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Replies: 57 / Views: 6,134 |
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Pillar of the Community
United States
717 Posts |
I won a bid, bought the item from the seller & immediately paid with Paypal. After 6 emails, 7 weeks of no delivery, lame excuses & lies from the seller that he had sent out the item three times, I filed a dispute with ebay. After 7 emails & over 8 weeks, the item finally arrived. I have a feedback rating of 100%, with 65 feedbacks, so a neg will really show. I wanted to neg him but I feared retaliation. So I gave him a neutral, hoping that people would read my comments: "After 7 emails & over 8 weeks, the item finally arrived." Now he's threatening me with the following: quote: You were a winning buyer for the item below. Thank you for your business!
Unfortunantly we both gave our self negative feedback. We would like to let you know that we are willing to have your negative feedback removed. If you would like for us to remove this, then please e-mail us back so we may start the process.
Suggestions? 
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Moderator
 United States
6563 Posts |
what feedback did he leave you? and there is a process called Mutual Feedback Withdrawal you should check out just for the knowledge http://pages.ebay.com/help/feedback...hdrawal.htmlIf he has already left you feedback...and it was neutral....forget about the whole thing IMHO
Edited by GO 02/21/2008 11:01 pm
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Forum Dad
 United States
24177 Posts |
Hopefully you have followed my advice repeated over and over here and have separate accounts fr buying and selling.  If so, tell him to get lost. The neg don't hurt you one bit.
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Pillar of the Community
United States
2443 Posts |
I'm with Bobby. Some people make it look like if they have one negative then magically no one will buy their item/sell to them. I don't think that's true. It only matters if you have a HUGE number of negatives.
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Pillar of the Community
United States
5318 Posts |
It strikes me you were pretty cool about it, given how long you waited and little response from the seller. So, for your neutral feedback, he's threatening a negative rating? Whatever...let him try: you can respond tersely that you paid this joker immediately!
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Pillar of the Community
 United States
717 Posts |
quote: what feedback did he leave you?
Actually, I've checked over & over, & nothing posted yet; but I guess it's coming. quote: Hopefully you have followed my advice repeated over and over here and have separate accounts fr buying and selling.
bobby, I've read this advice many times before. I don't have separate accounts.  I'm a small time seller ( & buyer) & I was reluctant to lose my 65 positive feedbacks & 85 positive responses that took years to build, & have to start over at zero feedbacks, like a newbie. quote:
It strikes me you were pretty cool about it, given how long you waited and little response from the seller.
I bent over backwards to avoid leaving him a neg, but after so long a wait & the dispute filing I had to do to get him to move, I said enough is enough.
Edited by yechi7 02/21/2008 11:40 pm
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Forum Dad
 United States
24177 Posts |
quote: & have to start over at zero feedbacks,
You start over as a buyer and keep the existing as a seller. 
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Pillar of the Community
 United States
717 Posts |
I knew there must be a smart way to do this.  Brain's on pause - symptom of aging.  But isn't a buyer with zero feedback a red flag to sellers? Or is that a minimal concern in the long run?
Edited by yechi7 02/21/2008 11:45 pm
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Moderator
 United States
6563 Posts |
when I started my 2nd account I sent an e-mail to all the sellers explaining that I was an ebay veteran that wanted to separate accounts. I have 32 buying positives with no problems ...so far
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Forum Dad
 United States
24177 Posts |
You just snipe the first few until you get a few under your belt in case you run into a seller that forgot he started at zero too.
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Pillar of the Community
United States
549 Posts |
Speaking as a seller, I view a neutral no differently than I a negative. If I am left a neutral, negative is normally returned and I always have some basis for it other than just making it look retaliatory. That being said, it sounds like you had every reason to leave this guy bad feedback. Personally, I think you should have left negative. He deserved it and no matter what you leave, you'll likely get a negative in return. Don't worry about the one negative feedback. For people who are uptight about having negative feedbacks, I always recommend two accounts. Personally, I don't bother. I've been the victimized by buyers twice (unwarranted in both cases), where they created new accounts and/or had friends with non-seller accounts bid on my items simply so they can leave me lots of negatives. They gave unique and legitimate-sounding feedback on each one. They dragged my feedback rating down to 98.2. I continued to use the account anyway and worked it back up to 98.4 (It takes a LOT of work to improve feedback when you're a powerseller with thousands and thousands of feedbacks). I saw no decline in my number of bidders or the prices I received for my items. I'm sure some people were scared off, but in the end I always got the same prices I would have had if my rating was high. I've since had to abandon that account for an entirely different reason ( ebay decided that my 4.5 rating on s/h was too low, so they limited my account). I started using my sister's account which only had a few feedback. Even as a brand new seller, people still bid on my items and the listings ended at the same prices. I know there are a lot of people who won't buy from people who have low feedback or a rating of less than 99.9, but there are MORE people who will. I understand that you don't want a negative, but in the end it isn't going to hurt you AT ALL if you are just a buyer. Even if you are a seller, it's likely not going to hurt you at all.
Edited by mahgobbi 02/22/2008 08:47 am
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Pillar of the Community
United States
830 Posts |
You're getting blackmailed, for sure IMHO. If you paid instantly, he should have given you positive feedback as soon as you paid. There are some sellers (a ton of 'em, actually) who will NOT under any circumstances, leave feedback at the point of receipt of payment like they should, because they know they can keep a high rating by holding feedback hostage. They are scum, in my opinion, but that will soon become a non-issue because the new feedback policy will not allow these kind of sellers to leave feedback for any buyer. I know that most sellers abhor this change in ebay policy, but they brought it on themselves by actions like you are suffering right now.
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Forum Dad
 United States
24177 Posts |
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Pillar of the Community
United States
4870 Posts |
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Pillar of the Community
United States
549 Posts |
Auld, clearly you are strictly a buyer on ebay and have never sold anything, because your post is ignorant at best.
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Pillar of the Community
United States
5318 Posts |
quote: There are some sellers (a ton of 'em, actually) who will NOT under any circumstances, leave feedback at the point of receipt of payment like they should, because they know they can keep a high rating by holding feedback hostage.
Yep. I've found it's rare for a seller to leave feedback first, and I'm sure I'm not the only one who's picked up on the reason: they want to have leverage on your rating until the very end. Most likely that explains why so many buyers are cautious about leaving negative feedback, or should I say: how they really feel about the transaction!  Personally, I look forward to the new ratings policy because it may force some sellers to take customer service issues more seriously.
Edited by KurtS 02/22/2008 12:59 pm
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Replies: 57 / Views: 6,134 |