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 Replies: 60 / Views: 8,014 |
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New Member
United States
41 Posts |
I just received a bit of an unsettling e-mail from PCGS. I'd sent in a package with four coins to be reholdered via (insured) USPS priority mail. They informed me that the package arrived with the PCGS submission slips, but without any coins!
I called and they confirmed that the coins were not in the package. Have any of you ever heard of this happening? I'm not sure what action I need to take.
I know the package was 6.3oz from the post office receipt, and plan on stopping by the post office to weigh the empty envelope to make sure it isn't that I forgot to put them in, but the odds of that are pretty low.
At least it wasn't a very large submission! Edited by Procrustes
06/30/2017 3:39 pm
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Valued Member
United States
384 Posts |
Wow, never heard of that before
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Pillar of the Community
United States
7615 Posts |
Did PCGS notice any signs of tampering with the box? They should have security video of the package being opened
Next time use Registered Mail!
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Pillar of the Community
United States
7390 Posts |
Wow. Wondering what USPS will do since it was technically delivered
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New Member
 United States
41 Posts |
westernsky: I usually do, I didn't this time because the package was lower value. Believe me, I'll be using registered mail every time after this!
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Pillar of the Community
 United States
4589 Posts |
Ouch. Absent any clear evidence the package was opened, USPS is probably going to decline to pay on the insurance claim.
-----Burton 50+ year / Life / Emeritus ANA member (joined 12/1/1973) Life member: Numismatics International, CONECA Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club Owned by three cats and a wife of 40+ years (joined 1983) Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/ |
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Pillar of the Community
United States
4468 Posts |
Did you tape the ends of the Priority Box? The Priority box can be easily opened on the end by working the tab out of the hole.
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Bedrock of the Community
13014 Posts |
First thing you need to do is search the house and make sure they were in there. Once you are sure that no mistake could have been made by you you need to contact the postal inspectors and file a police report about the theft. I would contact PCGS as well and ask them to save the video of the box being opened if they had accepted the package and noticed then and let them know you are filing a police report about it. The postal inspectors will contact them anyway but it may speed it up a bit if they have a heads up. https://postalinspectors.uspis.gov/ |
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Rest in Peace
10197 Posts |
NOTE: TO All that use USPS Priority Mail Small BoxAs stated above, TAPE the friggin' box ends! Not only that but stuff packing as well so as not to sound like a baby's rattle...those oversights invite snoopy fingers! Things like coins loose in tubes, slabs loose in plastic bags not taped together, noise indicates contents! Especially to whom package is to or from! (From a former Rural Mail Carrier, Columbia, MO) 
Edited by Crazyb0
06/30/2017 6:52 pm
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Bedrock of the Community
United States
94367 Posts |
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Moderator
 United States
187862 Posts |
Quote:
I know the package was 6.3oz from the post office receipt, and plan on stopping by the post office to weigh the empty envelope to make sure it isn't that I forgot to put them in, but the odds of that are pretty low. I cannot imagine an empty envelope weighing that much. I think your coins were nicked along the way.  |
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Pillar of the Community
United States
7375 Posts |
That really stinks  . Hopefully USPS will honor the insurance. Please keep us posted. |
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Pillar of the Community
United States
887 Posts |
First thing I said was "OUCH!" Sorry for your loss, that totally blows... You said Quote:
to weigh the empty envelope , did you use an envelope, or a box? I just want to be clear, and if you did use an envelope, I hope you won't in the future. A USPS small flat rate box weighs roughly 4 ounces, with 4 coins and sub slip,, I would see it at about the billed 6 ounces. A large envelope weighs about 2 ounces, and with a couple of Morgans (or similar) and sub slip, I could also see it going to the 6 oz area. Has PCGS sent you back the empty packaging, or do they still have it? I would think they know not to dispose of it, but make sure they haven't, that's evidence. Start the tedious process of an insurance claim with USPS, and expect them to deny your first claim submission. Just keep on them until you get you money back, and you are made whole. Good luck! |
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Pillar of the Community
United States
6370 Posts |
I always use copious amounts of tape. I have not yet had a package with its contents stolen. *knocks wood*
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Valued Member
United States
97 Posts |
Never sent coins in for stabbing but your story reminds me about why certified mail exists and not to get annoyed at trips to the post office to pick up coin shipments.
Following up after Beefer518. Was it your envelope or one of the usps flat rate shipping envelopes? I didn't think the flat rate shipping envelopes were that easy to tamper with...
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Pillar of the Community
United States
1963 Posts |
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Replies: 60 / Views: 8,014 |
Posted 06/30/2017 3:54 pm
