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Replies: 48 / Views: 6,770 |
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Bedrock of the Community
Canada
10743 Posts |
Send ANACS a copy of this forum post.
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New Member
United States
36 Posts |
Quote: He obviously wasn't paying attention. Do you mean the VP? If yes then it doesn't do any better for their publicity. They are there for the people that pay money to get things graded, to receive a service for their money if you will. If a customer has a question regarding that service it should be their upmost priority to help that customer in a resonable way meaning if the company is wrong they should either offer to recompansate the costs, or to regrade the coin for free, if the customer is wrong on the other hand, explain the fact as to why they are wrong with CORRECT facts.
Edited by Ximon 11/18/2015 8:49 pm
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New Member
 United States
44 Posts |
My response
I am very saddened with the response I read from my previous inquiry. First you say my coin is not a 1922 no D it's just a 1922 plain struck in Philadelphia. Well if that's the case then why was my coin labelled "1922-D"? In the collecting community a 1922 no D and a 1922 plain are considered the exact same coin, just different names. Secondly, you state that my coin is a 1922 plain struck in Philadelphia. That is absolutely untrue as Philadelphia never minted pennies in 1922, a quick Google search could tell you this. It's very concerning to me when I hear a statement like this from the vice president of a major coin grading company. All credibility in my eyes has been lost with this response, and I would like to request a refund at this point.
Their reply
Sorry Drew, you are correct. As is the results of your submission. The coin in just a normal 1922 D. I wish we could give all our customers the results they are hoping for, but that is not what we do at ANACS. There are other grading services out there that are willing to do such things, but I don't think that is what you want.
Please let us know if you need anything else.
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Moderator
 United States
188990 Posts |
Your response? Bravo.  Their reply? Ugh.  No love lost here. I have never been a TPG fan. This fiasco only strengthens my position.
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Pillar of the Community
Canada
5324 Posts |
You would think they would have offered a refund or something?
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Pillar of the Community
United States
717 Posts |
I'm not sure a refund is warranted. Based on the reply sent in the email, they have done themselves a great disservice, but have not harmed you in any way. Now, if you submit to another TPG, and they attribute it as a no D, then you could have a case. (This from someone who has no clue whether your coin is a no D or not)
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Pillar of the Community
United States
4233 Posts |
I don't know the ins and outs of ANACS personnel, but isn't Paul just a guy who goes to coin shows drumming up business? I met a Paul from ANACS earlier this year at a show in northern CO and I got a sales/marketing vibe without a whole lot of coin expertise. Certainly his response was just digging the customer hole deeper, but I'm not sure that the actual grade is wrong. Everything on the slab is accurate. Who wants to put a no-D after "corroded, cleaned"?
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Pillar of the Community
Canada
5324 Posts |
The email explanation alone deserve some kind of vouchers or refund.
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New Member
 United States
44 Posts |
You put no d after corroded and cleaned if that's what it is.
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Pillar of the Community
United States
4233 Posts |
The more I look at this coin, the more I think it's an altered date. Look closely at the second 2. It should curve into the horizontal bottom, but it's a thin straight line. Regardless, from the collector perspective sometimes we all desperately want to think we have something valuable, but from a TPG perspective, are you really going to stake your reputation on this coin? http://www.anacs.com/(A(4s7DWorczAE...kieSupport=1
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Pillar of the Community
United States
3189 Posts |
ANACS response to a very well thought out email from mistermann is further proof that, at least for me, I would never do business with ANACS. Kudos to you mistermann on the email to ANACS.. Boo to you ANACS for your response. Sheeesh...
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Pillar of the Community
United States
1094 Posts |
I really don't get it ANACS graded it 1922 D details corroded. Therefore they believe it has part of or does have a D correct. What are we disappointed with that the person (VP/ANACS) who responded didn't look into it clearly enough and said something wrong in an email? I'm sure we are all perfect and never accidently said something incorrect. Anyway I'm not sure PCGS or NGC would respond as quickly as ANACS has either. I seem to recall a few threads where these TPG's hadn't responded for days or weeks. The facts are they believe in what they graded it. They didn't screw that part up according to them, just an email response.
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Valued Member
United States
314 Posts |
This is an interesting discussion, so I'll add my .02, which is that the grading was OK (probably a fragment of MM; too corroded to assert otherwise anyway), but, as others have noted, the email exchange was fairly close to catastrophic. I don't know much about how the TPGs operate, but I'm sure they get a lot of messages, a certain number of them challenging or even irate, and I suspect Mr. VP just went into "Dissatisfied customer, send a polite but unbending reply" mode and cranked out a reply that contained an error. Maybe at the end of a long day, some part of his brain said, It doesn't have a D, it must be from Philly. He probably knows the facts, but just maybe he does not know that there are no Philly 1922's, which would be pretty bad because most of us have known that since we were about nine years old. I think they realized how bad it was when their final reply was just Oops, that was wrong. Most anything else would have just dug the hole deeper. One last little thing: OP said in one of the posts a few before this one that you can have a "Plain" if there is fragment of a MM. If you are looking for a Die Pair 2 "No D," that's not the case. Obviously, with the other pairs, there can be a remnant. Pardon me if I missed your point. I assume you have seen this: http://lincolncentresource.com/1922...rieties.html
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Valued Member
United States
314 Posts |
Quote: In frustration earlier today I cracked the holder open with a pair of wire strippers and freed the penny from it's cocoon of disappointment.
If it makes you feel any better, this is an eloquent and humorous comment.
Edited by Centsei 11/20/2015 1:20 pm
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New Member
 United States
44 Posts |
Yep it was just something I read in another article, probably misinformation. I appreciate all the responses, it's a fun and interesting discussion.
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Replies: 48 / Views: 6,770 |