| Author |
Replies: 35 / Views: 5,418 |
|
Pillar of the Community
United Kingdom
2624 Posts |
I feel I need a little rant here...
It seems to me that a disproportionate number of people selling American currency will only ship to the USA.
Unless they plan on delivering by hand I really cant see how it makes any difference where the buyer lives if he is prepared to pay the postage.
America is a big place with many people but I can't see the benefit on limiting your customer base.
This lack of logic makes me think maybe I am ignorant of something (some law or some other reason why they wont ship to the United Kingdom)
Can anyone enlighten me?
|
|
|
|
Bedrock of the Community
United States
12437 Posts |
It is pretty simple really, inexpensive international shipping without tracking can be a nightmare for a seller. The mail systems of most countries are pretty reliable but sending mail to some countries is the equivalent of sending it to a black hole. Without confirmation of delivery, PayPal will always side with the buyer for an alleged non-delivery. ebay has also recently changed the rules for Top Seller status, >90% of all shipments must now have tracking to be eligible for the FVF discounts.
|
|
Pillar of the Community
United States
2049 Posts |
bokkemist nailed it. As a seller myself (not of coins or currency) I absolutely 100% refuse to ship out of the United States because of the lack of tracking and control once it leaves the US. What you have to understand is that the risks are 100% with the sellers these days because of how quickly and easily ebay and Paypal will side with the buyer. Simply put, the few extra percentage points of profit that a seller like myself may get is not worth the paperwork for shipping or the nightmare of a lost shipment.
|
|
Moderator
 United States
23522 Posts |
Quote: Ebay has also recently changed the rules for Top Seller status, >90% of all shipments must now have tracking to be eligible for the FVF discounts.
You can therefore plan for most of ebay's best US sellers to cease shipping overseas. I stopped shipping internationally years ago for the reason biokemist states - I have no protection whatsoever doing so.
|
|
Pillar of the Community
United States
1659 Posts |
 biokemist6 hit the nail right on the head. In addition to that, you have to declare a packages contents on the customs form. Nothing says "steal me" like writing "coin", "gold", "jewelry", or something similar on a customs form.
|
|
Pillar of the Community
United States
1659 Posts |
I should also mention that I used to do a lot of international shipping. In fact, customers from Australia, Canada, and the UK were some of my best and most loyal customers. Back then however, I was selling relatively inexpensive items that were unlikely to go "missing".
For the reasons stated above, I pretty much quit messing with it. It just isn't worth the headaches.
|
|
Valued Member
United States
322 Posts |
What about insured mail? Does USPS going to pay the seller if the buyer didn't receive it? I was planning to sell Dutch coins to the Netherlands.
|
|
Pillar of the Community
 United Kingdom
2624 Posts |
Hmm, I can see how this could be a problem but surely a company like FedEx can track a parcel to the UK?
If the item had to go to the Eastern Block or to some shady Republic in Africa I could understand but London is not exactly an exotic location.
If the shoe was on the other foot and I was posting to the USA I can walk into a post office and they can post something tracked and insured to any part of America for a pretty reasonable fee.
Anyway this is a major inconvenience both to myself (who see's items he wants and has money to buy but can't) and to the seller.
I wonder what will happen with this note... I clicked "buy it now" because I wanted a decent clean example of a black eagle and when I saw one with a buy it now at such a reasonable price I just clicked buy-it-now. When I tried to pay it wouldnt let me so I messaged the seller to apologice (clearly it was my mistake for not reading thoroughly) and to offer extra money for postage but no answer.
