Buyer Says Coin Was Lost, Tracking Shows It Was Delivered

USPS might have just put it in the wrong mailbox?

Do you have the tracking number? ebay will likely refund you even if it shows as delivered to your confirmed address and you don't have it. The thing is: Does it show delivered to your address? If not then you still get a refund of course but the seller loses the case (& money). Reason I ask is that your post states, "The seller says...". Not that you have the proof of delivery.

Sorry, I misread your OP. Even if the buyer claims to have documentation "proving" the item was lost as long as you have tracking data showing it was delivered then you win the case hands down.

Sounds like your buyer is confused. Once the tracking shows delivered, he can not win if he opens an INR case. You can sympathize with his plight but once delivered it his responsibility.

As far as your curiosity goes, you can look up the post office by the zip code. call that post office and tell them you are being told the package was "lost" (explain the situation)and give them the tracking number. see what you get for info.

This is only for your curiosity...your not responsible for it.

I have called PO"s all over the US when I have had small glitch, you would be surprised at the helpfulness of most places.

just food for thought.

The buyer wrote back and said this:

"Unfortunately, they ( ebay) will not be able to tell you what is going on; all they know is that I have not received the coin and that you played no part in the loss of the shipment. Also, I have no documentation from USPS concerning this matter. They simply insist that the package was delivered. At one point, they even claimed that it was signed for. Apparently they are no longer making that assertion, but they will not acknowledge any possibility that the shipment is lost. I know for certain that the carrier had two ebay packages when he was pulling my mail out of a pile he had partly sorted before arriving at my mailbox. I saw them as he was riffling through the mail he had set aside for delivery. He was working quickly, so I did not attempt to see every piece that went into the pile that he folded and handed to me. I found later that there was only one ebay package in what he gave me."

He acknowledges I played no part in the loss of the coin and that the letter carrier handed the mail to him.

I responded that I would talk to ebay, but didn't see how I was responsible for refunding his money since USPS says the coin was delivered.

I think you are playing a bit too defensive here. Imagine you were on the other end. You don't have a coin that you payed for. What do you do? What would you expect the seller to do?

The coin may still show up. It may have been delivered to the wrong mail box. This happened to me once, at least I assume, as I had a tracked package (coin) show delivered and it was not in my mail box. It arrived two or three days later.

Sounds like a good resolution. I've learned to phone ebay on all sorts of stuff. They're really helpful and they will contact buyers on my behalf. Keep doing the right thing. Even if it doesn't pay off now.