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Are Reasonable Pictures To Much To Ask For

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Pillar of the Community

Canada
1222 Posts
 Posted 08/16/2017  1:00 pm Show Profile   Bookmark this topic Add Hounddog Bill to your friends list Get a Link to this Message Number of Subscribers
I realize the main principals in this company are really nice guys and all but it's been over a year since they responded to inquiries of their pathetic pictures.
I have a 27" screen and they have listings that I can't even tell the year let alone pick out a variety.
They do have the zoom working now on their listing however now instead of a small crappy picture you get a larger crappy picture.
Below are a couple of pictures from one of their listings can anyone tell what it is or if it's a desired variety or just a common coin.
They have an enormous amount of coins listed and over 12,000 feedback so I don't argue about their success, yet I'm bewildered.
Am I alone in expecting a decent photo of what I'm thinking of buying, there's no excuse for them to not have proper photo's after all the years selling.
You can buy a camera for a couple hundred dollars that will do a great job even with no knowledge of photography.
They will supply more or better pictures if asked I just don't understand why they don't place these pictures in the listing in the first place.
I'm probably alone on this because they're nice guys and have lot's of friends but to me there's no excuse.
Sorry about ranting on about this but it's a pet peeve.

Cheers, Bill


Are-Reasonable-Pictures-To-Much-To-Ask-For
Are-Reasonable-Pictures-To-Much-To-Ask-For
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moxking's Avatar
United States
17900 Posts
 Posted 08/16/2017  1:04 pm  Show Profile   Bookmark this reply Add moxking to your friends list Get a Link to this Reply
Might be a brown, non-functioning life preserver?
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Paulsz's Avatar
Canada
2187 Posts
 Posted 08/16/2017  1:24 pm  Show Profile   Bookmark this reply Add Paulsz to your friends list Get a Link to this Reply
I feel the frustration in the bad quality pics as well. Obviously for higher end coins, we could ask them directly for better pics. But for the average item, it's too big a hassle.

From what many on here have said, they are very nice guys. And I believe it. I have yet to deal with them though, mostly because of the pics. I can barely see the coin.
New Member
United States
29 Posts
 Posted 08/16/2017  1:51 pm  Show Profile   Bookmark this reply Add SilverCoinz to your friends list Get a Link to this Reply
If you dont like their pictures, dont buy from them. Seems like a pretty easy solution to me!
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biokemist6's Avatar
United States
12437 Posts
 Posted 08/16/2017  1:51 pm  Show Profile   Bookmark this reply Add biokemist6 to your friends list Get a Link to this Reply
They look like scanned images, not digital photographs. IMO, scans are horrible for coins because a scanner is designed for a 2-D object, not a 3-D object, and they cannot accurately reproduce toning coloration.
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Earle42's Avatar
United States
10034 Posts
 Posted 08/16/2017  2:27 pm  Show Profile   Bookmark this reply Add Earle42 to your friends list Get a Link to this Reply


Let them nicely know that you won't keep buying from them without better pics.

I know some people are cameraphobic.
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Valued Member
Australia
369 Posts
 Posted 08/16/2017  5:37 pm  Show Profile   Bookmark this reply Add airgem to your friends list Get a Link to this Reply
I agree it can be annoying, BUT. In the pre ebay days and older there were no pics at all, and I can understand the reactions to that nowadays. All this fear of being ripped off blah blah blah.
Taking pics of coins is not as easy for some people as it is for experienced traders. Understanding all the issues such as lighting, focusing, file size, compression, pixels etc etc etc are just too much for the novice or even people who can't be bothered. The cost also comes into it. I would bet that even every expert has taken a photo that hasn't turned out right.
Asking for better pics is an option. Hitting the back button is another. I myself would never buy something relying on a pic, and if in doubt I move on.
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Wade's Avatar
Canada
2781 Posts
 Posted 08/17/2017  5:37 pm  Show Profile   Bookmark this reply Add Wade to your friends list Get a Link to this Reply
I skip every one of their listings because of that exact reason.
New Member
Canada
8 Posts
 Posted 08/18/2017  1:31 pm  Show Profile   Bookmark this reply Add Dave Hunt to your friends list Get a Link to this Reply
Hello People,
Just wanted to weigh in on this topic..
A little history about B.C. Coin Mart and the issues at hand..
B.C. Coin mart was started out of necessity in 2000...
The need was simple... My wife developed MS in about 1999... I knew that I had to give up my work and do something from home to help support my family and more so to be home to care for my wife...
I was a collector of coins for many years and so I decided that I would try to sell online and see how things went...
Well, much to my surprise, things went extremely well..
My wife got involved in this with me.. She was able to do some of the mailing and take pictures with the scanner.. This gives her a great boost in the fact that she is able to contribute in some ways...
You will notice that some things are not exactly perfect when it comes to those pictures... I fully understand this and even agree with your frustration around this..
However, having said that, I would hope that some can understand that creating change with a person ( particularly a person with a disability) is not the easiest thing to accomplish (especially when it's your wife)... Therefore, I leave well enough alone...
I do understand and am slowly trying to introduce some better equipment to work with.. It is impossible for her to take pictures with a camera, so I need to find a simple scanner with better resolution to suit the needs of the valued customers.. I will then attempt to teach her how to get better pics from it..
I am aware of the issues, but have had to weigh out the benefits and deficits of implementing change.. Not an easy decision when it comes to keeping your Disabled wife happy or serving the customer that can't quite see the coin exactly how they need to see..
Until we can properly address this situation, I would encourage anyone wishing for better pics to ask for them.. We will do whatever we can to assist..
Please keep in mind that this was started as a way and means to care for my wife.. I need to keep that perspective in mind before I go criticizing her best attempts..
Numismatically Yours,
Dave Hunt
CEO B.C. Coin Mart
Valued Member
cspence's Avatar
Canada
75 Posts
 Posted 08/18/2017  2:36 pm  Show Profile   Bookmark this reply Add cspence to your friends list Get a Link to this Reply
Watch out online and at thrift stores for a copy stand.

