How Do NCLT ATB Quarters Get Circulated

Ouch.

I hope they are able to resolve this.

WOW, This is awful.
It would of been super disappointing to open this empty box after awaiting the arrival of you newest additions.
Lets hope you can get this resolved with a favourable outcome

Never had this happen to me....yet!

Don't look for much help from the mint or post office on this one. It looks like this was a Smart Post pkg where FedEx or UPS did the biggest part of the pkg movement from the Mint's contract supplier to the destination post office. It is then handed off to your local post office for final delivery. I suspect it got pilfered somewhere after it left the mint's contract supplier and before it was dropped off at your post office.

Unless you confronted your mailman when he/she delivered the empty box you are probably gonna be out of luck. I really, really hope you brought it to his/her attention.

The mint is gonna say "the coins were in the box when we shipped it." The post office is gonna drag their heels, do a two-bit "investigation" and say "it was not brought to our attention until AFTER the customer took possession of the shipment. As far as we are concerned the coins were in the box at delivery and we can't help you".

This really stinks!

If you filed a claim with the post office and notified the mint, the mint does seem to have a track record of replacing items lost or stolen in the mail.

Thats great! I would def request the sig for delivery. As far as requesting special packaging do they have that good of customer service can you even get a live person?

GR58: My last job was a rural mail carrier. Now, this was 2007, for an employee to be caught stealing mail, tampering, etc, the PO Inspectors were usually called. Shortly before I had to quit, the POI's, 2 dudes in black suits w/ a BIG bulge under their left arms, came in, cuffed a temporary carrier, ordered all of us to shut up, no questions...blah, blah,blah. Seems this guy was snagging Christmas cards for the cash inside, good reseal job too. He's probably still in fed pen unless Obama freed him! Should have notified Postal Inspector's Office and reported theft , may have gotten a better response.
As carriers part of duties was to notify of empty/opened letters/packages. and if opened, tape them snd hsnd deliver to customer with explanation of what we found. That way at least I was off the hook, Twice had to do this in 5 years.

Also, that box should have been tape and secured upon entry into first postal acceptance point (bar code}. Yes you should be able to specify a "double wrap" (sender)and delivery signature required (PO).

Glad you got your refund.

I would be reluctant to order them again, but then again, I am typically one who will give a second chance. Tough call here.

Postal inspectors are useless.

I had a package cut, contents removed and resealed with brown glue.

When I brought it to the postmaster of the local office, after a bit of a struggle I was given the form to send to the regional inspector.

About three weeks later I received the envelope back with the non-apology apology for the damage to my mail piece. Nothing about investigating the theft.