PCGS Ending Coinfacts Subscription Fee - Page 2

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Author	Replies: 22 / Views: 4,044	Page: of 2

BH1964 Bedrock of the Community United States 10982 Posts	Posted 01/19/2016 10:33 am Quote: This was posted on the PCGS forum. I haven't called yet, but when I get a few minutes I will. I just spoke with PCGS CS. Refunds are only available if you paid for CoinFacts in the last 90 days. If you have less than 9 months remaining on your subscription you will not get a refund. ANA #R3154474 Report this Post to the Staff
Susuman Pillar of the Community United States 595 Posts	Posted 01/27/2016 10:22 pm I spoke with PCGS Customer Service today, as they instructed, to ask about refunds. As I just paid my subscription in December, I would certainly appreciate something back if it is now free. Anyway, the PCGS representative said that he didn't know what was being done, and any refunds, if there would be any, would be in February. He also told me that he had no idea why subscribers were emailed and told to call Customer Service as they have no real information. I am not sure what to think of this conversation. It was strange to say the least. Has anybody else heard a different story from them? Report this Post to the Staff
coinlover168 Pillar of the Community United States 506 Posts	Posted 01/27/2016 10:27 pm I spoke with them a while ago. Around the time they send the email. They said it'll be taken care of and I don't need to do anything. Granted, my paid membership ends Feb. 10th, so right after it becomes free. Possibly they linked my phone number to my account and automatically brought it up? Report this Post to the Staff
vermontensium Moderator United States 16679 Posts	Posted 01/27/2016 10:51 pm About time. They already nail you on submission fees. swcoin.ecrater.com Report this Post to the Staff
Susuman Pillar of the Community United States 595 Posts	Posted 01/27/2016 11:11 pm Quote: About time. They already nail you on submission fees. No kidding Report this Post to the Staff
LocalCoinGuy Valued Member United States 398 Posts	Posted 01/29/2016 03:56 am I paid annual subscription about 4 weeks ago and tried to get refund by going through customer service via email and did not have much luck ...... So I notified by credit card company and they got a refund / credit back in just a few days! Report this Post to the Staff
jpbone Pillar of the Community United States 1959 Posts	Posted 01/29/2016 10:39 am Uhhhhh, this is the best news I've heard in a while! The app is awesome! The survival estimates in the "all grades" category of the rarity section I find the most interesting. I'm finding out how rare some of my coins really are. For example, I have an 1828 25/50 Capped Bust quarter. All grades survival estimate is 87?! Wow! I could hold them all in one hand! Report this Post to the Staff
	Replies: 22 / Views: 4,044	Page: of 2

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