Please Explain This Feedback Dilemma To Me

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Author	Replies: 4 / Views: 2,297
weerdsteev Pillar of the Community United States 1291 Posts	Posted 03/25/2017 2:55 pm I have over 4200 feedbacks on ebay and only one of them is negative. That negative happened to me last October and when it did, my feedback rating immediately went from 100% to 99.4%. Today, I noticed that it dropped to 99.3% and I immediately thought, "Oh no! Not again!" but when I looked all the recent feedback was positive...no further negs. So...two questions: Why did it drop, albeit just a bit and why haven't all the positives I've received since that October neg started to inch me back towards 100%? Report this Post to the Staff

yakimaboy Pillar of the Community United States 519 Posts	Posted 03/25/2017 3:14 pm I believe the percentage is based on the last year. Perhaps some positive ratings aged off, leaving you with fewer feedbacks in the last year? Report this Post to the Staff
nss-52 Moderator United States 54283 Posts	Posted 03/25/2017 3:20 pm Feedback percentage, I believe, is based on your last 12 months' feedback received. If you received feedback on fewer items in the immediate past 12 months (say, March 16 - Feb 17) than you did in (say, Feb 16 - Jan 17), then the lone negative can represent a slightly higher percentage. EDIT: It is more complicated than just taking your 208 positives and divide by your 209 total received in the last 12 months. Feedback left for you by buyers of multiple items within the same week only get you 1 feedback point. Edited by nss-52 03/25/2017 3:27 pm Report this Post to the Staff
moxking Rest in Peace United States 17900 Posts	Posted 03/25/2017 11:16 pm Don't be too concerned. Most buyers aren't going to even bother checking your negs or worrying about a purchase from you with a single negative. Report this Post to the Staff
trout1105 Pillar of the Community Australia 7096 Posts	Posted 03/25/2017 11:51 pm It takes 12 months before your neg will disappear so this October you should be back to 100%. Report this Post to the Staff
	Replies: 4 / Views: 2,297

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