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Replies: 17 / Views: 3,999 |
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Pillar of the Community
Australia
539 Posts |
what would you do if you sent a coin to be graded and it was. but when they packed it they damaged the rim badly but they still packed it and sent it to you. so you now have a coin that is in a slab recorded at ms xx but it should be 3-4 grades lower if graded at all. you receive it and contact them with pics of it and they ask you to send it to them to look at it closer. now they have pics of it before the damage when they graded it and the damage is very obvious in the pics you emailed them. so what do you do? do you send it to them knowing that it is the only proof of what they did? or keep it knowing that it is worth more in your hands if people got wind of what has happened? note that this all theoretical
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Valued Member
United States
315 Posts |
Blackmail! Tell them "gee I hope santa drops off a monster box of gold eagles..."
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Moderator
 United States
16677 Posts |
I've had it happen. Wasn't a terribly expensive coin and the new speck of red copper coming through a total BN Lincoln Cent. It was tiny. They must have dropped it. Never said a thing. If it were bigger or more expensive coin..oh yeah! This was years ago, ANACS.
swcoin.ecrater.com
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Pillar of the Community
United States
1590 Posts |
Well, I can say the best way to help in the future.
Take the pics and print them out. Then put them in a sealed envelope and take them to the Post Office and request them to manually date it and mail it to you.
Once at home you leave it UNOPENED. The only time it should be opened is in a Courtroom in front of a Judge.
This also allows you to send it back without giving them all the evidence.
Good Luck
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Pillar of the Community
 Australia
539 Posts |
no am talking about an obvious rim knock that would probably see the coin body bagged if re-submitted in this condition on a coin that is 2nd highest in population. in a un tampered slab that has a grade so obviously not assignable to this coin theoretically speaking
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Bedrock of the Community
13014 Posts |
Coins arent body bagged anymore but thats super specific for being theoretical. Pictures would help of the coin in question
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Pillar of the Community
 Australia
539 Posts |
lol sorry marked as upgradeable unc details
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Bedrock of the Community
13014 Posts |
Correct me if I'm wrong but I believe youre saying its in a graded MS slab but believe it should be in a details one?
I believe PCGS has cameras on their grading floor and I would assume NGC would have the same. If they dropped it and caused the hit it should be on film somewhere if you used either of them.
I havent had that happen before I did get one back from PCGS with a small crack in the slab one time though. After I talked to them I sent it back in and they replaced it for free pretty quickly and sent it back.
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Pillar of the Community
 Australia
539 Posts |
yes, not the slab if the coin is damaged
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Moderator
 Australia
16808 Posts |
I doubt very much that if a TPG were to damage a coin submitted to them, they would try to cover it up by assigning the coin a grade that was clearly no longer appropriate. If a crooked TPG were to damage a coin and wished to cover it up, they would return your coin with a correct "details" grade. If challenged by you, the sender, with evidence that the damage was not present before you sent it, they would simply say that the damage must have happened in the original transit from you to them. You, after all, would have no actual evidence that this was not in fact the case. All you could know for sure is that, at some time between you sending the coin and you getting it back, that the coin had been damaged. But in all likelihood, if a TPG did damage a coin severely while in their care, they would most probably fess up to the owner straight away, claim it on their insurance and pay the owner out. A cover-up simply isn't worth the risk; if somebody "in the know" within the company turned whistleblower to the numismatic press that those sort of shenanigans were going on, their reputation would be ruined.
Don't say "infinitely" when you mean "very"; otherwise, you'll have no word left when you want to talk about something really infinite. - C. S. Lewis
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Pillar of the Community
 Australia
539 Posts |
my theoretical is what if you can prove that the coin was graded then damaged by them whilst encapsulating it, how would you handle it? would you send them the coin to "investigate further" or hold it as evidence in case they don't play ball nicely?
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Pillar of the Community
United States
9792 Posts |
 with SAP right on the money. Quote: how would you handle it? would you send them the coin to "investigate further" or hold it as evidence in case they don't play ball nicely? Contact them, photograph the coin, send it to them if they asked. I assume we are talking about a top tier TPG? PCGS, NGC, ANACS? I'd have no issue letting them see the coin after I got it back damaged. They are bonded and insured just like if a top lawn service damages something in your yard, etc.
"Buy the Book Before You Buy the Coin" - Aaron R. Feldman - "And read it" - Me 2013! ANA Life Member #3288 in good standing since 1981, ANS, Early American Coppers Member (EAC), Colonial Coin Collectors Club member (C4), Conder Token Collector Club member (CTCC), Civil War Token Society (CWTS) member, Liberty Seated Collectors Club (LSCC) & Numismatic Bibliomania Society member (NBS), USMex, Member in good standing, 2˘ variety collector. See my want page: http://goccf.com/t/140440
Edited by westcoin 10/09/2013 07:09 am
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Bedrock of the Community
United States
17884 Posts |
Quote: would you send them the coin to "investigate further" or hold it as evidence in case they don't play ball nicely? Well if you don't send it they really can't confirm the damage or investigate so I wouldn't blame them for no settlement.
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Valued Member
United States
373 Posts |
Would this situation be covered under the TPG grade guarantee? My understanding is that if the coin in the holder doesn't meet the grade on the holder, they will refund the difference in value between the grades. Of course, you have to send it in for that to happen.
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Bedrock of the Community
Australia
21786 Posts |
In practice, I think that a coin that comes back damaged would only happen extremely rarely. There is a much greater risk that it would get lost in shipping, either way, and that risk is only small. Sometimes you may get a little worried because it has taken much too long to return.
Much greater the risk is that the coin comes back with lower grading than you anticipated. All sorts of arguments can arise from this, including the suggestion that the coin may have been accidentally swapped.
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Bedrock of the Community
13014 Posts |
If they had video of themselves damaging it I cant imagine they wouldnt just outright buy it. It doesn't make sense to risk multimillion dollar businesses over a single coin. For the question of damage during encapsulation, I dont see how those plastic/rubbery prongs they use in the holder could damage a coin. MAYBE a Half Dime, but anything else the coin metal is just simply much stronger than it
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Replies: 17 / Views: 3,999 |