Ebay Refund - Coin Community Forum

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Author	Replies: 7 / Views: 1,255
dom Valued Member United States 265 Posts	Posted 09/27/2011 11:15 am I won a 1921 peace dollar, but unfortunately the photos were better than coin in hand. The seller had a return policy. I sent the coin back with an e-mail notification to the seller a well as sending it out priority mail/ delivery confirmation. I know the coin was delivered 2 days ago, but I have not yet received my refund......how long should I wait before I contact him again? Report this Post to the Staff

afclassic87 Pillar of the Community United States 564 Posts	Posted 09/27/2011 11:46 am I would not wait. I think he should have contacted you when the coin arrived. I think you are setting up a plot for a huge butt pain! Report this Post to the Staff
mmorgan22 Pillar of the Community United States 570 Posts	Posted 09/27/2011 11:56 am Here is a link for the process on ebay http://pages.ebay.com/help/buy/item...eceived.html. Report this Post to the Staff
CoinHunter53562 Pillar of the Community United States 2049 Posts	Posted 09/27/2011 12:34 pm Did you contact the seller first before sending the coin? Not that it should matter, but a courtesy email in advance of sending the coin back would have been appropriate in my opinion. Some sellers have a return process that they expect. Just curious more than anything... Report this Post to the Staff
dom Valued Member United States 265 Posts	Posted 09/27/2011 1:06 pm Yeah, I did, also with the reasons why I was returning it. I however did not get a response back from him Report this Post to the Staff
KenKat Pillar of the Community United States 4085 Posts	Posted 09/27/2011 1:34 pm This is from the ebay link above (mmorgan22): You should receive a refund within 3 days of the seller promising a refund or within 10 days of the seller receiving the returned item. If you haven't received a refund by then, please contact ebay through the Resolution Center, and we'll work with the seller to provide you a refund. My 7070 US Type Set My 7100 Lincoln Cent Set (now with updates!) Report this Post to the Staff
dom Valued Member United States 265 Posts	Posted 09/27/2011 2:28 pm Thanks, that's really helpful Report this Post to the Staff
BuffalosRock Pillar of the Community United States 500 Posts	Posted 09/27/2011 3:53 pm Though I haven't had too much trouble returning coins thusfar, one did make me ask twice before giving me the return address to send it back to ( which was different than the return address on the original package, BTW ). Another took the full 10 days to process the refund as well, ignoring my emails in between. So some stretch it out a bit - which sucks as I pay within seconds of winning an auction or committing to buy typically. I haven't opened an issue ticket, but two of the returnees did. Not sure why they chose to open a ticket on the transaction. Maybe it provides some insurance from bad reviews? Report this Post to the Staff
	Replies: 7 / Views: 1,255

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