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Replies: 35 / Views: 5,570 |
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Pillar of the Community
United States
7375 Posts |
 ....and hopefully you paid with a credit card so you can dispute it that way also.
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Pillar of the Community
United States
3234 Posts |
Something's fishy here. I seriously doubt that ANACS knowingly put the wrong coin in that slab. I know people at ANACS and I know they are very dedicated and very serious when it comes to grading and serving customers.
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Pillar of the Community
United States
7630 Posts |
Before returning the coin, be sure to clearly photograph both sides of the coin AND all six sides of the slab. Retain a copy of the auction listing, a copy of the auction company's TOS and a copy of the auction company's packing slip. Cover all bases when shipping back the coin. Registered mail, insured, return receipt requested.
Include in your package a letter to the company of why you are returning the coin. Be diplomatic, but firm.
Good luck and please keep us posted.
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Bedrock of the Community
United States
17884 Posts |
There are several questions that need to be answered. Was this a recent ANACS slab (yellow label) or an earlier one? What were the terms of sale on the auction? Was this ebay, or one of the major auction houses? How recent was "recently purchased"? ANACS has gone through several owners and the current one does not guarantee the coins slabbed by the previous owners. So if it is a recent yellow label slab ANACS will compensate you, if not they might not. Also labeling a 1909 S as an SVDB could be considered a "mechanical error" in which case the TPG's only obligation is to reholder the coin. Terms of sale can be quite important. Read the terms from all of the major houses and you will find a clause in there that states that coins slabbed by a TPG are not returnable FOR ANY REASON. In other words if you have a problem, take it up with the TPG it's not our problem. How recent is because most auction houses only allow you a brief time window to make a claim of a problem. Once that window passes the only claim you can press is for reasons of authenticity. An 09 S slabbed as an SVDB is not a case of authenticity as long as the 09 S is real. Quote: Return the slab REGISTERED MAIL to the auctioneer and let him deal with 1) the original consignor or 2) ANACS. Not without approval from the auctioneer. Without it it can be viewed as sending unsolicited merchandise through the mail and you have just made a gift of the coin to the auctioneer. he is under no obligation to pay for it or return it.
Edited by Conder101 11/12/2014 12:06 pm
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Pillar of the Community
United States
8518 Posts |
Can we see pics of the coin please ?
Oregon coin geek.....*** GO BEAVS ! ! ! ***
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Pillar of the Community
United States
4337 Posts |
  ANACS not returning messages? Leaving messages for whom at ANACS? You call, someone picks up. So I do not understand that portion of it.
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Pillar of the Community
United States
3540 Posts |
"Terms of sale can be quite important. Read the terms from all of the major houses and you will find a clause in there that states that coins slabbed by a TPG are not returnable FOR ANY REASON. In other words if you have a problem, take it up with the TPG it's not our problem." NOT if the slab has been tampered with. It IS the auction/auctioneer's problem to deal with, NOT the grading service. Just because terms of sale/transfer are stated, does NOT mean this is legal. Yes, they will always refer to this, but, in this case, the item is NOT what was purchased.
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Pillar of the Community
United States
7630 Posts |
If the Buyer paid for an advertised and well described SVDB but only got an 09-S the auction house is in error no matter what their TOS says about TPG coins. ANY reputable auction house would immediately resolve THEIR ERROR to the customer's satisfaction. The TOS regarding returning of TPG coins is in place to prevent vest pocket dealers from buying coins before major shows, offering them for sale during the show and then returning them following the show when they don't sell.
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Bedrock of the Community
Canada
10743 Posts |
Would really like to see pics of the slab and coin please!
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Pillar of the Community
United States
7630 Posts |
OP --- You are not going to get more help or suggestions from me until you post clear pictures of the coin and slab. Telling us something without pictures ain't cutting it anymore.
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Pillar of the Community
United States
4692 Posts |
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Pillar of the Community
United States
3755 Posts |
I will repeat what I said, and what Western said. I would like to see pics. Not to be a donkey, but I am not buying one bit of this.
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Pillar of the Community
United States
3234 Posts |
Agreed. We don't have the entire picture here.
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Bedrock of the Community
United States
17884 Posts |
Quote: NOT if the slab has been tampered with. It IS the auction/auctioneer's problem to deal with, NOT the grading service. But then you have to prove that YOU are not the one that did the tampering. If the pictures in the sale are good and it can be shown the coin currently in the slab is the same one in the sale then great, but the OP seemed to imply the sale pictures were not good so proving it is the same coin could be difficult. Quote: ANY reputable auction house would immediately resolve THEIR ERROR to the customer's satisfaction. It is very unlikely that a major house would not be quick to resolve the problem, IF it is brought to their attention in a very timely manner. Their reputation is too important to them and the marketplace.
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Pillar of the Community
United States
4337 Posts |
Can we have the moderators just delete this entire thread if the OP will not provide a visual for us? What's the point here? Op has gone silent, we're now debating something that while it has merit in its talking points, was bought about under what I am just about ready to declare false pretenses. We can start another thread on TPGs and who the onus ultimately leans on in scenarios where the cuffs don't match the collar.
Thanks
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Replies: 35 / Views: 5,570 |