What's Going On With ANACS? - Coin Community Forum

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Author	Replies: 7 / Views: 3,171
Mike1487 Pillar of the Community United States 709 Posts	Posted 01/15/2016 4:10 pm So I dropped off my first submission at the FUN show last week, and they said I could create an account on the site to track my order. Tried to do that a few different times, but kept getting unexpected error cannot complete. I want to go to the website today and google says that http://www.anacs.com "may be hacked". Is this normal? Ok so I also get an email from Andrew Franklin saying that my order was received and that I can create an account to track my order. He also mentions that some people get the unexpected error trying to create the account, so to just email him directly. Just want to confirm that he is trustworthy? He is the actual ANACS customer service guy, right? Report this Post to the Staff

westernsky Pillar of the Community United States 7623 Posts	Posted 01/15/2016 7:06 pm Mike.... A lot of people have problems trying to register online with ANACS. I had the same issue years ago. What ever the problem is they obviously haven't resolved it. Your best bet is to call them and let them know you are having problems registering. They should be able to help you. Good luck! Report this Post to the Staff
BStrauss3 Pillar of the Community United States 4593 Posts	Posted 01/15/2016 7:24 pm Their registration system has been broken for years. It works great for lots of people, but if it decides it hates you, you are toast. Call their CS department, they are really nice people and will get you sorted right away! -----Burton 50+ year / Life / Emeritus ANA member (joined 12/1/1973) Life member: Numismatics International, CONECA Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club Owned by three cats and a wife of 40+ years (joined 1983) Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/ Report this Post to the Staff
Coinfrog Bedrock of the Community United States 94367 Posts	Posted 01/15/2016 7:26 pm Just call ANACS and direct your questions to a representative. I don't think we can answer your questions here. Report this Post to the Staff
edweather Pillar of the Community United States 7375 Posts	Posted 01/15/2016 7:38 pm Yep, Andrew Franklin is the guy. He confirmed the last order I sent them. If you just call, they will help you set up your account if you are having trouble online, I did. Report this Post to the Staff
RK55 Pillar of the Community United States 2189 Posts	Posted 01/15/2016 7:43 pm Yes, he is legit. I don't know anyone who has been able to complete the process on line. you get to the end and it comes up as an error.It has always been that way, call them and you will be all set. Report this Post to the Staff
GR58 Bedrock of the Community United States 11951 Posts	Posted 01/15/2016 8:05 pm As others have said ... I had the same problem When I called them I got the impression they expect to be called. Sort of like "of course it doesn't work ... You have to call" Just have your eMail ready and they should help Report this Post to the Staff
Cascade Pillar of the Community United States 7390 Posts	Posted 01/29/2016 09:27 am The error page means nothing. After you get it go just go to the homepage and login Report this Post to the Staff
	Replies: 7 / Views: 3,171

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