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Coin I Sent To Buyer Was Stolen!

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Pillar of the Community
Canada
3692 Posts
 Posted 10/06/2011  9:22 pm  Show Profile   Bookmark this reply Add Libertad to your friends list
Yeah.... how did the package arrive at its destination if the stamps were not cancelled? Personal delivery by a postal worker?
Bedrock of the Community
United States
10635 Posts
 Posted 10/06/2011  9:39 pm  Show Profile   Bookmark this reply Add merclover to your friends list

Quote:
how did the package arrive at its destination if the stamps were not cancelled?


Stamps go uncancelled all of the time. Just today I received a package that had over three dollars of uncancelled stamps on it. These days, stamps are becoming a rarity with the post office favouring the postage paid stickers. You don't get stamps unless either you put them on or you specifically ask for them, and if you ask for stamps to be used, they just give you a funny look. It would suck to be a stamp collector these days, lol.

Les
Valued Member
United States
410 Posts
 Posted 10/06/2011  9:40 pm  Show Profile   Bookmark this reply Add JSH to your friends list
I worked at a UPS air hub while in college. Packages and envelopes were frequently mostly due to poor packaging but also just by accident. We tried to do the best we could pack everything back into the box but sometimes that just wasn't possible. If a box or envelope gets caught in a conveyor line and breaks open sometimes we couldn't find the content or know how long the box had been open. While someone might have stolen your coin, it is also possible that the glue on the flap failed and the coin fell out.

I also saw some strange packages. The most memorable package was a pair of panties in a clear plastic bag with the label just stuck on the bag. We also delivered a flap from a cardboard box!. It was obvious that the flap had been torn off a package but my supervisor insisted that the flap be sorted and delivered since it had a label. Moron!

I second the statement above about insurance. Regardless of what you state in your disclaimer, if the buyer says an item was missing Paypal will refund their money. Insurance protects you not the buyer. I purchase insurance for items over $50 and take my chances on item less than that. Price your shipping to include insurance if you aren't willing to take the risk to self insure.
Pillar of the Community
Australia
652 Posts
 Posted 10/06/2011  10:45 pm  Show Profile   Bookmark this reply Add Yass to your friends list

Quote:
I also think you should report it to the U.S.P.S so at least it is on record and if a pattern of this develops investigators will have another piece of the puzzle.

I also sgree with the sentiment that you are highly unlikely to get the coin back.

But the point is: If you do nothing, nothing will eventuate. Your short letter may be all that is required to close an investigation. It might be the one to open one.
Valued Member
United States
87 Posts
 Posted 10/06/2011  11:33 pm  Show Profile   Bookmark this reply Add 4033ryan to your friends list
How can people do this kind of stuff, they have to live with it...
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United States
16677 Posts
 Posted 10/06/2011  11:40 pm  Show Profile   Check vermontensium's eBay Listings Check vermontensium's eCrater Listings Bookmark this reply Add vermontensium to your friends list
This sucks but I might have to insure every coin I sell, no matter what the value. I don't want to take a loss. I hear getting your money back through the USPS system is a Greek Tragedy.
swcoin.ecrater.com
Pillar of the Community
United States
745 Posts
 Posted 10/06/2011  11:57 pm  Show Profile   Bookmark this reply Add Penny4Me to your friends list
vermontensium,
I just noticed that your returned open envelope did not have ebay/paypal USPS shipping label...
if you use the ebay/paypal USPS shipping label system, the tracking on 1st class mail is only about 19 cents.
This might prevent a postal worker from taking coins since the package is tracked through every stop.
tracking is only about 19 cents vs to insure coin is about $2

BTW: when you where on vacation in Arizona was it to visit where your mom or dad was born?
Edited by Penny4Me
10/06/2011 11:58 pm
Bedrock of the Community
United States
19930 Posts
 Posted 10/07/2011  12:11 am  Show Profile   Bookmark this reply Add BadThad to your friends list
Dave, as an extra safety measure I also put all the coins into a ziplock bag with a label inside. If the envelope contents fall out or are removed, hopefully someone will want the reward.


