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Feedback Question - What Would You Do?

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Paul Bulgerin's Avatar
United States
3098 Posts
 Posted 09/20/2014  2:07 pm Show Profile   Bookmark this topic Add Paul Bulgerin to your friends list Get a Link to this Message Number of Subscribers
This isn't a big deal, but I want to ask the opinion of others about it.

I bought a U.S. Large Cent on ebay and paid $2.32 shipping. The coin came in plain envelope with 70 cents postage. The coin was actually loose and rolling around in the envelope along with a piece of notebook paper that said, "He paid $2.32. Cheapest way 1st class mail".

I'm a patient guy, but I do get upset when I pay a lot more for shipping than the seller spends. I'm thinking of leaving four stars for shipping in my feedback along with a comment.

It that being petty? Should I just not leave feedback for shipping? What would you do?
Paul Bulgerin
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fioti's Avatar
United States
4212 Posts
 Posted 09/20/2014  2:49 pm  Show Profile   Bookmark this reply Add fioti to your friends list Get a Link to this Reply
I'd say slam 'em. That is not the cheapest way to do it right poor packaging & an attitude. Letum know.
Edited by fioti
09/20/2014 2:51 pm
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llewellin's Avatar
United States
1005 Posts
 Posted 09/20/2014  2:56 pm  Show Profile   Bookmark this reply Add llewellin to your friends list Get a Link to this Reply
In my opinion, there is nothing wrong with leaving honest feedback (feedback is useless without honesty). It seems like the seller could have spent a little more time and effort to ensure your coin was shipped safely. Shipping a coin loose inside of an envelope as you describe exposes the coin to possible damage and in my opinion is unacceptable. Even stapling the coin inside of the included paper would be better than nothing.

If I were you, I would deduct stars where appropriate, for sure, and leave a comment to explain why, so the seller might improve for future transactions.
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SsuperDdave's Avatar
United States
23522 Posts
 Posted 09/20/2014  3:18 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list Get a Link to this Reply
I don't know if the money is worth arguing but "shipped loose in an envelope" sure is.
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United Kingdom
1351 Posts
 Posted 09/20/2014  3:26 pm  Show Profile   Bookmark this reply Add peter1234 to your friends list Get a Link to this Reply
Ok loose in an envelope is not good.
But if the postage is stated when you made your bid you are being petty.
Don't forget to get the coin to you it takes time and fuel to get it to you.
If you don't like the postage don't bid.
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jdmern's Avatar
United States
1949 Posts
 Posted 09/20/2014  4:07 pm  Show Profile   Bookmark this reply Add jdmern to your friends list Get a Link to this Reply
I could not even begin to number the times I've received coins loose in an envelope, taped directly onto paper, and anything else you can imagine... As long as the coins aren't damaged (even if it is by some miracle) I wouldn't worry too much...
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Buddy's Avatar
United States
7075 Posts
 Posted 09/20/2014  7:40 pm  Show Profile   Bookmark this reply Add Buddy to your friends list Get a Link to this Reply
I agree with SsuperDdave. Just state that the coin was shipped loose in the envelope. It is a clear, simple statement about the shipping.

The thing that I find curious is that the coin came with the note that had the shipping instructions, as though the dealer does not actually package and ship the ooins. S/he may not be aware of how badly the coin was treated. Then again, maybe s/he doesn't care.

Anyway, I think you should let buyers know that their purchases will not be properly packaged.
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specksynder's Avatar
United States
1080 Posts
 Posted 09/21/2014  01:50 am  Show Profile   Bookmark this reply Add specksynder to your friends list Get a Link to this Reply
no more than 3 stars. that's not reasonable charges and packing was substandard. 70 cents postage, 5 cents envelope. even gas to drive to the post office is less than a buck. not cool.
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edweather's Avatar
United States
7375 Posts
 Posted 09/21/2014  02:58 am  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
If you paid 2.32 shipping, I would expect a tracking number. Plus, poor packaging has to be identified.
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westcoin's Avatar
United States
9792 Posts
 Posted 09/21/2014  05:42 am  Show Profile   Bookmark this reply Add westcoin to your friends list Get a Link to this Reply
Last time I got a loose coin in an envelope, I should have just returned it, it was from a dealer, a Capped Bust Half for around $40.00 the coin was dented, I'm betting either already was that way or the USPS did a number with the sorting machine. I complained, and was blacklisted as I recall. The auction was no returns. I should have pressed the issue, but I ended up keeping the coin. Wish I could go back now and fight the return with ebay and Paypal like I should have done originally.

