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 Replies: 32 / Views: 3,832 |
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Pillar of the Community
United States
1817 Posts |
Bought this last Wednesday on e-Bay: http://www.ebay.com/itm/22081150564...t_1063wt_689It's a nice MS61/62 BN coin that fits in with the AU/BU set I am building. All brown coins. Seller sends a mailer the next day, I get it today with an invoice but NO coin inside. Does not look to have been tampered with or damaged by the USPS sorting equipment. The red flags on this sale are: doesn't look as if a cardboard mailer was ever put inside, the weight on the Pitney Bowes label is 0.1 oz. The 1874 IHC I also received today properly packaged weighed 0.3 oz. Even if the seller put the coin in its 2x2 inside an envelope, it would've weighed more than 0.1 oz. The other thing that could've caused it to be expertly rifled is the seller put their entire dba name on the label, which is tantamount to open me, I've got something of value inside! Has this happened to anyone else? Had I known the darn thing was empty, I would've never signed for it. I am hoping that it was just an oversight, but I am resigned to the fact that I've probably lost my $225. Even though I've opened a case with e-Bay, they'll probably adjudicate towards the seller, since the 'article' was received. Guess I won't be buying the 1876 IHC I had my eye on from them, given the extremely minimal care the dealer gave towards the packaging and protection of the coin. The most disappointing thing in this whole process is having to fill a hole you thought was filled. |
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Pillar of the Community
United States
1213 Posts |
That sucks big time. That was a nice looking IHC. |
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Pillar of the Community
United States
1659 Posts |
Did you contact the seller and explain the situation? If so, what was their response?
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Pillar of the Community
United States
5822 Posts |
I hope you can resolve this matter, maybe a over sight of the seller forgetting to put the coin inside the envelope.
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Pillar of the Community
United States
968 Posts |
It can be really easy to pack up the mailer and forget the item, especially if he sells a lot of items. A scammer doing something like that wouldn't last very long on ebay today, so don't freak out just yet, you will at least get your money back or more likely get the coin you wanted. |
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Pillar of the Community
United States
8904 Posts |
Quote:
maybe a over sight of the seller forgetting to put the coin inside the envelope.  Definitely contact the seller and let him/her know what you received. Most sellers are very honest and will work hard to get your rightful coin to you. Good luck! I REALLY hope this turns out great for you!  |
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Valued Member
United States
297 Posts |
For $220 plus $5 shipping the seller should have sent it in a flat rate box for $4.95. At work we sell lots of stuff on ebay and have only once had a package destroyed by USPS and arrived empty. We have also had scam artists claim they got an empty package or not as described which I say piss on them. Not siding with you or the seller and not knowing either of you but the seller should have spent the extra dollar and packaged a high dollar item better. In defense of the seller ebay charges minumum 10% and Paypal charges minimum 4% so they may understate the shipping weight to save any way the can. |
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Pillar of the Community
 United States
1817 Posts |
cd_god: Agreed, and I believe to shop successfully on e-Bay or through Internet portals a certain amount of trust needs to be given by both the seller and buyer, particularly if they are unknown to each other. Feedback on buyers or sellers on e-Bay means absolutely nothing now.
I contacted the seller and explained the situation to them. Their response, "I'll check." I can only assume that they think I'm scamming them? Which is why I'm thinking this will end up in the loss column. I'll admit the PayPal protection has gotten me lazy. Back in the day, I would insist that any coin over $100 be sent to me fully insured of which I would pay for. Guess I'll have start insisting on that or no sale. Learned my lesson.
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Pillar of the Community
United States
2596 Posts |
Thats too bad Bizybackson sorry to hear that. I sold on ebay a few years ago and only 1 person out of over 600 transactions said that they didnt got the item. They said that the envelope looked cut. It was for an 1889P morgan so no big loss and I just sent them another one. The best thing you can do is let the seller know what happened I guess. |
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Moderator
 United States
16677 Posts |
For what it's worth, I am putting a F-VF set of Indians together and have bought from snl.
Received the coin, and just as described. Good seller. I would contact him. AU/BU set huh? WOW. How far are you? I have about 30 completed.
swcoin.ecrater.com
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Rest in Peace
United States
5375 Posts |
It may be considered 'wrong', but if you're out money and he's scam-ish, you can get your money back if you fight dirty.
