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Replies: 87 / Views: 14,101 |
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Pillar of the Community
United States
4085 Posts |
Totally agree with Condor. The prongs put a lot of force on the coin which for a metal coin is no big deal but for a 450 year old coin made out of paper is not good. PCGS should know better.
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Bedrock of the Community
United States
10038 Posts |
Quote: You will have to call them. PCGS rarely answers emails. Although the coin may be compressed paper it is compressed layers of paper you try snapping that into the prongs of the slab it's going to drag on the edge and can split the thing open like you see in the pictures. Frankly this is not the type of item I would even consider putting in a slab because of the compression from the edge towards the center created by the prongs. A metal coin can stand up to that pressure but even a compressed paper coin would probably eventually start buckling. WHich is exactly what the word "Professional" in their name implies they would know this and inform someone submittng a coin such as this. Casualcoincollector was paying them for their "expertise" in handling an incredibly rare and historic item...and he obviously got it. Not answering emails is also a great mark towards "Professionalism." Since their ignoring emails keeps you from having a written record of their dealings, I suggest you have them put in writing their agreement (if they make it) to return the coin and compensate. I sincerely hope their response shows they understand the meaning of the word professional.
How much squash could a Sasquatch squash if a Sasquatch would squash squash? Download and read: Grading the graders Costly TPG ineptitude and No FG Kennedy halveshttps://ln5.sync.com/dl/7ca91bdd0/w...i3b-rbj9fir2
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Pillar of the Community
Canada
683 Posts |
Quote: .I sincerely hope their response shows they understand the meaning of the word professional. Seeing as they've been getting away with much more fumbles recently, I highly doubt they will.
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Pillar of the Community
United States
4211 Posts |
How heartbreaking!  I so hope they make amends and quickly. Please keep us posted.
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Bedrock of the Community
United States
10038 Posts |
Its likely known to most on here I do not put much faith in these systems.
They made their own standards, they don't hold the standards to a science, and I also know I would not be happy paying the fees for their "guarantee" process to be honored.
Let's hope they prove my skepticism wrong this time.
Edited by Earle42 04/07/2018 1:28 pm
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Pillar of the Community
 United States
5675 Posts |
I can't imagine a clearer example of their negligence, and I hope they try to make it right for you. But I suspect they will insist that you send it back for their inspection before they do anything. And I don't know if there can ever be a satisfactory remedy to this problem given the rarity of the item. By the way, I just read your materials coin set thread—what a great idea for a collection!
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Bedrock of the Community
13014 Posts |
I don't see any scenario where they wouldn't want to see it in hand again before giving compensation.
As for why they don't answer emails it's nothing about records, it's just the sheer volume of them they get most of which are nonsense. They may eventually answer but it'll be a while. There are email address that do respond but the general inquiry one doesn't.
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Pillar of the Community
 United States
574 Posts |
@Conder101 I hear what you are saying but I didn't try to get this coin certified without doing my own research and due diligence. PCGS had certified one of the exact same type of paper coin without any damage done to it over a year before I sent mine in (Please see the photos below). The photos are cropped pretty close but you can clearly see that it is already "snapped" into the interior ring of the slab without any damage done to the coin. That's how I knew that I could send mine in to PCGS for cerification. So, it is not unreasonable for me to expect that they could certify my paper coin without severely damaging it as well. It is the PCGS XF40 shown here (the second one): https://www.PCGS.com/pop/valueview.aspx?s=614244Photos of other paper coin already in the interior slab ring:  
Edited by casualcoincollector 04/07/2018 4:04 pm
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Pillar of the Community
Canada
683 Posts |
Quote: They made their own standards, they don't hold the standards to a science, and I also know I would not be happy paying the fees for their "guarantee" process to be honored. Same reason why I am starting to not trust most TPGs, and that distrust for them isn't shrinking with almost daily threads showing quite large mistakes/unprofessionalism, most seeming to be quite recent as well  .
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Bedrock of the Community
13014 Posts |
Quote: they don't hold the standards to a science Anyone who thinks grading is a science and not subjective doesn't understand grading.
