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 Replies: 424 / Views: 56,487 |
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Pillar of the Community
United States
1208 Posts |
Yeah... that bothers me too.
I have only placed one order, and for 4 sets.
There are people in this thread that got theirs, on orders placed after 12/10.
Granted most of those seem to be 2nd orders, but still, it's the principle.
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Pillar of the Community
United States
1208 Posts |
Well, I emailed the US Mint with raving kudos when I had a great experience
with their new website. Let's face it, "great experiences" are few and far
between with the US Mint... at least in my 30 years of dealing with them.
So now, I emailed them on this issue. Bringing up the limit of 5 being
randomly/frequently broken. Bringing up orders made after mine, already
being filled, and bringing up their treatment of the collector in general,
which is an issue that is never quite right with the Mint.
Just thought I'd throw that out.
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Valued Member
United States
80 Posts |
Quote:
Yeah... that bothers me too.
I have only placed one order, and for 4 sets.
There are people in this thread that got theirs, on orders placed after 12/10.
Granted most of those seem to be 2nd orders, but still, it's the principle. I complained to the mint about this exact thing. I know of customers who placed an order after both myself and my sister did, and their orders were shipped. Granted, I don't believe anything customer service tells me because I always get a different story, but I received this reply from the mint today regarding later orders that were shipped before earlier orders, which are still on back order... "Our records indicate that the product requested is currently on backorder and will ship as soon as inventory becomes available. The distribution center did experience an issue which caused a small portion of total orders for the American $1 Coin and Currency Set to ship prior to other orders which were placed on past days. All orders which were placed prior to this issue will still be allocated inventory and shipped when available. While this product is in high demand, there will be enough inventory available to ship all orders placed prior to the orders which have shipped." Now if I understand all that correctly, if you placed an order before this last shipment, and your order is on back order, it will be shipped...IF this reply from the mint is correct. |
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Pillar of the Community
United States
1255 Posts |
Another day still on BACKORDER.... Maybe next year they will ship my order? This is getting tiresome. I'm just about over this whole thing. The mint is just plain sad in all manners of business.
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Bedrock of the Community
United States
11951 Posts |
All these stories about how the mint is messing up ...has me worried. My order of four sets, that I ordered on 12/11, says it was shipped .... The package was scanned in Atlanta on 12/18. No update since then. My last order, of ATB Quarters, was not correct. One roll was missing, but had four sets of proof Presidential dollars that I did not order. I am wondering what might be in this package. It seems like the mint has different locations they are shipping from. Mine are starting in Mississippi. Before I would get packages from Indiana. Could the problems we are seeing here, where some are getting orders shipped and some not, have something to do with what location they are being shipped from? |
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Pillar of the Community
United States
1208 Posts |
Quote:
I complained to the mint about this exact thing. I know of customers
who placed an order after both myself and my sister did, and their
orders were shipped. Granted, I don't believe anything customer service
tells me because I always get a different story, but I received this
reply from the mint today regarding later orders that were shipped before
earlier orders, which are still on back order...
"Our records indicate that the product requested is currently on backorder
and will ship as soon as inventory becomes available.
The distribution center did experience an issue which caused a small portion
of total orders for the American $1 Coin and Currency Set to ship prior to
other orders which were placed on past days. All orders which were placed prior
to this issue will still be allocated inventory and shipped when available.
While this product is in high demand, there will be enough inventory available
to ship all orders placed prior to the orders which have shipped."
Now if I understand all that correctly, if you placed an order before this last shipment,
and your order is on back order, it will be shipped...IF this reply from the mint is correct. Well, that makes one feel a bit warm and fuzzy about the whole thing, but who knows if there is any truth to it, or if the author even has the clout to make such a promise if the shipping error causes the promised orders to surpass the limits placed on the product. If anyone less than the director of the mint made that promise, it's probably not worth spit when it comes to exceeding the preset product limit. Either that, or they will make up the discrepancy by sending out other people's rejects that got sent back, when they run out of freshly minted sets. |
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Pillar of the Community
United States
1208 Posts |
I complained about the mint allowing orders over their own preset
limit of 5. I sent them auction links showing orders over 5 in
one box, indicating a single address shipment they let go out.
I am anxious to see what excuse they give for this...
Like any other govt agency, when you send them a complaint, it
is always best to forward the complaint to your elected representatives,
AND to let the agency you are complaining to know that you are doing
that. I did so here, as I always do, and that usually (always in my
experience) gets a prompt and detailed response. We'll see...
Edited by ratio411
12/20/2014 2:45 pm
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Pillar of the Community
United States
4901 Posts |
Quote:
I've got 16 being graded now...fingers crossed I got my NGC graded coins back a short time ago. I had picked out 16 that looked decent out of my 30 day 1 ordered sets... 1-SP68 15-SP69's not bad.... |
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Valued Member
United States
80 Posts |
Quote:
Either that, or
they will make up the discrepancy by sending out other people's rejects
that got sent back, when they run out of freshly minted sets. That's what I'm thinking. IF orders that are still on back order do get filled, they'll be someone else's returns. |
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Pillar of the Community
United States
4901 Posts |
The set would have to be REALLY messed up for me to return it...the raw sets are now selling for nearly 3x issue price....I had 14 (out of 30) that I didn't send in for grading but none of them has any major issues. Very nice sets....
I don't get why there would be that many returns.
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Pillar of the Community
United States
4901 Posts |
Yesterday four raw sets sold for $40 and above....hanging in there very well
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Pillar of the Community
 United States
1037 Posts |
I know... it's crazy how these sets have taken off on ebay. Yes the raw sets are selling for $40+, but the single graded coins are bring in very high premiums too. |
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Pillar of the Community
United States
1208 Posts |
I got a response from the Mint on their breeching of the 5 set limit. I have no idea what they mean by "dealer" in the singular. I sent them links to many auctions/pics with mint packages of well over 5 sets, unopened. I have no idea if these people are "dealer(s)" or not. I guess the Mint didn't bother to look at the links, and this is some sort of form response they give whenever limits are questioned. ? I dunno... Seems to me like this is summarized as "You cannot prove we exceeded our limit." Quote:
We understand that you are inquiring about why a certain retailer
was able to purchase the American $1 Coin and Currency Set in a
large quantity. This particular item has a house hold order limit of 5,
please note, on behalf of our Bulk Purchase Program, this item
is not listed to be bought in large quantities, therefore we cannot
guarantee that this coins dealer you are referring to, purchased
these coins from the United States Mint. Edited by ratio411
12/22/2014 02:28 am
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Pillar of the Community
United States
4901 Posts |
Quote:
I sent them
links to many auctions/pics with mint packages of well over 5 sets,
unopened. Curious as to how you proved that those packages were ordered after 12/8.... I had three orders that were over 5 sets each.... |
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Pillar of the Community
United States
1026 Posts |
In case anyone looks for a reasonably priced set - here is one seller who is trying to get rid of them I think by charging only $30 incl. delivery: http://www.ebay.com/itm/301451222826There are currently 15 available after the seller sold at a total of 383 sets previously: http://www.ebay.com/csc/jacks_not_d...op=13&_rdc=1Time will tell if $30 is a bargain or outrageous - personally, I think it's cheap at the moment. Regarding everyone complaining about those who ordered more than 5 sets before the household limit was in place: a) these sets were available for everyone to purchase with no household limit in place b) please direct your criticism at the US Mint, not at those who bought more than 5 |
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Replies: 424 / Views: 56,487 |
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Posted 12/20/2014 12:22 pm