I just find it hard to believe that in a large and civilized country like the USA there isn't an international mail service provider that can track to Europe.
|
|
Pillar of the Community
United States
2049 Posts |
Yes I would imagine shipping services like Fedex, UPS, and DHL would be able to deliver there. But keep in mind alot of us work regular full time jobs and getting to a Fedex or UPS or DHL shipping location is a major inconvenience since many are open during the same hours that we work. The time spent to go out of the way to get it shipped, fill out the paperwork and then go on to ebay to upload the tracking information is not at all worth it in my opinion. I live by a creedo of sorts...work smarter, not harder. Doing all of those extra steps for a couple of extra bucks is just not making smart use of my time.
|
|
Pillar of the Community
United States
5832 Posts |
I sold a few items on ebay that shipped to Australia and France, but the issue along with whats mentioned is that buyers of the countries they lived in have to pay custom fee or duty tax, which is out of my knowledge how much the buyer need to pay. I don't know but for some countries we here in the US are not allow to ship coins or numismatic items, and insurance don't cover it. Of course perhaps FedEx, UPS or DHL can ship/insures it, the cost is also high.
Edited by macmercury 06/28/2012 9:04 pm
|
|
Pillar of the Community
United States
1659 Posts |
Quote: ...but surely a company like FedEx can track a parcel to the UK? Not only are these services typically more expensive, they also charge very expensive brokerage fees to clear customs, which the buyer pays for on top of any taxes/duties. Quote: If the shoe was on the other foot and I was posting to the USA I can walk into a post office and they can post something tracked and insured to any part of America for a pretty reasonable fee. Unfortunately, it just isn't that way here.
|
|
Pillar of the Community
 United Kingdom
2624 Posts |
Fortunately the guy with the Black Eagle said he would make an exception for me and said I could pay $6 extra for shipping. I gave him $10 and the note cost me $75 but it looked like there are no holes, the corners were good and no obvious marks so unless it turns out to be like a limp rag I probably got a decent buy. I will read more carefully in future, I just hope it arrives OK with no unexpected surprises, genuine and in fabulous condition.
|
|
Formerly nancyc
Australia
5385 Posts |
I cannot for the life of me understand the problems with shipping internationally. I regularly receive items in Australia from Malta, postage cost is under $3, and the item is registered and traceable. If a tiny place like Malta can get their ducks in a row, surely larger countries should be able to do it as well. In about 10 years, I've had 2 items go AWOL in the post, one posted in Australia, the other in the UK.
life is a mystery to be lived not a problem to be solved
|
|
Bedrock of the Community
13014 Posts |
The items can be tracked for most countries, the problem is its the cost of tracking. Buyers don't want to pay 30 40 dollars for shipping and neither do seller since with the ebay fees the seller loses a few bucks on shipping that expensive. Basically its just not worth the hassel and risk. Items can sit in customs for up to a month and like was said above when people see coin or gold or silver on the label if there's no tracking consider it stolen. I shipped one thing internationally and it was stolen since the buy didn't want to pay the 20 bucks for tracking. Somewhere between the tarmack at chicago and australias customs office someone brought home a free gift for themselves
|
|
Moderator
 Australia
16842 Posts |
You are not alone, DavidUK. It's a common complaint from non-American eBayers. Old threads on the topic can be found here and here.
Don't say "infinitely" when you mean "very"; otherwise, you'll have no word left when you want to talk about something really infinite. - C. S. Lewis
|
|
Pillar of the Community
Australia
2830 Posts |
my experience is similar to Nancy's, I'm pleased to say. A couple of times, my parcel arrives, covered in orange tape "Inspected by Australian Customs Service". Customs charges are a non-issue for items received in the mail (in Australia). I've heard that UPS & Fedex charge the sender for their services, then bill the recipient $90 to "clear customs". Twice, I've had small parcels sent by Fedex (over my request for USPS), and both times it was returned to sender in USA, because Fedex can't find Darwin. Both times, the sender re-sent it by USPS, and it arrived in 4~5 days. I understand sellers' reluctance under the revised rules. And I find some Europeans very easy to deal with, and inexpensive.
The funniest was a Belgian seller, who lived near the Dutch border. He offered these options: post the day after payment received, and pay Belgian postage; or once a week he would go to the Netherlands and post it there, for half the price.
|
| |
Replies: 35 / Views: 5,418 |