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Pillar of the Community
Canada
683 Posts |
Quote: .Anyone who thinks grading is a science and not subjective doesn't understand grading. There is a huge difference between market grading and technical grading. Technical grading, though not really a science isn't subjective (well not to the extent of market grading). And I think its quite disrespectful to assume someone doesn't "understand grading" just because they don't follow the quite inconsistent market grading standards.
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Bedrock of the Community
13014 Posts |
Quote: There is a huge difference between market grading and technical grading. Technical grading, though not really a science isn't subjective (well not to the extent of market grading).
And I think its quite disrespectful to assume someone doesn't "understand grading" just because they don't follow the quite inconsistent market grading standards. My comment has nothing to do with market grading. Pure 100 percent technical grading has not been a thing for decades, which by the way is also subjective in how someone assesses how much a mark matters or its location ect. Technical grading has subjective aspects as well.... I stand behind my comment for those that somehow think grading should be a hard science.
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Pillar of the Community
Canada
683 Posts |
Quote: My comment has nothing to do with market grading. Pure 100 percent technical grading has not been a thing for decades, which by the way is also subjective in how someone assesses how much a mark matters or its location ect. Technical grading has subjective aspects as well....
I stand behind my comment for those that somehow think grading should be a hard science. I don't think "science" was the best term, but there are certain rules to coin grading that almost every TPG has 'broken'. For example, if a coin has wear, it's not uncirculated. But I have seen many coins with wear get MS grades from TPGs (especially by PCGS and NGC), coins with significant damage and/or cleaning getting straight graded etc etc.
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Bedrock of the Community
13014 Posts |
Quote:I don't think "science" was the best term, but there are certain rules to coin grading that almost every TPG has 'broken'. For example, if a coin has wear, it's not uncirculated. But I have seen many coins with wear get MS grades from TPGs (especially by PCGS and NGC), coins with significant damage and/or cleaning getting straight graded etc etc. Hopefully this gets broken off into it's own thread. A lot of times people confuse strike issues with wear. But why should a single spot stop a coin from being MS when everything else is pristine? I'm glad grading has evolved to be more of a continuous scale instead of having an arbitrary line stopping things where you end up with 58s being better than several MS grades because of a line in the sand. Markets and the TPGs set the grading standards. Even the ANA grading book admits it is just reporting those standards. Standards change over time and will continue to do so. It has been happening since grading started and that won't change.
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Pillar of the Community
 United States
574 Posts |
@basebal21 Quote: I don't see any scenario where they wouldn't want to see it in hand again before giving compensation. You may be right but I think that PCGS is going to be hard pressed to prove that they need to see it in hand to "prove" that they caused the damage with all of the evidence that I have provided. What I have provided to PCGS should be more than enough to prove that the damage was caused by them and that I am due compensation for the damage. For the moment this is only an insurance issue in that my insured (declared value $1000.00, so the item should have been insured for $1000.00 while at PCGS) property was severely damaged while in care of PCGS. I feel that I am due monetary compensation for the damage (PCGS will most likely not even have to cover the payout of the compensation, it will be paid out by their insurance company). And to my knowledge there is no California Statute that states that I must allow a company to inspect the damaged property in hand to receive an insurance payout, photos should suffice and I have provided many photos from many angles. The longer this issue continues without an acceptable solution the more it will become a Public Relations and a reputation issue for PCGS rather than only an insurance issue. Most of PCGS's business model is based on their good reputation. The coin they damaged here is not just some modern coin that can easily be replaced. It is a rather rare and important piece of numismatic world history that is very hard to replace. Seeing this kind of severe damage done to a rare coin like this tends to really resonate with collectors and really makes PCGS look bad in this scenario. Now, things could go one of two ways. One way is that PCGS could do the right thing and compensate me for the damage (where I keep the coin) and I will consider this issue closed and file it under the category of unfortunate things happen. The other way, is that PCGS could fight for the coin back and deny me just compensation and I will be posting this story on many more forums and will continue to raise this issue for a long time to come, which is the point where this becomes a Public Relations issue.
Edited by casualcoincollector 04/07/2018 5:49 pm
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Replies: 87 / Views: 14,101 |