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 Replies: 42 / Views: 3,410 |
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Pillar of the Community
United States
1283 Posts |
Unless I have no choice. At least not if it's a shipment I really care about. My 1909-S VDB was picked up July 16th by USPS. It's been over a week and still no delivery. No problem, just type the tracking number online right? Wrong. All the tracking number shows is picked up July 16th in Virginia. I call them and they can't even give me an idea. They told me after 2 weeks (this Monday) I can "file a complaint". File a complaint? It's a $2500 coin!  Anyway, just had to E-vent. Cheers everyone. Edited by USArmyParatrooper
07/26/2007 10:22 pm
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Moderator
 United States
6563 Posts |
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Pillar of the Community
 United States
1283 Posts |
quote:
insurance?
I don't recall :( BIG mistake not making sure. It was shipped from Liberty Coins, and they're fairly well recognized. I would think they would at least offer it if it wasn't standard, considering they only deal in high dollar items. I shouldn't have just assumed. I'm going to call them tomorrow just to make sure. |
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Pillar of the Community
United States
974 Posts |
DANG! Sure hope you get it soon! I would follow up today. If they shipped it on the 16th, why does their inventory show your coin on their updated inventory of the 19th?  Edited by Nelrak
07/25/2007 7:05 pm
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Valued Member
United States
367 Posts |
wow that sucks!! sry hope u get it soon!!
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Forum Dad
 United States
24150 Posts |
quote:
I would think they would at least offer it if it wasn't standard, considering they only deal in high dollar items.
Insurance is NOT the buyer's responsibility. The FTC Mail order laws demand that the seller gets the item to you. Period. Insurance protects the seller, NOT the buyer. By law, the seller has to make good, regardless of who paid for, or if there even was, insurance. |
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Valued Member
United States
459 Posts |
What shipping method did they use? If they shipped registered mail it could take 14-21 days to deliver and if they only used delivery confirmation the online check will only tell you when item was sent or picked up and the date/time it was delivered. I would find out how they shipped and if it was insured before filing a claim based on the USPS online tracking system which is anything but reliable.
Edit to add: Before filing an insurance claim read and understand all of the USPS rules regs. Most USPS employees have no idea of what is and is not eligible for insurance claims(you will get a different response from each employee. Also, try and come with a term other than "coin" when referring to your lost item. In many cases when the item is valued greater than $100 they will tell you it the responsibility of the seller to file the claim since they have possession of the pertinent docs.ie. receipts, tracking ##, and original invoice. If you take on the responsibility of filing the claim print out the online claim form and complete it. (you will have to obtain the pertinent docs.ie. receipts, tracking ##, and original invoice from the seller). Then have your USPS branch manager or PostMaster proof read your claim. Then send claim to St. Louis yourself.
Edited by Benji
07/25/2007 7:46 pm
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Pillar of the Community
United States
1283 Posts |
According to Liberty Coins it was shipped registered. And it's coast to coast. So it sounds like I just have a while to wait?
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Pillar Of The Community
3147 Posts |
Registered mail is MUCH slower due to the fact it must be signed for every time it changes hands and if not on the road, or in the air, it must be locked up over night. Be patient as it will turn up. Registered is notoriously slow!
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Pillar of the Community
United States
1247 Posts |
I wouldn't worry to much if it registered mail. For some reason, USPS is remarkably competent with that.
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Bedrock of the Community
United States
14454 Posts |
as was said about registered it is very slow but you can bet that it will not get lost and if it does they know exactly who to turn to, to get it back because each and everyone that touches it has to sign for it so I think you are pretty safe
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Forum Dad
United States
24150 Posts |
quote:
Also, try and come with a term other than "coin" when referring to your lost item.
Currency is insurable if it has collectible value. It is not insurable if it does not (cash value). |
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Pillar of the Community
United States
675 Posts |
Don't really have much to add, but I would like to say that the USPS tracking system online is useless! It almost never updates from the time the seller originally sends the item, I don't understand the point of a tracking number when it doesn't actually track anything!
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Valued Member
United States
459 Posts |
quote:Also, try and come with a term other than "coin" when referring to your lost item.
Currency is insurable if it has collectible value. It is not insurable if it does not (cash value).
True, but... That all depends on who is dealing with your claim. It is much less of a hassle to just the label item as "collectible memorabilia" than to try to explain the difference between numismatic value and intrinsic or cash value when dealing with USPS employees.
These opinions are just based on the horrors I witnessed as contract employee for the USPS Postal Investigator's evidence collection/forensic lab.
I am almost certain that USArmy will receive his 09 s VDS in the near future if sent Reg.Mail.
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Pillar of the Community
United States
597 Posts |
I would be in touch with the seller, in this case, a dealer. They really are responsible to make sure you get the coin, it is their bottom on the line. Let them know you haven't received it etc.
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Pillar of the Community
United States
2443 Posts |
Wow, that sucks. Good luck the whole ordeal.
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Replies: 42 / Views: 3,410 |
Posted 07/25/2007 6:59 pm
