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A Coin Shop I Will Never Go Back To.

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w1a9c8k5's Avatar
United States
1348 Posts
 Posted 07/18/2011  1:47 pm Show Profile   Bookmark this topic Add w1a9c8k5 to your friends list Get a Link to this Message Number of Subscribers
So I think some of you may know my recent paypal claim about the guy who sent me 40 Eisenhowers instead of 40 Morgans. Well anyway, I am goign through the paypal claim process and they are requiring me to provide a letter from a qualified third party to state the difference between the items and their values.

Well I call the only coin shop I ever go to. Given it is 45 minutes away and I don;t go there often. I call and ask if he would be willing to make the letter for me if I bring the item him. He laughs and said, "No I don;t get in the middle of those things. I don;t want someone coming after me since I talked against them" I explained to him the Paypal would not release any of his info. They simply need the letter just to verify what I am saying is true. He replied, "Nope, I'm not doing that. You should stay away from ebay/paypal and stick to my coin shop.

Needless to say I will stay away from *** No, we are not going to do that here *** from this day on.


So now I am stuck trying to find someone who has a legitimate business to give me this letter.

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murrellington's Avatar
United States
3276 Posts
 Posted 07/18/2011  2:01 pm  Show Profile   Bookmark this reply Add murrellington to your friends list Get a Link to this Reply
Wow, and he expects you to shop at his coin store after that? Some people. Anyways good luck with all of that. That is a real pain that you shouldn't have to go through. The seller obviously tried to scam someone who didn't know better or who would not open up a claim.

But really, would it be real hard to write a little letter for you, you probably would have walked out buying something there as well..
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nohope587's Avatar
United States
5953 Posts
 Posted 07/18/2011  2:33 pm  Show Profile   Bookmark this reply Add nohope587 to your friends list Get a Link to this Reply
I think any member of the ANA should be able to do this for you. In fact the ANA itself might even provide you with the letter you require.
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DavidZerbato's Avatar
United States
1081 Posts
 Posted 07/18/2011  2:54 pm  Show Profile   Bookmark this reply Add DavidZerbato to your friends list Get a Link to this Reply
I dont' think what the coin shop owner did was bad or deserving of any negative publicity. I agree with him that there are good reasons for not wanting to get involved with things like that. You said yourself you don't go there often and probably have no personal or real business relationship with him so hie owes you nothing. He's not getting anything out of the deal except for potential issues. HIs point is also very valid. By buying off ebay and using services such as paypal, you run a risk of issues arising that may not normally, although can, arise from in store purchases. I dont' get why you would bash him or his store just because he choose not to write you a letter certifying the difference between Morgans and Eisenhowers. From his view, if he did do it for you, he may get a good reputation/recommendation from you, but since you don't shop there often, and this was an ebay transaction, you he probably won't get much more business from you if he does do it.
Rest in Peace
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jgfindring's Avatar
United States
1380 Posts
 Posted 07/18/2011  3:09 pm  Show Profile   Bookmark this reply Add jgfindring to your friends list Get a Link to this Reply
Got to say I'm with Dave Z on this one. As a small business man competeing with ebay and other internet sales, I can't tell you how many times someone comes in with something they bought on line ("because they had it cheaper than you do")and want me to handle the warranty problem that cropped up ("because the guy online can't / won't"). After a while of this, you get to where you are tired of helping these people out when you know that even after you go to all the trouble of fixing their problem, they are still going to make their next purchase online.
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w1a9c8k5's Avatar
United States
1348 Posts
 Posted 07/18/2011  3:22 pm  Show Profile   Bookmark this reply Add w1a9c8k5 to your friends list Get a Link to this Reply

Quote:
He's not getting anything out of the deal

HE actually said that exact thing.
I do not go there often. Not because I go other places, because its 45 minutes away.
As Far whats in it for him. How about being a human and not needing something in return for a simple letter which will have no repercussions on him. Like I said paypal said his info would not be released.

Eveyone is so caught up into "whats in it for me" Look at the CCF members here. When some JOE SMOE with 1 post asks a particularly simple question we answer. Sometimes (like I have already seen) member will go out of their way to take pictures, look up pcgs info, give references and sometime leave more detailed responses than they should. For the sole reason of what? To help another coin collector. Whether they will benefit from it or not.
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jbuck's Avatar
United States
188026 Posts
 Posted 07/18/2011  3:33 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
You should just forget about that dealer. It is not worth your time being frustrated with him. If he is really that bad, he will lose customers on his own with no help from you.


Quote:
Eveyone is so caught up into "whats in it for me" Look at the CCF members here. When some JOE SMOE with 1 post asks a particularly simple question we answer...
You just found your own answer. I strongly believe that someone here will be able to provide you what you ask.

