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NGC Faux-Pas

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Author Previous TopicReplies: 9 / Views: 2,590Next Topic  
Valued Member
lonnie's Avatar
United States
250 Posts
 Posted 06/20/2007  5:49 pm Show Profile   Bookmark this topic Add lonnie to your friends list Get a Link to this Message Number of Subscribers
Started a registry set of Roosevelt dimes yesterday on the NGC website. I got down to entering my 1960 in MS67 and NGC refused to accept the coin I was submitting. So I contacted them and they responded that I was trying to submit a proof coin in my business strike registry. Couldn't figure out what the heck was going on, so I went and got the coin and sure enough, the dime is a proof designated as a business strike MS67!

I've owned the coin for several years, and funny thing is, I NEVER noticed it was a proof!

I have requested NGC to at least give me a refund equal to the grading fee as I lost my shirt on this one! An PF67 dime is worth no way near what a MS67 business strike!!!

See you all later!
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Bryan1315's Avatar
United States
14454 Posts
 Posted 06/20/2007  6:00 pm  Show Profile   Bookmark this reply Add Bryan1315 to your friends list Get a Link to this Reply
good luck but I do not think their guarantee covers mistakes on the label
Bedrock of the Community
Conder101's Avatar
United States
17884 Posts
 Posted 06/22/2007  5:15 pm  Show Profile   Bookmark this reply Add Conder101 to your friends list Get a Link to this Reply
I think you will find that they will consider that to be a "mechanical error" and they don't cover that.
Valued Member
lonnie's Avatar
United States
250 Posts
 Posted 06/23/2007  08:07 am  Show Profile   Bookmark this reply Add lonnie to your friends list Get a Link to this Reply
They sent me an email apology that explained it was not covered under any warranty. (which I expected.) They also let me know that corrective action steps have been taken.
Rest in Peace
Parklane64's Avatar
United States
2668 Posts
 Posted 06/23/2007  12:30 pm  Show Profile   Bookmark this reply Add Parklane64 to your friends list Get a Link to this Reply
OK, I looked up 'business strike' in the glossary. How can one tell? And as opposed to what? If it isn't a business strike, what is it?
Bedrock of the Community
Bryan1315's Avatar
United States
14454 Posts
 Posted 06/23/2007  2:28 pm  Show Profile   Bookmark this reply Add Bryan1315 to your friends list Get a Link to this Reply
if it isn't a business strike it is a proof
Valued Member
United States
459 Posts
 Posted 06/23/2007  3:57 pm  Show Profile   Bookmark this reply Add Benji to your friends list Get a Link to this Reply
Did the mint release SMS (Special Mint Sets) in 1960? Or was it 1965? I am not well versed in moderns, but it's just a thought?
Valued Member
lonnie's Avatar
United States
250 Posts
 Posted 06/23/2007  4:46 pm  Show Profile   Bookmark this reply Add lonnie to your friends list Get a Link to this Reply
SMS in 65 through 67.
Valued Member
lonnie's Avatar
United States
250 Posts
 Posted 06/28/2007  08:55 am  Show Profile   Bookmark this reply Add lonnie to your friends list Get a Link to this Reply
A funny thing happened on the way to the forum.............NGC contacted last night requesting that I return the coin to me so they can make it right. I think what this means is a new holder designating the coin as a proof with the correct label.

Keep you all posted!!
Pillar of the Community
Jaobler's Avatar
United States
6385 Posts
 Posted 06/28/2007  4:00 pm  Show Profile   Bookmark this reply Add Jaobler to your friends list Get a Link to this Reply
Hi Lonnie,
I posted my story in the Ancient Coin forum about the Alexander tetradrachm I had graded by ICG. Months later I noticed the holder had cracked and the coin appeared discolored. I sent it back at ICG's request and they decided the coin was too thick and should not have been accepted for slabbing. They un-slabbed the coin and returned it (fortunately, with no damage) and included 5 free grading vouchers to compensate me for my trouble. Maybe if you mention that to NGC they'll make a comparable offer. Surely NGC won't want to admit that ICG provides better customer service than they do!
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