A setup like this is super easy to use.

Place coin on base, click mouse to focus, click to capture, focus.

Are-Reasonable-Pictures-To-Much-To-Ask-For
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papeldog's Avatar
Canada
1923 Posts
 Posted 08/18/2017  4:13 pm  Show Profile   Bookmark this reply Add papeldog to your friends list Get a Link to this Reply
I use a scanner for my own use that works great for me. My camera skills are limited to point snap picture end result no good.
The scanner I use is a EPSON Perfection 4490 PHOTO with digital ICE technology I've had it for several years but if you play a bit with it I can blow up a single number or letter fairly big and clear but it also takes great photo's of a coins reverse and obverse with clarity as well. I don't even know if you can still get them but I'm sure they will have something that compares.
What cspence shows looks pretty simple with good pictures as well might even be easier than a scanner once it is set up good luck Dave and you and wife keep on e-baying
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Pacificoin's Avatar
Canada
5394 Posts
 Posted 08/18/2017  10:30 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list Get a Link to this Reply
Dave , you do what you have to do . It is a miracle with what you have gone through , your wife can help at any level.
Sure sometimes we all take lousy scans and pics. I am as guilty as anyone.
Your reputation and feedback on ebay is impecible and anyone who purchases something that they don't like can always return it to you, this I know.
Take Care and all the best ! See you at the Vancouver 2 day show in September. Jack Noble Paccoin
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loonielewy's Avatar
Canada
1777 Posts
 Posted 08/18/2017  11:14 pm  Show Profile   Bookmark this reply Add loonielewy to your friends list Get a Link to this Reply
Dave, you are the man! Your wife is lucky to have you. Your customers, of which I am one of, get great treatment, so we know your wife is getting even better. Kudo's to you. All the best to you and your family.
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New Member
Canada
8 Posts
 Posted 08/19/2017  01:25 am  Show Profile   Bookmark this reply Add Dave Hunt to your friends list Get a Link to this Reply
Hello People,
I would be very interested in a stand as shown by cpence.. I bought one of those microscopic ones at the ANA and have never been able to get the wife to use it (I am also guilty)
The one that you pictured there looks very straight forward,, All I would need is to set up a large enough area to have her work the pictures..
Please let me now if there is somewhere that I could purchase.
I will try pretty much anything that can assist my buyers.
Dave & Suzy Hunt
Moderator
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SPP-Ottawa's Avatar
Canada
10458 Posts
 Posted 08/19/2017  01:46 am  Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this reply Add SPP-Ottawa to your friends list Get a Link to this Reply
Hi Dave,

We have missed seeing you at the eastern coin shows... Roman Tam is keeping a pretty low profile these days, but if he is still working with Coin Mart, do give him my regards.

Roger

PS - I think I still owe you a breakfast!!
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SsuperDdave's Avatar
United States
23522 Posts
 Posted 08/19/2017  09:00 am  Show Profile   Bookmark this reply Add SsuperDdave to your friends list Get a Link to this Reply
Dave (a respectable name, indeed ), I've a self-interest in seeing if we can help make your lot better, as I have shifted my concentration to Canadian Large Cents and you've a number of them listed at all times. Being rather picky about what I purchase, though, I've been unable to patronize your business due to the lack of detail available in the imagery.

So one need not assign altruistic motives to this offer of help. Purely selfishness.

I use a setup similar to what cspence posted. The camera is vertically mounted looking straight down on the coin - the easiest way to keep camera and coin perfectly square, an important factor - and all camera operation save turning it on may in certain cases be operated by mouse and keyboard, leveraging remote control software available for many dSLR cameras. I personally use Canon equipment for a few reasons.

In my case, I use a Canon 1000D (Rebel XS) which may be had used for less than US$100 (I paid $84 for one of mine), and a Nikon El-Nikkor 75mm lens for the image which follows, that can be purchased for US$40 or less. It's a used film duplicating lens, formerly purposed for blowing up negatives into print-size projections. These lenses, by nature, are sharply-focused (pun intended) on a skillset completely in line with what we as coin photographers require from our images. This is what that $84 camera and $40 lens are capable of, presented here at half of the original size. Note, I used technique and not postprocessing to "fade" the background:

Are-Reasonable-Pictures-To-Much-To-Ask-For

Now, what may be a limiting factor in your case is that these duplicating lenses need to be manually adjusted for focus; I do not know what level of motor skill is present which may make this difficult. If this process is ruled out, then it will be necessary to use an autofocusing lens, which will increase cost but at no loss in quality.

The second factor, of course, is postprocessing. As you see, the image above has been aligned vertically and cropped closely, permitting the maximum amount of coin detail to be presented in the smallest possible space. In addition, it's been downsized in terms of both physical pixels and quality level to reduce filesize, to be appropriate for online posting. This process can, to varying extents, be scripted to greatly reduce the number of clicks (and technical skill) required to get from Point A to Point B, including archiving steps.

I've been teaching coin photography technique online between various fora for ten years and more, and will be more than happy to see what can be done for you in this unique case. As a Moderator, I usually prefer to engage in this process publicly to the benefit of my "employer," but understanding there are sensitive medical issues involved I would be more than happy in this case to move off-Forum for the specifics.

You are obviously a deserving and reputable seller - for me, the endorsement from Roger is all it takes to motivate my best efforts - and I believe we can help move your business to the next level while still engaging your spouse as fully as possible.
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