that statement yet! "Buy the Book Before You Buy the Coin" - Aaron R. Feldman - "And read it" - Me 2013! ANA Life Member #3288 in good standing since 1981, ANS, Early American Coppers Member (EAC), Colonial Coin Collectors Club member (C4), Conder Token Collector Club member (CTCC), Civil War Token Society (CWTS) member, Liberty Seated Collectors Club (LSCC) & Numismatic Bibliomania Society member (NBS), USMex, Member in good standing, 2¢ variety collector. See my want page: http://goccf.com/t/140440 Report this Post to the Staff
austrokiwi Pillar of the Community 2087 Posts	Posted 09/07/2013 06:05 am you may be right on NGC. Certainly the seller didn't respond well!! I sent this ebay message to the seller: Quote: Your coin is incorrectly attributed on the slab. I emailed PCGS about it and they have sent me a reply acknowledging that it is incorrectly attributed. I was correct in assessing it as a 19th century Venice strike. They have asked(assuming I owned the coin) that I return it to them and they will re-slab it correctly attributing it. I don't believe I can put my email in this message my email address is gmail dot com and the name in front is XXXXXXX. I can then forward the PCGS communication to you. I am a keen MTT collector and I am happy to advise you in advance as to what a particular MTT is before you list it ( I assist a number of collectors and sellers in this way...I do it to ensure the MTT is better understood...in that way I win and you can win) The sellers reply : Quote: You have very big mistake about this.The PCGS write GENUINE the coin is GENUINE from MINT AUSTRIAN. The coin is GENUINE no COPY no reproduction from you or from me or anothers sellers. The Austrian MINT have make coins with same chronology MARIA THERESIA 1780 and after from 1780 -1781 -1782-1783 to1840 Obviously language may be a problem but I think in this case the seller has no understanding of what the term genuine means( ie: not a fake) I am sure PCGS weren't attributing the coin as an original. Further more he thinks the coin is "big money". He has been trying to sell it for some time I think he will keep on trying to sell it for a considerably longer time. What PCGS actually said: Quote: Thank you for contacting PCGS customer service. Thank you for bringing cert #17236717 to our attention. You are correct and the coin was restriked in Venice. Please send the coin back as a mechanical error so that we can correct the issue right away. Below are the instructions on how to submit a mechanical error service: 1) Complete a current submission form. You can download a form by clicking here: http://www.pcgs.com/submissionform/usaform2013.pdf 2) Fill out the form as follows: a. Authorized Dealer/Collectors Club Number b. Return Shipping Address c. Service Group d. Type of Submission e. Genuine Service (if applicable) f. Service Level: Other, notate "Mechanical Error" g. Fee Calculation i. Mark number of coin(s) submitting ii. Place a zero for service level fee, handling fee, and shipping fees h. List all information for the specific coin(s) being submitted, including declared value. i. Provide a short explanation on the submission form describing the error. Include what you are requesting the error be corrected to. j. Calculate total declared value and sign the bottom of the form. 3) Print and attach this e-mail to the submission form. 4) E-mail submission form number and package tracking number to alishah@collectors.com 5) Fax: (949) 567-1253, e-mail, or mail (P.O. Box 9458, Newport Beach, CA 92658) a copy of your receipt showing the cost you incurred shipping this coin to PCGS. a. We will process a refund request, once a legible receipt is received. If any questions remain, please do not hesitate to reach out to PCGS Customer Service at (800) 447-8848. A Customer Service Representative will be available Monday through Friday from 7:00 a.m. to 5:00 p.m. (PST) to answer remaining questions. Edited by austrokiwi 09/07/2013 06:07 am Report this Post to the Staff
CoinsKelly Pillar of the Community United States 3453 Posts	Posted 09/07/2013 07:42 am I had a similar experience with PCGS - thanks to the eagle eyes here on the forum, a dateless 1917 SLQ had been attributed as 1916. They also responded and at first wanted the coin returned. I went on and explained that the coin had been sold through ebay already and I was pretty darn sure if the new owner would not take that kind of loss (even if he/she were found). What surprised me even more is the person who responded stated that while she could not say what exactly would happen next, she was sending this up the ladder to try to avoid this situation. It could haven been a line of (unfamily friendly word) but the ongoing dialogue was a surprise. Report this Post to the Staff
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