CCCS And ICCS

While it is often frustrating and inconvenient to deal with ICCS you can't beat the price. Any coin worth $100 or more becomes easier to sell.

Not a huge collector but in my "opinion" ICCS is ok for medium valued coins lets say in the 100-500 dollar range. If I have a coin that is in the upper range over 1000 or for some of you 10,000s then it needs to be slabbed just for quality control justification. I have been hearing more and more about tampering with the flips from ICCS and CCCS is most likely at risk for this with theirs too. I give the check to CCCS just because they have the hard slab option which would give me a little warm and fuzzy when thinking about the integrity of the grade. Specially if I am purchasing a pre graded coin.

Skip79....My God!!...You don't consider $6.50 a coin cheap?

What planet or should I say what decade are you living in?

Just how much do you expect them to charge?

Even $11 for their grading of six or more coins is extremely cheap.

I don't give a rat's behind if they take 2 seconds to grade a coin as it's none of my business. It's what you're receiving that counts.

If you're complainingabout fees, you should gripe about the US TPGs.

PCGS on the other hand is extremely expensive and consider the fact PCGS charges a huge amount more based on the coin's value.

ICCS does not. They charge $11 if your coin is worth $10 or $10,000.00.

@pacificoin Don't accuse me of bashing "without facts", when you clearly didn't read or comprehend the point I was making before blindly running to ICCS's defense.

And for the record, I wasn't complaining about "price", I was simply clarifying someone else's comment about ICCS's price being cheap. CCCS has roughly the same rates. The point I was making is that Brian is charging service rates that is higher than that of practicing lawyers (because he admittedly speed grades). He's clearly more concerned about volume than he is about satisfying the specific needs of his customers. For what he charges in the aggregate, his lack of customer responsiveness is an unacceptable business approach and violates the most basic of business principles.

Although ICCS's and CCCS's pricing is relatively similar both on a per unit & defined volume basis, when you consider the speed in which Brian admittedly grades, by default he's charging more for his time. If he spends the same amount of time servicing his customers as Louis does, then ICCS's rates would undoubtedly be much higher than they are now. I'd much rather spend roughly the same with CCCS knowing that I'm getting more care, service, and attention. If I'm paying the bill, regardless of what the bill is, I expect to be serviced professionally with access to basic features like having a searchable database on a website.

Obviously, Brian likes to conduct business the old fashioned way. That's his prerogative. But when a business doesn't want to consider or be adaptive to their customer's needs, it's the customer's prerogative do go elsewhere; and that's what I've done. Just because some people may be in business as experts in their field, doesn't mean they are experts at being in business.

And finally, as an aside: it's that tired old mentality of complacency that suppresses the interests of the younger generations from taking up the hobby. The hobby is dying, and it's up to us coin enthusiasts (collectors, dealers, and graders alike) to decide if we are going to be contributing factors to that problem, or be part of the solution to turn it around. To turn it around, we need to start thinking out of the box more and modernizing with the times....and a basic starting point to that is having a website!

Jack, there was one thing missing in your business model...

"Send all nickel dollar errors to SPP-Ottawa"...

I agree ICCS has a great repor and over 20 years in the business to CCCS with around 10. I will say that if you have a good business nowadays you should at least invest a little into it in therms of the web etc.

If you don't put anything into updating your business footprint it shows you really don't care that much about it and word to mouth and holding the title of dealers will only last so long.

I will say this, having spoke with both agencies CCCS was much more friendly and talked for over a half an hour where ICCS was somewhat dry and didn't really seem to care to talk much.

As for security both are heat sealed but CCCS adds a heat stamp signature inside that if opened will compromise it and assist in spotting a fake whereas ICCS does not have this. The US places often use a hologram but it is quite easy to get the material and fake that so I like to verify everything.

ALL THIS BEING SAID. I AM NOT ADVOCATING FOR ONE OVER ANOTHER, EACH ARE GOOD IN THEIR OWN WAYS, I'm PERSONALLY JUST SAYING ICCS COULD AFFORD TO INVEST JUST A LITTLE INTO THEIR BUSINESS, F.Y.I. THEIR LOCATION AND HOURS FOR THOSE WHO HAVE GONE THERE IN PERSON ARE NOT THAT GREAT EITHER.

In the end I went with ICCS based on their experience being greater and also the fact I could drive there instead of having to ship my stuff around which I'm always leary of. I was overall satisfied and I do have a respect for the old school way they do things and even typewriter labels.

Price difference under 100 coins: ICCS $11, CCCS $10 not a dealbreaker in my opinion.

I think we can beat this topic to death but they both are quite comparable and depends on personal preference.

Thanks for all the info in this thread, it was very helpful to hear the additional information.

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