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Ebay Seller Feedback Issue

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EDM's Avatar
United States
292 Posts
 Posted 07/13/2021  10:01 am Show Profile   Bookmark this topic Add EDM to your friends list Get a Link to this Message Number of Subscribers
There's a well known ebay seller with a perfect 100% feedback whom I've purchased from in the past. This seller, in my experience, issues a shipping label as soon as your payment goes through, but then he waits two weeks before shipping. I've seen neutral and negative feedback on this seller in the past, but its now gone. Disappeared. I usually left great feedback after my purchases but after the delay happened to me several times I left a neutral feedback with this sole complaint. That neutral feedback never showed up on his account and the seller has now banned me. I complained to ebay asking how this could be, and got no response. I'm just curious how an ebay seller can "sterilize" their feedback of all complaints. How/Why does ebay allow them to do that? The ban is rather insulting as well.
Edited by EDM
07/13/2021 10:23 am
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nss-52's Avatar
United States
54280 Posts
 Posted 07/13/2021  10:14 am  Show Profile   Check nss-52's eBay Listings Bookmark this reply Add nss-52 to your friends list Get a Link to this Reply
"All animals are equal but some are more equal than others" --- George Orwell
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Coinfrog's Avatar
United States
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 Posted 07/13/2021  10:28 am  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
That says it pretty well.
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EDM's Avatar
United States
292 Posts
 Posted 07/13/2021  10:34 am  Show Profile   Bookmark this reply Add EDM to your friends list Get a Link to this Reply
So, you're saying that because its a high volume seller that ebay let's them do as they please? Even editing their feedback?
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Coinfrog's Avatar
United States
94367 Posts
 Posted 07/13/2021  10:43 am  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
There is no question that ebay works with its high-volume sellers to manipulate their feedback scores. I've seen ample evidence of it.
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Keith67's Avatar
United States
6505 Posts
 Posted 07/13/2021  10:44 am  Show Profile   Bookmark this reply Add Keith67 to your friends list Get a Link to this Reply
I have to ask, what ebay seller?
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IndianGoldEagle's Avatar
United States
36491 Posts
 Posted 07/13/2021  11:10 am  Show Profile   Bookmark this reply Add IndianGoldEagle to your friends list Get a Link to this Reply
You avoid this by not buying from them in the future. I've had the same issues before and only give them one chance.
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Conder101's Avatar
United States
17884 Posts
 Posted 07/13/2021  11:18 am  Show Profile   Bookmark this reply Add Conder101 to your friends list Get a Link to this Reply

Quote:
You avoid this by not buying from them in the future.

Well they blocked him so he CAN'T buy from him in the future even if he wanted to.
Rest in Peace
T-BOP's Avatar
United States
18456 Posts
 Posted 07/13/2021  11:19 am  Show Profile   Bookmark this reply Add T-BOP to your friends list Get a Link to this Reply
That's out right crazy , not good business . Many people buy from e-bay sellers by their feedback alone . Can't trust anything anymore .
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Coinfrog's Avatar
United States
94367 Posts
 Posted 07/13/2021  11:22 am  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
No upside in listing names. ebay is simply making a pragmatic choice when it bows to a prominent seller rather than the occasional disgruntled buyer.
Edited by Coinfrog
07/13/2021 11:22 am
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trdhrdr007's Avatar
United States
2335 Posts
 Posted 07/13/2021  11:34 am  Show Profile   Bookmark this reply Add trdhrdr007 to your friends list Get a Link to this Reply
I'm not taking the sellers side on this & hate it when people don't ship immediately. Having said that, the seller can specify how long between the order is placed & when they will ship. As long as they meet their self-imposed deadline they can have neutral or negative feedback removed under the rules. Not something I agree with but it is a possibility.
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silverwolf's Avatar
Canada
3733 Posts
 Posted 07/13/2021  11:42 am  Show Profile   Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply
if the item is delivered before ebay's estimated date of delivery, then any bad feedback can be removed, regardless of how quickly it hits the post office..
All a seller has to do, is message ebay, that item was received within their window of time, and the neutral, negative feedback will get removed..

Rest in Peace
dave700x's Avatar
United States
10625 Posts
 Posted 07/13/2021  11:45 am  Show Profile   Bookmark this reply Add dave700x to your friends list Get a Link to this Reply
Only ebay can revise negative and neutral feed back. There is a spot on the seller's feedback page that states the amount of feed backs revised.
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EDM's Avatar
United States
292 Posts
 Posted 07/13/2021  2:04 pm  Show Profile   Bookmark this reply Add EDM to your friends list Get a Link to this Reply
In my case I was buying rolls of uncirculated Peace dollars and they were arriving up to 2 weeks late after the ebay delivery date. I messaged the seller three times over several months and never received a response. A forth time I told the seller that despite my otherwise satisfaction I would have to leave a neutral response regarding the late shipments and lack of communication. The only response was to get blocked by seller.
Edited by EDM
07/13/2021 4:11 pm
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Slerk's Avatar
Russian Federation
1556 Posts
 Posted 07/13/2021  2:32 pm  Show Profile   Bookmark this reply Add Slerk to your friends list Get a Link to this Reply
Tell us his nickname!I also wonder why he is waiting for 2 weeks ? For what purpose ?
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silverwolf's Avatar
Canada
3733 Posts
 Posted 07/13/2021  4:14 pm  Show Profile   Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply

Quote:
Only ebay can revise negative and neutral feed back


Not True..

A seller can send a feedback revision request to a buyer who left them a negative feedback.

Only ebay can remove negative or neutral feedback..and when they do there is no record of it, it is just gone..
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