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 Replies: 69 / Views: 7,011 |
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Pillar of the Community
United States
671 Posts |
The feds have much bigger issues on their plates than small mail issues. It seems it would take a LONG time to get your item or money back, and there would be a chance you might not.
Why not stop it at the source...eBay?
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Valued Member
 Philippines
107 Posts |
could sellers protest over these issues?
do we have the rights or its just like if you don't agree don't sell here?
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Pillar of the Community
United States
666 Posts |
I don't understand why they can't have dual feedback. You have one score as a buyer and one score as a seller. You can already get this but it's not as straightforward as it could be. A possible way to get around retalitory feedback is to not let the results be known to either party until AFTER both have entered it. AND REQUIRE that feedback be left within a certain # of days (say 30) or ebay assigns negative feedback to the user which hasn't entered it, then allow an arbitration period if either party wants to challange the others assessment. (But I also see the problems with this as well... sinking someones rating would be pretty easy to do.) The whole system is flawed... it worked in it's infancy, but with the size of the system and lack of community that exists now I don't see how the current system can ever be fixed. I've been buying (primarily) on ebay since 96 or 7 and remember when it was the most awesome site on the internet... not so much anymore. I know I'm probably way off base here, but I think the thing which killed the community nature of the site was the implementation of the powersellers. When it was just a way for people to get rid of clutter from their house (the online garage sale concept) there was a certain quaintness to it. Once people started making their livings off of ebay it started going downhill fast. That's one of the reasons why I look here first when I have some extra cash to spend online for coins... then head to ebay. (I run a couple of websites which bring in a few hundred dollars a month... that's my Coin Cash) |
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Pillar of the Community
United States
2669 Posts |
Quote:
could sellers protest over these issues? Sellers DID protest. They emailed, called, flooded the ebay (and other) forums, and finally after basically being told to go pound sand, planned a boycott. This was in February, I think... I'm surprised you didn't hear it on the news (just search on "boycott ebay" and you'll see LOTS of stuff to read on it). It wasn't just a boycott though - a lot of sellers left permanently. I don't know if it was enough to make too large of a dent in ebay's profits, but from what I read, a lot of sellers went to other auction sites and were quite happy they had done so. ebay has lost their revenue forever - and who can say what kind of cumulative effect that will eventually have? I truly hope ebay fixes things to everyone's benefit, but until then I will not sell there. I did break down a couple months ago and sold one item (needed the $) but at this point I'd rather give my selling % to another company if I am able to. |
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Forum Dad
 United States
24182 Posts |
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I know I'm probably way off base here, but I think the thing which killed the community nature of the site was the implementation of the powersellers. Well, I'd bet my last dollar that the average feedback % of powersellers is considerably higher than that of non-powersellers. |
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Moderator
United States
189767 Posts |
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A possible way to get around retalitory feedback is to not let the results be known to either party until AFTER both have entered it. This sounds so simple! Why do they not do it this way?  |
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Valued Member
United States
201 Posts |
Quote:For example, I had a customer order something on Amazon on Jan 1, expedited delivery. I shipped as soon as the PO opened and it was there hours before Amazon even required that it be sent. They gave me bad FB because "it sure didn't seem like expedited delivery". Is this what you'd call a good customer? So what determines whether someone is a good customer is that they leave you positive feedback? The flaw in your reasoning is that you're basing your assessment of the buyer on what he does after the transaction is completed. Edited by Steamwalker
08/21/2008 4:47 pm
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Pillar of the Community
United States
671 Posts |
Quote:
The flaw in your reasoning is that you're basing your assessment of the buyer on what he does after the transaction is completed. But just quick payment does not make him a good buyer. That's what I (and others) have been trying to say. All the stuff he does after is still part of the transaction. |
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Valued Member
United States
52 Posts |
I feel that ebay is "showing" that the sellers are the "peons" and the only person that matters in a sale is the buyer. The problem is that if they exclude the satisfaction of the sellers, their business is gone. Another problem I have with ebay, is that when you do some searches, at the bottom of the page will be links to sites OFF of ebay selling the product the buyer is looking for! What is the point of selling on ebay, if they are going to send the customers to some other site? They are taking listing fees, and heaven knows what other fees from the sellers, but selling the business to someone else? Ok, sorry, had to get that off of my chest, my rant is over. |
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Pillar of the Community
Canada
838 Posts |
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All the stuff he does after is still part of the transaction. Therefore, by this reasoning, one should be able to buy and properly receive an item from ebay, yet still give negative feedback to the seller if it's warranted. |
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Pillar of the Community
United States
671 Posts |
Quote:Therefore, by this reasoning, one should be able to buy and properly receive an item from ebay, yet still give negative feedback to the seller if it's warranted. If the item was properly received, a negative feedback would not be neccesary...unless he is one of those bad buyers that does not deserve feedback upon payment. |
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Valued Member
United States
201 Posts |
As mentioned before, ideally, a buyer should get feedback after they post payment because ideally, the buyer's last communication with the seller is usually when they make that payment. Now I understand the reservations of the seller in not wanting to leave feedback until the transaction is completed which is completely reasonable. Reasonable to me is leaving feedback after the seller ships the item. At that point, the seller and buyer's obligations are completed. The new feedback system, for all its flaws, at least tries to address the retaliatory feedback problem. It's not all lose-lose. I also read with great interest the possible alternatives that people here have suggested as possible solutions that try to work to the benefit of the buyer and seller.
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Valued Member
Philippines
107 Posts |
i haven't heard a news about boycott... well I'm here in the philippines... i have read lots of dissatisfaction about ebay and paypal and I do ride with those people too... I have googled "boycott ebay" and I came to this news you might be talking about.. http://money.cnn.com/2008/02/15/smb...sb/index.htmand here http://money.cnn.com/2008/02/06/smb...n=2008020711how I wish those sites mentioned as an alternate to ebay is atleast half huge.. someday they will and perhaps if ebay continues to focus only on satisfying their POCKETS! millions of sellers would transfer permanently.. Quote:Sellers seek alternatives Part-time vendor David Cox is one of those people. Last week, he concluded a 10-year run selling computer accessories on ebay and opened an $8-a-month account with OnlineAuction. Cox, of Marble Falls, Ark., said his new home reminds him of ebay's early days. "I feel they will be more responsible to me as the seller," Cox said. |
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Pillar of the Community
United States
1208 Posts |
All the talk about cheesed off sellers and boycotts sure hasn't slowed down my buying on ebay. What I mean is that I have not seen any lack of goods or sellers where the items I buy are concerned. There will always be sellers there, and the ones that leave are the ones that can't hack it IMO. They will go to other sites that allow retaliatory feedback, but the buyers won't go there! All sellers, no buyers (except maybe other dealers) won't last long. |
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Locked
822 Posts |
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and the ones that leave are the ones that can't hack it IMO. Ratio, I would suggest you go to the ebay boards and read up some. There are tons of fine upstanding huge sellers that have had enough and they've left already. ebay has let Buy.com pad the listings with hundreds of thousands of free listings to pick up the slack. There's no nice way to say this but, for the most part you don't know what your talking about. I would suggest that if you want to continue in this topic constructively, take a few minutes and educate yourself first. |
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Posted 08/21/2008 04:44 am
