My favorite coin dealer that I purchase most of my silver from had an experience just after Christmas. He ordered over 5K worth of silver bullion from one of the major silver dealers and he received his box cut and re taped. It was missing over 2K worth of his silver order. He is still dealing with the problem. It has been a nightmare for him.
Whenever my mailman delivers packages (containing coins) that require a signature at delivery I make it a point for him to watch me open the package to verify the contents before he drives off. It takes less than 30 seconds and he is glad to do it. At least I have a witness in case something isn't right. Whether his witness statement would help on a claim with ebay, PayPal or USPS I don't know. At least I have something a little bit better than a "he said, she said" in case I have to make a claim.
I've had the same thing happen to me but it was a while back with the State Quarters. I would have them delivered p&d bags of each state when issued. I got a box one day and took it out the mail box and it felt empty. The box was in tack but empty. Took it immediately to the post office. Talked to the postmaster and filled out a complaint. I can't say for sure if I ever got the quarters (I think I did) but it was so long ago. I will say one thing I have never had a problem again when the mint sends me something.
I thought that you were maybe organizing pdsss sets since you have the pds rolls its a pretty creative idea putting them into mint display cases anyway.
Quote: I would also call my credit card and file a claim-thats horrible good luck and keep us posted...
+1 This is why I pay with a credit card. If the mint refused to refund, then I would simply make a claim including all the details with my credit card company that the box arrived empty. I've had to do this a few times in my life (for other reasons) and have never once had a claim denied. The good thing about filing a dispute with your credit card company is that it's up to them, not the seller, if your money is refunded. You're their customer, so they have an incentive to make you happy.
Quote: This is also why they should never be allowed to leave boxes that dont fit in a mailbox without a sig or a customer release ahead of time its ridiculous. Ive had boxes stolen right off my porch before luckily not coins tho...yet!
I was out of town last week and my wife forgot to check the mail for a few days. She pulled out of the driveway and noticed a box on the ground next to the mailbox. Turns out that the mailbox was full, so the mailman just dropped the box on the ground next to the mailbox.
Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited. Contact Us | Advertise Here | Privacy Policy / Terms of Use
First Page
Posted 02/20/2017 2:47 pm
