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Customer Wrapped Rolls At The Banks.

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Pillar of the Community

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876 Posts
 Posted 09/07/2023  6:58 pm Show Profile   Bookmark this topic Add Dowhat to your friends list Get a Link to this Message Number of Subscribers
Customer wrapper rolls are becoming a thing of the past in my area. Most institutions do not except them. They must be broken and put in the sorter (machine). The filled bags are stored for pickup but I can aquire the full or partial bags still in the sorter. Example; $50 bags of US cents (full bag)
Is this just the trend in my neck of the woods?
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ijn1944's Avatar
United States
19130 Posts
 Posted 09/07/2023  7:30 pm  Show Profile   Bookmark this reply Add ijn1944 to your friends list Get a Link to this Reply
No issue obtaining customer wrapped in my region.
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Coinfrog's Avatar
United States
94367 Posts
 Posted 09/07/2023  7:50 pm  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
Is it surprising that banks frown on this?
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southsav's Avatar
2222 Posts
 Posted 09/07/2023  9:25 pm  Show Profile   Bookmark this reply Add southsav to your friends list Get a Link to this Reply
I return mine all the time after searching and would try a bag or two from a coin sorter.
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United States
397 Posts
 Posted 09/08/2023  02:34 am  Show Profile   Bookmark this reply Add AllSeasons to your friends list Get a Link to this Reply
This is really interesting, because my understanding is the opposite has been happening for a long time now. Most banks have gotten rid of sorting machines; nowadays, only a handful of banks still have them. Also, most banks don't accept loose change anymore, and they give out free wrappers for you to roll them up before turning them in. Sorting machines can also be tricky sometimes, as they sometimes reject the silver coins.
Edited by AllSeasons
09/08/2023 02:34 am
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John77's Avatar
United States
2910 Posts
 Posted 09/08/2023  07:34 am  Show Profile   Check John77's eBay Listings Bookmark this reply Add John77 to your friends list Get a Link to this Reply

Quote:

Is it surprising that banks frown on this?


Actually, yes... banks STILL have not embraced technology when it comes to customer wrapped rolls of coins for some odd reason. To me, it is one of life's great mysteries, tbh.

If every branch of every bank simply got a small digital scale (that you can purchase for under $15), the problem with customer wrapped rolls (and them being short of coins) would be very quickly resolved and people who attempt to bring in shorted rolls would be quickly discouraged after getting their short rolls turned away.

Full rolls of coins weigh the following:
Halves: 224-225 grams
Quarters: 225-228 grams (there's more variance in quarters for some reason)
Dimes: 113-114 grams
Nickels: 199-200 grams
Cents: 125-155 grams (all zinc. vs all copper)

As we all know, rolls of halves, quarters, and dimes with silver coins in them will weigh more than the above numbers a good percentage of the time... a roll of 50 silver dimes will weigh right around 125 grams, btw.

Obviously, you can't tell if cent rolls are short doing this, but, using a scale, it's very easy to tell if you have rolls that are short for every other denomination, or if there are foreign (usually Canadian) coins in said rolls. For example, if you have a nickel roll with a penny (or dime) in it - it will weigh 197 grams. A roll that is a nickel short will weigh 194-195 grams... Rolls with a Canadian nickel will typically weigh 198 grams into the low 199 gram area...


Quote:

This is really interesting, because my understanding is the opposite has been happening for a long time now. Most banks have gotten rid of sorting machines; nowadays, only a handful of banks still have them. Also, most banks don't accept loose change anymore, and they give out free wrappers for you to roll them up before turning them in. Sorting machines can also be tricky sometimes, as they sometimes reject the silver coins.


