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 Replies: 9 / Views: 1,811 |
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Pillar of the Community
United States
790 Posts |
I'm a fairly new ebay seller selling some of my old stuff lately, mostly just to get a paypal balance to fund other purchases. I found a bunch of old tokens that looked valuable and listed them. Some went quite high, over $20 for 1 good for 1c at Pacetti's Fish Market, $10 for a token from Ecuador, to name a few. One was "Gut fur Ein Glas Bier", it sold for 99c (and I cover postage). Can't win them all. The buyer contacts me and tells me he will not use paypal. I respond to the guy, I'll just send for free, which I did. I got a dollar in the mail a week later. The buyer gave me a negative feedback because the item was no good. Some how I didn't have a photo posted for it? So, I got a negative feedback on a 99c purchase where I paid the postage, and then mailed out telling the buyer it was free. You can't please all of the people all of the time! |
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Pillar of the Community
Canada
838 Posts |
Wow -- that's ridiculous. If I understand correctly, he didn't even have to pay! But he still left you a negative feedback?
Stories like this have kept me scared off of selling on E-Bay. We're very lucky to have a community of reasonable people here on CCF to buy/sell/trade, and a site which facilitates it.
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Bedrock of the Community
United States
10045 Posts |
Quote:
The buyer gave me a negative feedback because the item was no good. But, it was good...for a glass of beer, and he got it for basically free. What a crybaby.  |
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Pillar of the Community
 United States
790 Posts |
The buyer had 0 feedback, he now has 1 positive, which I gave!! I see why sellers don't like to give feedback before they get it.
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Bedrock of the Community
United States
10284 Posts |
Well you should follow up on his positive you left 1 feedback with a comment that he is not good to sell to. PM me his ebay name, I'll block him. Thanks. |
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Pillar of the Community
Canada
838 Posts |
As a trustworthy and easy-to-please buyer, I hate getting feedback until after I leave mine. But it's goofs like your buyer who make me realize why sellers wait on feedback. I feel for you, man.
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Pillar of the Community
United States
1534 Posts |
I don't know the specifics but I believe if you appealed the case to ebay they'd take away the negative. That's absolutely ridiculous, especially after generously giving it for free. |
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Valued Member
South Africa
169 Posts |
I agree with Wheatguy, In practical terms, this wasn't a sale at all, as it didn't cost the buyer a cent. So there is no reason why he can be unhappy, I would contact E-bay and get the neg taken out.
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Valued Member
United States
211 Posts |
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As a trustworthy and easy-to-please buyer, I hate getting feedback until after I leave mine. But it's goofs like your buyer who make me realize why sellers wait on feedback. I feel for you, man. My wife and I sell a lot of items on ebay. Over the years the rights of the sellers have been curtailed. Unruly buyers routinely award bad feedback instead of trying to resolve problems out of the seller's control like lost/damaged mail or misunderstanding listings. Meanwhile there is little recourse if I buyer makes false accusations, does not pay or makes crazy demands. On ebay one lives or dies by feedback. Its in a seller's best interest to wait for feedback before posting feedback. |
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Pillar of the Community
United States
1291 Posts |
I, too, would appeal the neg with ebay. Hopefully, any correspondence you had with the buyer went through ebay's mail system and you can use it in your defense. If you couple that with the fact that this was a brand new buyer who probably had no concept of "fair play" I think you would have a pretty compelling case. A friend of mine recently had something similar happen to him and ebay actually removed the neg before he asked them to. |
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Replies: 9 / Views: 1,811 |
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Posted 10/23/2010 4:53 pm
