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 Replies: 179 / Views: 27,475 |
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Pillar of the Community
Canada
981 Posts |
From Mint We asked. You shared. We listened. The Royal Canadian Mint would like to thank you very much for sharing with us the ways in which you would like to be recognized for your loyalty. Showing attention to detail, you have helped us to design a loyalty program that delivers the innovative offers, valuable benefits, and exclusive rewards that matter to you. We#146;re excited to announce that the new Masters Club will launch this coming Canada Day! With SILVER, GOLD, and PLATINUM membership levels that include amazing benefits like exclusive access to products and events, free shipping, and lots more, we think you#146;ll be pleased to see your input in action! We will be sending every Masters Club member a full information package following the program launch on July 1. They can keep my membership it's not needed. |
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Pillar of the Community
Canada
6767 Posts |
Interesting, how they refined the program?
Will be allowed for example, silver member to buy the gold coins from the mint?
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Pillar of the Community
Canada
634 Posts |
Elk...you're no longer interested - which may explain your incorrect spelling of the program-
Edited by Electrum
05/30/2015 1:14 pm
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Valued Member
Canada
182 Posts |
Thanks Elkslayer. Can't wait to hear the details of new Master Club program. Haven't received any email from them so didn't know this was even in the works. Until now!
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Pillar of the Community
Canada
2019 Posts |
Silver gets you a discount on shipping and no rep, Gold gets you free shipping and no rep, Platinum gets you free shipping and a rep.
This is my guess. Not fact.
Edited by Northerncoins
06/01/2015 05:14 am
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Pillar of the Community
570 Posts |
Rep is a punishment.  |
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Pillar of the Community
Canada
2019 Posts |
Quote:
Rep is a punishment. Lol like ya sending coins you didn't order... |
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Pillar of the Community
Canada
3690 Posts |
I find it curious that some people have received e-mails about the impending changes while others, me included, have not. Is that an indication of our relative status' or just more of the Mint being the Mint?
I completed the MC survey 2013 and was very critical of the Mint and in particular how they handled shipping (lack of priority for MC and/or ordering dates) and long shipping delays.
Frankly, I still see delays - though not nearly as bad as back then - and there still seems to be no priority given to MC when shipping coins. I can still go to the local PO and get most coins easier and faster than ordering through the Mint as an MC and I still see non MC members ordering coins after me and receiving them before I do. It makes no sense to me that the Mint treats new customers better than they do their best customers. That is short sighted IMO.
In any case, I'm curious to see what changes they have come up with. I haven't ordered much in the past year and I've had a couple issues with the Mint (long stories) that I have never had before. All in all, it will take a lot from this new program to keep me as a customer, never mind a MC member.
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Pillar of the Community
570 Posts |
You can't send all emails at once, so just wait.
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Pillar of the Community
Canada
871 Posts |
Based on my latest purchases, I'll be loosing my rep and my MC status. Oh well. It was good while it lasted.
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Pillar of the Community
Canada
2984 Posts |
There is already a two tiered coin program: MC members and MC members with reps. The only difference now is that the levels of spending will be quantified before you get a rep. Under the old system it is not specified how much you need to spend to get a rep. I wonder if the reps will be happy with this. Will they lose their current clients? If the spending threshold is too high, reps will have a smaller pool of clients. On the customer end, I see a lot of people losing reps if they raise the spending threshold too high. That would include me since I have cut down a lot on RCM purchases. |
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Pillar of the Community
Canada
2366 Posts |
Quote:On the customer end, I see a lot of people losing reps if they raise the spending threshold too high. That would include me since I have cut down a lot on RCM purchases. Ditto |
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Pillar of the Community
Canada
2124 Posts |
I received that email also. It seems that spending $1,000 would be nothing with the new VIP status.
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Pillar of the Community
 Canada
2360 Posts |
I have been MC for over a year. Never heard from a rep, don't get most advanced e-mails.
Free shipping was the only treat. No free anything now. I am a borderline spender at just $1000,
so I understand. This is a way to treat the borderline MC members poorly. Not even free shipping.
Well secondary markets have been touted on this forum, let's see how patient I can be.
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Pillar of the Community
Canada
2019 Posts |
Quote:
This is a way to treat the borderline MC members poorly. Not even free shipping. What I posted was meant to be a guess on what the new changes are, not fact , I doubt they will take away free shipping from any lvl M/C member. But you never know. |
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Pillar of the Community
Canada
2360 Posts |
I believe that with a tiered MC (Silver to Platinum)
it will be easier to forget about guys like me.
I am a bit player.
Those that spend the most should and will get the attention.
I know you are just speculating Northercoins but I agree,
the service for borderline guys like me is nothing now and
will likely be less in future.
This will also give the mint the ability to make up new status layer later -
Diamond Status if you spend over $25,000 annually.
Edit: Reminds me of credit cards. Gold/Platinum
Edited by SilverDon
06/01/2015 07:13 am
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Replies: 179 / Views: 27,475 |
Posted 05/30/2015 12:57 pm