Coin-I-Sent-To-Buyer-Was-Stolen!
Lincoln Cent Lover!
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Valued Member
United States
81 Posts
 Posted 10/07/2011  12:51 am  Show Profile   Bookmark this reply Add kurtkurtles to your friends list
Sorry to go off-tract but BadThad are you from Cincinnati? I live in Covington. Right across the river. Small world..
Valued Member
United States
320 Posts
 Posted 10/07/2011  01:51 am  Show Profile   Bookmark this reply Add Secret Argent Man to your friends list
I'd say it's 50/50 as to whether it was a theft or accidental loss. I work in this industry, and can tell you firsthand that the sort machinery can be quite hard on an item and the adhesive on those mailers just isn't up to snuff. Really what you want is an adhesive that will not give without destroying the package. Also the bubble mailer's adhesive likely doesn't go all the way to the edge of the flap, leaving a little lip that the wheels can catch on. Between those two things it can rip it right open, without even ripping the package.

Lesson here is to always tape your seam, and leave no exposed edged for things to catch on.
Bedrock of the Community
United States
19930 Posts
 Posted 10/07/2011  10:23 am  Show Profile   Bookmark this reply Add BadThad to your friends list

Quote:
Sorry to go off-tract but BadThad are you from Cincinnati? I live in Covington. Right across the river. Small world..


Yep! Another member here, Ken, lives about 5 minutes from me. There's actually a few CC members from Cincy and NK.
Lincoln Cent Lover!
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Bedrock of the Community
United States
10635 Posts
 Posted 10/07/2011  2:52 pm  Show Profile   Bookmark this reply Add merclover to your friends list

Quote:
There's actually a few CC members from Cincy and NK.


I am just up the road in Columbus, just over an hour away... small world, eh?

But I'm not lucky enough to live on a street named like "Coin Commmunity". lol.
Bedrock of the Community
United States
14454 Posts
 Posted 10/07/2011  5:43 pm  Show Profile   Bookmark this reply Add Bryan1315 to your friends list
on ebay as long as you have delivery confirmation on items under $250.00 I think you will be fine with your stipulation, if its over 250.00 and they dont purchase insurance you are liable if it doesn't make it to them no matter what you put in the auction. ebay is a more buyer friendly medium than a seller friendly medium even though the sellers pay the bills, the buyers that keep coming back is what keeps the sellers from leaving to go elsewhere to sell. A buyer can buy from many places and if they have a couple bad transactions from sellers they will not come back to that site, chances are a seller is going to keep going where the biggest audience is to get rid of all the junk they don't want even after they have a few bad experiences, Just because of the size of the audience you can reach
Bedrock of the Community
United States
10635 Posts
 Posted 10/07/2011  6:53 pm  Show Profile   Bookmark this reply Add merclover to your friends list

Quote:
on ebay as long as you have delivery confirmation on items under $250.00 I think you will be fine with your stipulation, if its over 250.00 and they dont purchase insurance you are liable if it doesn't make it to them no matter what you put in the auction.


PayPal states that if the item is over $250, the seller must use signature confirmation to be protected. Delivery Confirmation is for the seller's protection (proof) whereas insurance is for the buyer's protection. Using USPS, if you have insurance on a package without Delivery Confirmation and the item is lost in the mail, PayPal will make you refund the buyer, period. If you have Delivery Confirmation, PayPal/eBay will side with the seller.

The best thing might be to use UPS or Fedex where you automatically have tracking AND insurance on anything you send.
Bedrock of the Community
United States
17884 Posts
 Posted 10/08/2011  03:56 am  Show Profile   Bookmark this reply Add Conder101 to your friends list

Quote:
The best thing might be to use UPS or Fedex where you automatically have tracking AND insurance on anything you send.

Except that neither one of those two will insure collectible coins. If they are lost or stolen it's too bad, sorry about that.
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