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Coin Counting Machines Counting Errors

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HalfCrazy's Avatar
United States
271 Posts
 Posted 11/29/2009  11:25 pm  Show Profile   Bookmark this reply Add HalfCrazy to your friends list Get a Link to this Reply
I roll hunt thru halves. If I get the halves loose I will stack them in $10 worth in a flat Fed box that I save and confirm my count. I now will verbally tell the teller what I have counted in the bag. When I get Fed boxes I will still stack $10 worth at a time but will count how many I take out. Where I go to get them counted the coin counter will "bag" $500 and will stop, then the bag will have to be changed. I think the loose some coin when the bag is changed is my guess. I was shorted roughly $20 on my halves last week.
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ratman4762's Avatar
United States
2520 Posts
 Posted 11/30/2009  12:02 am  Show Profile   Bookmark this reply Add ratman4762 to your friends list Get a Link to this Reply

Quote:
If I get the halves loose I will stack them in $10 worth in a flat Fed box that I save and confirm my count. I now will verbally tell the teller what I have counted in the bag. When I get Fed boxes I will still stack $10 worth at a time but will count how many I take out.
If you're going through the trouble of counting and stacking $10.00 at a time...you might as well roll the suckers and bypass the machine and eliminate potential loss due to the machine miscounting them. It really doesn't take but a few seconds to slide them in a wrapper and fold the ends. I know that banks with a coin counter don't usually take rolled change....but many other banks do!
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Morgans Dad's Avatar
United States
5611 Posts
 Posted 11/30/2009  01:23 am  Show Profile   Bookmark this reply Add Morgans Dad to your friends list Get a Link to this Reply
I believe you have to "know"what you are dumping into those machines to "know"if it is shorting you or not!

I just the other day counted out, all quarters, $148.00, some loose change, placed them in the coin counter and it came up with a grand total of 139.50. The difference being $8.50, and I know it was that amount because I counted the change, also the machine does not only not work well when mixing change, ie nickels, dimes, cents, it just does not count ALL the coins placed in the machine in the customers favor or even close.

My thought was to ask for 5-quarter rolls, ask a manager to oversee the machine counting the rolls I just bought and let them see, however I at this point believe the banks and the powers to be are very aware of this problem, and being they are on the plus side of the error, nothing is done to remedy this "customer" problem.I would suggest that anyone who is shorted see the manager, and you will be told to right your name and address down and when the vendor counts the days coins, and there is a surplus, you will be notified, this all takes about 5-10 business days for those results to come in, I am told.
Call the main corporate office and the times I did from this problem( not the 1st time this has happened to me) and you will get results, very much sooner than you would think.....good luck..

Like stated above the banks will not take the rolls, if you take the time and effort to roll the coins, But I do think if you go to your bank, roll the coins and place your account number on the rolls, the bank will take them, I think....

I am not sure I am comfortable placing my account #'s on anything other's will see and receive if they ask for rolls after I leave the bank, my answer, I do not have the definitive cure all answer for this problem, I just know it is occurring everywhere and we are all losing money to the machines......
Valued Member
United States
77 Posts
 Posted 12/04/2009  6:50 pm  Show Profile   Bookmark this reply Add Breed59 to your friends list Get a Link to this Reply
found a 72 dime while searching nickels today it was a roll from brinks.
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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 12/06/2009  11:45 am  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
As a former bank teller who worked on such machines, dimes going into pennies is quite a common occurance. When the machines get dirty, it happens alot. The other thing that can go wrong are dollar coins in the half bag. Any coin that is smaller than the denomonation before it has the potential for giving you a loss, and any that is smaller than the denomonation after it can give you a gain. Nickels tend to end up in quarter bags in dirty machines, and quarters in the dollar bags.
I've both made money and lost money running my coins through machines, though even when I lose money it is gennerally such a small amount that it is offset by the reject coins I find that people have left in the reject bin (two or three times over 30 dollars!).
-XoG
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cmdrstp's Avatar
United States
113 Posts
 Posted 12/07/2009  01:37 am  Show Profile   Bookmark this reply Add cmdrstp to your friends list Get a Link to this Reply
This subject makes me wonder if I'm getting ripped off filling my gas tank too?! lol.
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RFB's Avatar
United States
532 Posts
 Posted 12/07/2009  01:51 am  Show Profile   Bookmark this reply Add RFB to your friends list Get a Link to this Reply
No, Dept of weights and measures regulates all scales and pumps used for commerce.

The variance for calibration on such items as fuel pumps is rather strict.

Grocery scales, cab meters, and so on are all regulated with surprise inspections as well as annual certifications for accuracy.

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luckyrollers's Avatar
United States
447 Posts
 Posted 12/15/2009  11:46 am  Show Profile   Bookmark this reply Add luckyrollers to your friends list Get a Link to this Reply
Yes, there are some problems with the machines. I use to work for Commerse Bank but now known as TD bank. They have a coin counting machine that I use every so often but a few times I used it I noticed that the amount was less of what I put in. When I opened the machine up there was a huge amount of pennies stuck inside. So ask to check the inside of the machine every time you put coins in the counter at a bank!
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