And now its time for another chapter in the Prime-Time Top 10 Series...
[Trumpet Fanfare]
Earle 42 once again dials the (imprinted on his fingertips) number of 1 800 USA MINT and says "zero"
Yet another rep (wow - they have a lot of people there) named Shelly answers the phone and...
well you get the idea.
However, as a new twist to the plot - Shelly asks when Earle42 FAXed his screenshot for proof that he had completed an order.
Earle42: I was not informed that I could/should when I told Lori, Judy, Tiara, Kelly, Steve, Yolanda, Patty, Whitney, and Maggie that I had a screeshot proving it.
Shelly: Really? I'm surprised no one told you to do this!
(Oh no thinks Earle - maybe it HAS been a runaround!)
After receiving the FAX number, Earle emails the FAXs to his wife at work to send hem out.
He again asks if he can speak with someone who has the authority to just cancel a late order and re-install his order. Maggie (Earle42 knows of her!) is asked, by Shelly and being on hold for only a few seconds, Maggies reply, through Shelly, is that this cannot be done since Maggie said she already is aware of my case and they are looking into it. I will be contacted when the case is solved.
Earle42 tells Shely he is aware - online - of people sayiing they were told they ordered too late and will not get their set/s. He expresses concern that by the time his case is solved, that all the sets may have been shipped.
Earle42: Is there any way I can talk to someone who at least knows if there is a number of sets still not designated to be shipped so they can honor my order?
Shely: I will send an email to Maggie and ask her to check on this.
Earle42: Will she email me the answer?
Shelly: No, company policy forbids outgoing mails from her office to customers.
Earle42: Can she call me?
Shelly: Yes, I will include this in the mail.
Earle42: Shelly, I appreciate your time. You have a great day now.
Shelly: You to... cue typical thank you message from the mint.
Earle42 now, at least, is a little more optimistic b/c Maggie knew of his case and they also have added a FAX machine to their office so we can better communicate!
OK, OK, that last part is an assumption. But did Lori, Judy, Tiara, Kelly, Steve, Yolanda, Patty, Whitney, and Maggie all forget they had one there?

Seriously - with as many people as I have talked to, and the chaos ensuing from this sale, I am surprised things can be kept straight there at all! They have all been nice to talk to.

And I suspect no one else thought of the FAX b/c they thought the computer records were enough.
Yes fans, tune in next week when we hear a new rep say, "You what? FAXed the screenshot? I didn't know we had a .... Saaaaay - So
THAT's what that funny looking print on that rough Kleenex was!"