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Replies: 33 / Views: 6,504 |
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Pillar of the Community
United States
7375 Posts |
Their tracking and service stinks. Shipped out a coin last Thursday 2-Day Priority Mail Flat Rate Box w/signature confirmation. Granted it's only been 4 business days, and it's shipped to a PO Box in CA from NY......but their tracking sometimes really stinks. Fell off the radar on Friday arriving in Rochester NY, with no departure scan after that, and no further tracking info. I've had packages fall off the radar before, but this gets aggravating because there is no consistency with their tracking, it's all catch-as-catch-can. No, the USPS has never lost a package of mine, but twice it took almost a month, and buyer was already refunded by the time the package arrived. That's a pita. Just tired of it, so next time it's FEDEX for me. Not sure if they're any better, but I'm sick of this nonsense. Yes, I know I'm high maintenance, and enough of my rant.  
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Pillar of the Community
United States
7619 Posts |
I have no qualms with the USPS. They have always done a good job for me and for the price they charge the service is acceptable to me.
This time of the year, all three major shipping services are having service glitches. I've had three packages coming through UPS this week that had expected delivery dates for this past Monday that finally showed up today.
You get what you pay for...sometimes!
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Pillar of the Community
 United States
7375 Posts |
The "no departure scan" thing when traveling from sort facility to sort facility, bothers me. Sometimes they do, sometimes they don't. You'd think there'd be a policy to scan things in, and out, of each place, but apparently there isn't. I'm fairly sure my package isn't still in Rochester, but there is no way of knowing. It's just a wait and see. High maintenance Eddie signing off 
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Bedrock of the Community
United States
10038 Posts |
I do as little business with the USPS as possible. I started shipping regularly as an ebay seller back in the late 90s. Their prices, as ebay became popular escalated at a disgustingly fast rate. They werer claiming they were losing money b/c of the internet, yet failed to mention the vast amount of business they were picking up handl;ing much more profitable (for them) packages as online buying etc. mushroomed. Back when UPS started, this private sector business was able to greatly undercut USPS prices with ease and give the same quality service. SO what happened, did the government run USPS trim off the fat to compete? No... the government passed laws and fees on UPS to force them to raise their prices up to what the USPS charges. Its a matter of principle with me. I hate government greed , and I hate government powers pushing around private endeavors "legally." I say let them go under, let the private sector take it over, and watch prices drop while service gets better. The int is the only business I personally can think of where a government run business actually is well run enough to be profitable. They do not give us the headaches other countrys' postal services give their people, but our USPS is a far cry from the respectable organization it used to be. Bureaucracy and greed kill everything good.
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Pillar of the Community
United States
2824 Posts |
I only had 2 issues in 3 years and I average 4-40 packages a week via usps but both times was a package at Rochester NY sort during holiday its the location during the holiday the package volume goes into the mega digits http://www.lockportjournal.com/news...37b4dfe.html
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Pillar of the Community
United States
2824 Posts |
3 times happened last month also they tend to come 4-6 days late. all 70 other packages from that week came 1-2 days before there estimated date 
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Rest in Peace
United States
2668 Posts |
USPS sucks big green loogies. I have had packages 'opened in shipping' and over 50% of the contents stolen.
Their insurance is worthless in my opinion. I don't want to dance, I want to settle a claim.
USPS is a bunch of drooling knuckle draggers.
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Pillar of the Community
United States
4932 Posts |
I ordered a lot of 10 buffalos on ebay ($2.25, free ship, buyer had tracking, no major coins just some nice filler dates) and it said it was out for delivery on Monday. It's almost wednesday and still hasn't received it, and the tracking was updated today saying "Delivery status not updated"...
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Pillar of the Community
 United States
7375 Posts |
Thanks Ocala, (and everyone else,) for the Rochester info. Yeah, this isn't my first dance with the Rochester Sort. Almost everything I buy or sell goes through there, it's like De·ją vu all over again. I have patience, and am more concerned about patience of buyer. I don't care how long it takes as long as the buyer is cool. Was thinking of sending the buyer a message apologizing for the infamous Rochester delay, but not sure if it's a good idea, or actually when I should send it........or should I just chill? 
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Pillar of the Community
 Canada
5394 Posts |
Much ado about nothing .We send 30 to 50 packages a week from WA state and we get fantastic service from USPS. 96 per cent on time tracking and never one issue.. We do all our postage through Stamps.com so that gets us a nice discount there too. Using Fedex, UPS or any one other than the postal service is an expensive joke. The postal service , many of you do not know has a " Last Mile " agreement with Fedex and others and they are the ones that end up delivering your overpriced private deliverers packages anyways. You want slow service and expensive try Canada Post .
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Pillar of the Community
 United States
5828 Posts |
About 90% of the time, I only get hits from the departure post office and then when it gets to my local post office, and nothing gets tracked in between that...
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Pillar of the Community
 United States
7375 Posts |
Yeah, even if buyer gets impatient and opens a case, I think ebay will delay a bit if there is legit tracking, won't they? I'd hate for a refund to be sent and then the coin arrives.
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Bedrock of the Community
13014 Posts |
If a refund gets issued before the coin arrives run down to the post office with the tracking number and have the package recalled.
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Pillar of the Community
 United States
7375 Posts |
Wow, never heard of that. So now a stupid question. How do you do it, and have you ever done it before?
Edited by edweather 12/09/2015 4:56 pm
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Bedrock of the Community
13014 Posts |
Ive never done it before but have heard of it being done. If you have the tracking number you should be able to just go down and let them know you need the package to be recalled and returned to you especially if you explain the situation. I'd imagine you would be out of the cost of the postage but its a lot better than losing the item too. Ive had a similar situation where USPS never scanned a package as delivered even though it had signature confirmation too. A buyer who had left positive feedback noticed this a week or two later and put in a claim and got refunded. I was told by ebay that if USPS can give me proof it was delivered they would reverse the refund, but of course there was none. Ultimately USPS ended up paying out the insurance claim since they had no record of it being delivered it just took a lot longer to get paid for it than if the package was properly signed for on delivery.
Edited by basebal21 12/09/2015 5:14 pm
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Valued Member
United States
261 Posts |
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Replies: 33 / Views: 6,504 |