What about showing PayPal the NumisMedia FMV pages?
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w1a9c8k5's Avatar
United States
1348 Posts
 Posted 07/18/2011  3:45 pm  Show Profile   Bookmark this reply Add w1a9c8k5 to your friends list Get a Link to this Reply
I told Paypal I could provide the information easily but they basically told me they want a third party to say something also. I think it is because they just want to make sure some paypal users don;t try to make claims just to screw the system. I also Asked the paypal agent on the phone that I feel almost dumb walking into a pawn/coin shop and asking them to write a letter stating these are IKEs not Morgans. They politely said its just a requirement and that if I had another suggestion they would be open to it. So at least they weren't closed minded.
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DavidZerbato's Avatar
United States
1081 Posts
 Posted 07/18/2011  3:46 pm  Show Profile   Bookmark this reply Add DavidZerbato to your friends list Get a Link to this Reply
I may have over emphasized the "what's in it for me" issue, but even if you told him Paypal wont' disseminate any of his information, there is still the issue of getting involved in something that has nothing to do with him. My issue was that you are bashing him and his store for no real reason related to how he operates his business. If you purchased the coins from him, that would be a completely different story. If you asked for the same letter on this forum and some members responded that they would rather not, would you bash them too?
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w1a9c8k5's Avatar
United States
1348 Posts
 Posted 07/18/2011  3:54 pm  Show Profile   Bookmark this reply Add w1a9c8k5 to your friends list Get a Link to this Reply
Never once did I bash the coin shop. I simply typed out an actual event that happened earlier today. If you read it as me bashing the coin shop I would suggest going back and rereading the original post.
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murrellington's Avatar
United States
3276 Posts
 Posted 07/18/2011  3:57 pm  Show Profile   Bookmark this reply Add murrellington to your friends list Get a Link to this Reply
I'm not disagreeing with the coin shops answer, I think he has a valid point. but the way I read it was that he was being kind of smart alec like. he could have been a little more nice about it, but maybe I am just reading it in the wrong tone.
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jbuck's Avatar
United States
188026 Posts
 Posted 07/18/2011  4:01 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
I saw no "bashing" with words, but the shop was mentioned by name (which was removed by one of the moderators). Some may see that as "calling them out" and may feel it is just as bad as bashing.

I definitely understand your frustration from the other thread. Please, try to catch your breath! Actually, all things considered, you are doing pretty good. We do want to help, so continue to be patient.
Valued Member
United States
259 Posts
 Posted 07/18/2011  4:08 pm  Show Profile   Bookmark this reply Add chasinva69 to your friends list Get a Link to this Reply
a couple of the coin shops I go to make snide and dismissive comments about E-bay. I guess they see them as competitors.

--- my only other thought is that the difference between Morgans and Eisenhowers should be self evident. Get a coin magazine and send them the sections showing the difference in prices. But that raises another issue. The difference in value between the two 40-coin lots. How can someone render a judgment on that question without knowing the date and grade of each coin involved? I assume Paypal wants to know how much money is in dispute here - how can anyone determine that without making a judgement on the value of each coin?
Edited by chasinva69
07/18/2011 4:12 pm
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bobby131313's Avatar
United States
24150 Posts
 Posted 07/18/2011  4:16 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply

Quote:
I guess they see them as competitors.


They better.
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DavidZerbato's Avatar
United States
1081 Posts
 Posted 07/18/2011  4:37 pm  Show Profile   Bookmark this reply Add DavidZerbato to your friends list Get a Link to this Reply
I think Jbuck got it right, there was no bashing with words, but IMO, by stating the shop name and implying the shop and its owner were not living up to the proper standards was bashing the store. Perhaps if I was in your shoes I would have also taken his remarks much more harshly. I just got a little annoyed that you seemed to discredit the shop and its owner for something completely unrelated to the operation of his shop or stock. I do hope you are able to resolve the situation with paypal quickly and without much more effort.
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ljenkins990's Avatar
United States
406 Posts
 Posted 07/18/2011  5:26 pm  Show Profile   Bookmark this reply Add ljenkins990 to your friends list Get a Link to this Reply
I can't believe (well, maybe I can) that Paypal is making you get a certification like that. I love Eisenhower dollars, my Dansco Eisenhower album w/proofs with all the slots filled is the highlight of my collection. That having been said, you ordered Morgans, you got Ikes. You did not receive what you paid for. If you'd ordered a bottle of fine French Champagne and gotten a carton of Schlitz instead, would you be having to go through this?

I really hope that this works out for you. It's a shame that people get placed into these situations through no fault of their own.
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