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Pillar of the Community
United States
1817 Posts |
ShadowCreator: Yep, but how would I sleep at night? I believe an honest mistake was probably made, and the dealer seems to be a honest seller. How they get away with such basic packaging101 and remain a reputable mail order dealer is another story. Bad karma for me to play dirty. I am of a mindset that we all win some, lose some along the way. vermontensium: I have about 37 different dates, finished the 1879-1909 run except for the two types of '86 and the '08S & '09S. Missing the '59, the pointed bust '60 & '64 CuNis. Now working on the difficult 1866-78 run, with three, the '74 I just received today along with a '68 & '78. Not sure how I'll pay for a properly graded and authenticated '77, but I'll worry about that when I get there! True brown MS coins are scarce as most of them have been recolored for a red or a red-brown apparance. I'm sure I'll find another '75 similar in apparance similarly priced & soon.  |
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Pillar of the Community
United States
1817 Posts |
Here are the messages between the dealer and myself. That relationship went south quickly, not surprising that s/he became defensive due to the high cost of the original purchase... Dear snl_coins, Hi I received your package without the coin inside. It was not rifled with in any way, nor had the mailer had any holes. So I guess I am out my $224.98 and no coin. Can you check and see if you maybe sent the wrong coin to another bidder? I only received the mailer with the invoice. If the mailer been tampered with, I wouldn't have signed for it. Very disappointing; I won't buy from you again. - z******a Dear z******a, I package everything very carefully and double check each order to make sure the correct coin is shipped. I put coin in a safe-t-mailer cardboard holder, single coins (1 coin), I put in a small safe-t-mailer. If the package hasn't been tampered with then the coin is in the the bubble mailer because I don't have the coin. I'll keep looking more - snl_coins Dear snl_coins, I am sure that you do this routinely as a reputable dealer of rare coins. I am not questioning your integrity. I am convinced that a honest mistake was made. May I share with you some suggestions for the future? If you had indeed put the folded over cardboard mailer along with the coin inside it, the Pitney Bowes label would've weighed more than 0.1 ounces. I got the exact same sized package with a nearly identical coin (e-Bay # 280749101703), an 1874 IHC, packed in exactly the way you have described and it weighed in at 0.3 ounces. Also the Pitney Bowes label was pasted in the back covering the gummed flap. For a $50 coin & up, I would've put tape around the opening. To disclose your full DBA name is asking for that package to be rifled enroute by someone with a sharp eye. "S&L, LLC" is sufficient. Forgive me if this sounds like I am giving you unsolicited business advice, but rather some common sense rules about gaining and keeping customers. Kind regards, - z******a Now we wait for e-Bay's resolution. As it is now more of a case he said vs. she said, I am not hopeful of the outcome. I am out significant money and no coin, unless the dealer finds the small safe-t mailer in his establishment or it is returned to him by another customer he inadvertently sent it to. |
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Pillar of the Community
United States
716 Posts |
too bad about the missing coin. I hope you get it resolved. IHC are my favorite. I am also building a Au-Bu set, all in brown. So far I only have 15 coins and none of the key dates yet. I have not purchased from this dealer but I do like his coins. Most of my purchases have been on ebay from primarily 2 sellers and so far no problems (keeping my fingers crossed). |
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Pillar of the Community
United States
968 Posts |
Hmmm, I might have waited for one more back and forth before sending that last message. That will put him on the defensive now and I suspect the only way you will get this sorted out is by going through ebay. If the weight of the package was on the label then you have good evidence that the coin was never put in the package and ebay will likely side with you. ebay is biased towards the buyer anyway, which is good for you. |
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Pillar of the Community
United States
1817 Posts |
He responded to e-Bay resolution program after he sent his last message, so I sort of figured he was on the defensive from the get-go. At the very least offer up an apology for the situation even though you are perfectly convinced that you are not at fault, and doing so would not imply guilt, at least in my book, but form of customer empathy. I guess he doesn't want my money, so I'll go elsewhere and buy my coins. Won't be leaving any kind of feedback, it's meaningless anyway.
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Replies: 32 / Views: 3,832 |
Posted 10/25/2011 10:30 pm
