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 Replies: 15 / Views: 2,261 |
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Valued Member
United States
366 Posts |
If any members on here have experience with the td bank penny arcade, it would be great to hear your experiences. I've used it twice for about $40 in dumps and I think I have been shorted around 10% of what I've dumped in those two small loads. I'm thinking of going to a coinstar at this rate, and wonder if anyone has suggestions other than telling the tellers the actual amount I put it. Have had to put my CRH on hold at the moment due to this.
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Pillar of the Community
United States
968 Posts |
I don't know anything about the machine you were using specifically, but I on a metal detecting forum I frequent I've heard several stories of the machines being inaccurate (almost always in the banks favor) when they dump the spare change they've accumulated over the course of several hunts. Some of the errors are things like it saying some coins were cents when the person dumped in a load of dimes.
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Pillar of the Community
United States
3345 Posts |
I have personally seen some of my dimes fall into the penny bag whilst it was counting and the machine was open, however I always look on the receipt and it will tell you what you had. I think I've been ok for the most part though.
Roll Seeker what are you dumping? CWRs tend to be short anyway and cents, you are probably seeing the withdrawal of your copper.
Numerous times I have discovered dollar coins and other change left by previous customers and I think I have made up for it. I would like to estimate I have found about $15 in free change there.
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Pillar of the Community
United States
659 Posts |
I just eat it when that happens
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Pillar of the Community
1028 Posts |
Just take your coins to a bank in large coin deposit bags. They credit you immediately and tell you they'll make adjustments based on if any discrepancies occur between your reported value and the actual value. Their machines are very very accurate...when doing bank roll searching how often do you find a dime in a cent roll, hardly ever.
Besides, they don't actually make adjustments to your account unless its off by a lot because I think a person actually has to go to your account and do it. I'm honest and give them the correct value for the coins in the bag, but one time I tried being off by a bit in my favor as a test and they didn't change a thing in my account.
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Pillar of the Community
United States
2589 Posts |
I used to work for TD bank, the problem of dimes going into the pennybags is actually quite common. It stems from dirty components inside the machine. If you think you have been shorted check your reciept, it should show the breakdown of the various coins you put into the machine. If it appears that there are a great many more pennies and alot less dimes ask for a teller to assist you and explain the problem. They will open the machine and inspect it and would be able to tell instantly if the dimes are going into the penny bags. As Hesgut said, the bank will credit you the difference but generally after the bags have been sent to the cash logistics company for counting. With any type of coin counting machine I would also suggest putting the coins in slowly while the machine is counting, as large volumes can cause malfunctions in the machine (though sometimes these are in the customers favor).
Since I used to work on the machines myself, I know how to use them perfectly and often get more money than I brought with me when I cash my receipt in (through coins left in the reject shoot ect). You should also be aware that unless you have an account with td bank, they will charge a percentage fee for using their machines (i think its like 8& or something).
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Pillar of the Community
United States
1213 Posts |
Based on my experience, it seems the machines are sometimes a bit high and sometimes a bit low. I figure it averages out. Plus, I typically have a pretty good idea of how much I'm dumpng.
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Valued Member
 United States
366 Posts |
Thanks for the tips everyone. I do have an account with them, and will give it a couple more tries, and if the inaccuracy continues I'll talk with the tellers or show them it's not working by unwrapping rolls and counting them with the machine right there. Generally count cents, nickels, and dimes, but might just do dimes soon to see how many come out as pennies. Good advice on here as always!
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New Member
United States
41 Posts |
Coinstar is juice free for last few months if you are willing to take a gift card that never expires. In my area I can get apple cards, Amazon cards and a ton of B&M like lowe's home depot, kroger, shell, restaurants,i-tunes etc. IMO, the best part is that they give regular members a BONUS once a month. They went from usurious to superior with implementation of the cards. |
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Pillar of the Community
United States
584 Posts |
Yea unless your willing to take a gift card for your dump (Im not sure if all coin stars have this option yet), CoinStar is going to charge a small fee, that would probably be more then what your getting shorted at TD Bank. Just keep checking that reject bin and hopefully you'll come out on top. Good Luck!
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New Member
United States
45 Posts |
Which machine are they using? DeLaRue or ScanCoin?
Never dump dimes in them. I buy bags of pennies off machines and almost every bag has dimes in it. The size is just too close.
I have used DeLaRue machines for years to dump halves. I can't recall ever getting shorted
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Bedrock of the Community
United States
19935 Posts |
I definately find dimes in their cent bags. One of the reasons I like getting those bags. LOL
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Pillar of the Community
United States
2589 Posts |
Yea TD uses De Larue machines. When the sensors were ultra dirty quarters used to sometimes end up in the half bag which would give more money to the customer than what was put in. The same thing would happen with pennies and nickels. American coinage increases in size when the value increases, the only way one can be shorted is with dimes since the machine wont accept larger sized coins in any particular denominations bag. Thus when the sensors are dirty nickels can go into the quarter bags but not the dime bags and so forth.
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Pillar of the Community
United States
3276 Posts |
Makes a lot of sense. So technically the only way you can be shorted is from dimes going in the cent bags? unless the machine somehow totally skips over and doesn't count a coin.
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Pillar of the Community
United States
2589 Posts |
There is also a very minor possiblity of dollar coins going into the half bag since they are smaller than their preceding dennomination, but I never saw a single instance of that happening in all the years I worked for the bank.
If a coin is not counted one of two things will happen. For coins that are larger in diameter than a half dollar, they will remain in the collecting basin. If a coin that is smaller than a half dollar is not counted it will be expelled from the counting wheel down the reject shoot for the customer to collect. Sometimes if the shoots are misaligned or jammed the rejects will be stuck in the shoot, which is the most likely way a customer would be shorted. Its quite easy to tell though and all one would need to do is ask the teller to open up the machine because the reject shoot is jammed.
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Bedrock of the Community
United States
20753 Posts |
I've always wondered about being cheated by those counting machines. Worse yet is the Bank of America's new system of you bring in a bag of coins, they put them in a plastic bag and send somewhere for counting. There is now a charge for that by me. The results are entered into your account and you don't know what it is until you get the next statement. If no account there, they send you a check for the amount minus an additional charge for that service too.
So even if you knew for sure how much should have been there, how can you prove that?
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Replies: 15 / Views: 2,261 |
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Posted 09/26/2011 10:41 pm