I say either return it, if the coin was over $20.00 or just give them neutral/negative feedback with an explanation.
"Buy the Book Before You Buy the Coin" - Aaron R. Feldman - "And read it" - Me 2013!
ANA Life Member #3288 in good standing since 1981, ANS, Early American Coppers Member (EAC), Colonial Coin Collectors Club member (C4), Conder Token Collector Club member (CTCC), Civil War Token Society (CWTS) member, Liberty Seated Collectors Club (LSCC) & Numismatic Bibliomania Society member (NBS), USMex, Member in good standing, 2¢ variety collector.

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trout1105's Avatar
Australia
7096 Posts
 Posted 09/21/2014  06:08 am  Show Profile   Bookmark this reply Add trout1105 to your friends list Get a Link to this Reply

Quote:
Is that being petty?

I think so, As long as the coin you received was OK Just let it slide and don't leave any feedback at all.
Not as if we are talking about a 10k coin here
If you are not happy just don't use this seller again, Quite simple really
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dave700x's Avatar
United States
10625 Posts
 Posted 09/21/2014  09:09 am  Show Profile   Bookmark this reply Add dave700x to your friends list Get a Link to this Reply
I've received coins loose in a common envelope before and even had two Mercury dimes disappear before I received the envelope as it was not even sealed completely. Sellers that conduct business with this type of shipping should not be selling coins. They should be selling letters.

I would just ding his shipping and handling rating in this case.
Edited by dave700x
09/21/2014 09:17 am
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BStrauss3's Avatar
United States
4593 Posts
 Posted 09/21/2014  4:00 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
I think the seller needs to be clearly told that shipping lose in an envelope is unacceptable. But the shipping item is the price and you knew that ahead of time.

So I would give him neutral feedback, maybe 4 stars not 5 on the shipping and comment in the comments.

To ship coin unprotected in envelope unacceptable regardless of what I paid!
123456789.123456789.123456789.123456789.123456789.123456789.123456789.123456789.

And that fits in the 80 chars.
-----Burton
50+ year / Life / Emeritus ANA member (joined 12/1/1973)
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Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club
Owned by three cats and a wife of 40+ years (joined 1983)

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westcoin's Avatar
United States
9792 Posts
 Posted 09/23/2014  12:49 am  Show Profile   Bookmark this reply Add westcoin to your friends list Get a Link to this Reply

Quote:
Sellers that conduct business with this type of shipping should not be selling coins. They should be selling letters.


Yep the letter "F" for FAIL!
"Buy the Book Before You Buy the Coin" - Aaron R. Feldman - "And read it" - Me 2013!
ANA Life Member #3288 in good standing since 1981, ANS, Early American Coppers Member (EAC), Colonial Coin Collectors Club member (C4), Conder Token Collector Club member (CTCC), Civil War Token Society (CWTS) member, Liberty Seated Collectors Club (LSCC) & Numismatic Bibliomania Society member (NBS), USMex, Member in good standing, 2¢ variety collector.

See my want page: http://goccf.com/t/140440
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Paul Bulgerin's Avatar
United States
3098 Posts
 Posted 09/23/2014  7:45 pm  Show Profile   Bookmark this reply Add Paul Bulgerin to your friends list Get a Link to this Reply
I've decided that when I leave feedback I'll skip the shipping category. I am going to write the seller about better ways to package his coins and the dangers of shipping a bigger coin like he did.

Thanks for all the responses.
Paul Bulgerin
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pocket change 50's Avatar
Canada
1751 Posts
 Posted 09/23/2014  8:08 pm  Show Profile   Bookmark this reply Add pocket change 50 to your friends list Get a Link to this Reply
Paul I think your plan is good. When I get a coin with bad packaging, I send a private message to the seller, outlining the problem, and how to better pack coins for shipping. Most times I'm greeted with a positive response. Remember sellers pays 13% commission in PP & ebay fees. I agree a loose coin is not a good practice. If the coin wasn't harmed, why harm the persons business, educate them instead. I also agree you saw the shipping fee up front. In Canada it costs .85 - $1.00 to send an envelop. It depends if you buy a single stamp or a booklet. Plus there's no tracking either.
I get amazed at US sellers charging $8-$10 to ship a 1 Oz bullion coin. When 3 Oz can be sent for $2 for first class international. Now I feel that's high shipping, and I take that into consideration when placing a bid.
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