Great points, AllSeasons! In-bank sorting machines have been mostly a thing of the past for the better part of 10 years now... you'll still find them at a lot of Credit Unions, but the big banks were losing too much money repairing them, from what I understand, to make it worth the effort. And this makes sense to me as typically of the 12 or so Coinstar machines within about a 15 mile radius of me, there are almost always one or two which are out of service at any given time.
CRH Nickeloholic. 1,600,000 nickels searched in eight years! Have found FOUR complete Jefferson sets!
Edited by John77
09/08/2023 07:55 am
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bobby131313's Avatar
United States
24150 Posts
 Posted 09/08/2023  07:40 am  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply

Quote:
Actually, yes... banks STILL have not embraced technology when it comes to customer wrapped rolls of coins for some odd reason. To me, it is one of life's great mysteries, tbh.


Not really, what you describe is a whole lot more difficult and time consuming than just letting a machine do it all. Tellers never have to touch them.
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John77's Avatar
United States
2910 Posts
 Posted 09/08/2023  07:48 am  Show Profile   Check John77's eBay Listings Bookmark this reply Add John77 to your friends list Get a Link to this Reply

Quote:

Not really, what you describe is a whole lot more difficult and time consuming than just letting a machine do it all.

The cost of upkeep for the machines much more than offsets this very simple procedure. Not to mention that it is quite time-consuming to unroll the coins and put them in said machines.
CRH Nickeloholic. 1,600,000 nickels searched in eight years! Have found FOUR complete Jefferson sets!
Edited by John77
09/08/2023 07:49 am
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bobby131313's Avatar
United States
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 Posted 09/08/2023  08:00 am  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply

Quote:
The cost of upkeep for the machines much more than offsets this very simple procedure


I'm not so sure about that. I have a friend that works at a bank, I'll ask. I do know at my bank, they've had a change dump for over 10 years and I've never seen it down. Not once.


Quote:
Not to mention that it is quite time-consuming to unroll the coins and put them in said machines.


Doesn't take them any time at all, they make the customer do it and that's the entire point.

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John77's Avatar
United States
2910 Posts
 Posted 09/08/2023  08:09 am  Show Profile   Check John77's eBay Listings Bookmark this reply Add John77 to your friends list Get a Link to this Reply

Quote:

I'm not so sure about that. I have a friend that works at a bank, I'll ask. I do know at my bank, they've had a change dump for over 10 years and I've never seen it down. Not once.


I find this extremely hard to believe... and, actually, we have an example of one breaking right here in our midst from nickelguy88:

http://goccf.com/t/444469&whichpage=9#3911580

"On another note, I was cut off today from using the coin counter at the bank that I work for. The last batch of 10,000 "broke" the machine last Saturday morning so it is out of service until a part comes in next week."


Not to mention that there now 12 Coinstars within a 15 mile radius of me, and it is extremely unusual for one or more of them NOT to be out of service at any given time.
CRH Nickeloholic. 1,600,000 nickels searched in eight years! Have found FOUR complete Jefferson sets!
Edited by John77
09/08/2023 08:11 am
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fistfulladirt's Avatar
United States
4333 Posts
 Posted 09/24/2023  07:09 am  Show Profile   Bookmark this reply Add fistfulladirt to your friends list Get a Link to this Reply
I've seen this as far back as 2009, my CU won't take rolled coin as they have a counter. They've let me buy bags off the machine.
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Valued Member
United States
129 Posts
 Posted 09/24/2023  07:56 am  Show Profile   Bookmark this reply Add TomM to your friends list Get a Link to this Reply
A local bank with many locations recently ditched their Glory coin counting machines due to maintenance costs (according to the branch manager). Some local banks do still retain Magner machines, but they are slow and often count dimes as pennies. Breakdowns are frequent.

Years ago, PNC had coin machines, but got rid of them due to maintenance costs and a class action suit by customers alleging chronic undercounting.

https://6abc.com/coin-counting-mach...tar/1301362/
Pillar of the Community
United States
676 Posts
 Posted 09/24/2023  10:28 am  Show Profile   Bookmark this reply Add Khromtau to your friends list Get a Link to this Reply
No one complains when I bring in half dollar rolls that are customer wrapped, one branch does weigh all of the rolls to make sure they aren't short.
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