| Author |
 Replies: 17 / Views: 2,289 |
|
Pillar of the Community
United States
1083 Posts |
Lately there have been some negative things said about this Chicago dealer on the forum in another post. Personally I have always had positive experiences ordering off their online inventory. If a coin has been cleaned or impaired in any way they always note that before the sale. Their grading standards on raw coins are as conservative as mine. I usually deal with David as he is polite and patient. If I buy a quantity of coins he offers me a discount. I can be assured of authenticity of any coin I purchase. Am I just clueless? A veteran collector whose opinion I respect, has competely disagreed with me about this dealer. If any of you have had experience with Berk, either in their store or buying online, please post objectively about your satisfaction with your purchase, treatment as a customer, price, etc. One of the services this forum offers all of us is dealer recommendations, both good and bad. Which is Berk? Edited by okie-colin
04/12/2009 10:33 am
|
|
|
|
Pillar of the Community
United States
2335 Posts |
I have bought a few coins from them(online) & have always been satisfied with my purchases. The ones I have posted on the forum for grading have always been at the same grade assigned by HJB. I must have missed the negative comments but am always happy to get other peoples opinions. Can you point me in the direction of the other thread?
|
|
Pillar of the Community
 United States
1083 Posts |
"Going To Chicago" on the main coin forum.
|
|
Moderator
 United States
16677 Posts |
I don't know Mr. Berk nor have I been to Chicago. I have had pleasant experiences in every coin shop I have ever visited. I have never been in a coin shop big enough to have several employees behind the counter helping people. My shops are usually me and the owner one on one. Now, I have had very rude experiences with a couple of different dealers at the major shows out here in California. I won't deal with those guys again because I don't believe they have the best interest of the customer in mind. They were just looking for the guy that wanted to spend the most dollars and to me, that's pretty sad  swcoin.ecrater.com
|
|
Pillar of the Community
United States
2335 Posts |
I read the other thread & see some legitimate points there. I'm a little bit picky about who I deal with, a dealer(or employee) being rude is enough to cause me to go elsewhere. I don't have a problem with someone selling cleaned coins unless they represent them as problem free. I've found that even high priced dealers will occasionally have something I want/need at a price I'm willing to pay. I'm pretty cheap so most prices seem high to me, that keeps me from buying a lot of coins but doesn't stop me from looking.
|
|
Moderator
United States
16677 Posts |
Quote:
I don't have a problem with someone selling cleaned coins unless they represent them as problem free.  swcoin.ecrater.com
|
|
Moderator
United States
23522 Posts |
I'm a little torn here. My own personal experience with HJB, online only, has been completely satisfactory over many transactions. On the other hand, I believe and sympathize with just carl's poor experience with them. Poor customer service is plenty enough reason to avoid a business.
|
|
Bedrock of the Community
United States
12437 Posts |
I have had good luck with HJB online and their table service at a couple St Louis shows was excellent
|
|
Valued Member
United States
455 Posts |
I have ordered from HJB 5-6 times, have never been less then completely pleased with their service or merchandise.
|
|
Pillar of the Community
United States
1541 Posts |
I've ordered from HJB many times and have been happy with their service everytime. Their prices are a little high but other than that I've been happy.
|
|
Bedrock of the Community
United States
20753 Posts |
okie: Are you planning on giving the same publicity to all the other coin dealers and shops? As I mentioned that was my experience with the place you mentioned. Now to be fair, you should start a post about each of the other coin stores, coin shops, coin dealers in the World.
A few good deals here and there should have the same coverage. I'm not sure why one dealer should be given special attention here or on any coin forum.
Just my Opinion.
|
|
Pillar of the Community
United States
1840 Posts |
Quote:
I'm not sure why one dealer should be given special attention here or on any coin forum. Because they are a quality online source for coins. My limited experience with them has been favorable. I also can't think of many other world coin sites in the US that have similar variety, fair grading and pictures of most of their inventory. I'll cast my vote with HJB in this case. |
|
Pillar of the Community
United States
1083 Posts |
Looks like you are in the minority here Carl. You started this whole discussion with negative publicity about Berk in another post. I just wanted to see if others felt the same. When I started the post I had no idea whether the responses would be good or bad. Furthermore, it is important to all of us as collectors to share our experience with other dealers both good and bad. We help each other that way. I have recommended Berk in the past to new collectors. After your post on Going To Chicago I started wondering if I gave bad advice. I am sure you aren't trying to limit the subjects that I post about. Just like you, within the moderator's guidelines, I can post about any numasmatic subject that is of interest to me.
Edited by okie-colin
04/14/2009 4:27 pm
|
|
Bedrock of the Community
United States
14454 Posts |
I have purchased from HJB many times and have always been pleased with each purchase. If a coin is cleaned I know it before I purchase because it seems he has better eyes than I have because a few coins I have bought was labeled lightly cleaned and it was so lightly I couldn't tell even with a microscope. I have talked with them on the phone as well as through emails and have always had a pleasant experience with them even gotten all my questions answered that I have asked in a pleasant manner so as I said I have purchased from them and will do so in the future
|
|
Pillar of the Community
United States
3233 Posts |
Gotta link to Carl's original thread?
|
|
Moderator
United States
187556 Posts |
|
| |
Replies: 17 / Views: 2,289 |
Posted 04/12/2009 11:14 am
