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 Replies: 10 / Views: 2,389 |
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Pillar of the Community
United States
7375 Posts |
Should I let them know that they might have overpaid? The coin was listed for $540 or BO. They offered $368, and I quickly countered with $510. A couple of hours later I noticed that they paid full price. Is this one on them, or should I contact the buyer? Ed
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Pillar of the Community
United Kingdom
1324 Posts |
This is what happened to me... I declined an offer (via the ebay messages) they bought the coin - then claimed non delivery and started a paypal charge back.... The two may be a coincidence - but reading their feedback it seems a large amount of their purchases "never arrive". |
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Pillar of the Community
Canada
3049 Posts |
At best this sounds like someone made an error (my guess is that they were making many offers and multiple listings)
My spidey senses are tingling after this though... I would check out their buying history...
I feel the right thing to do is contact the seller <edit - BUYER> and let them know of the error..
Edited by AgCoinAu
09/26/2016 1:29 pm
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Pillar of the Community
 United States
7375 Posts |
Their buying history is good, only 100 or so purchases, with 100% feedback, and no sales.
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Moderator
 United States
54283 Posts |
Quote:
I feel the right thing to do is contact the seller and let them know of the error.. It sounds to me like edweather is the seller. If "buyer" was meant, I agree. Contacting them about the fact that you were willing to take (and still would) $510 should go a long way towards good customer service. Show your financial support of the Coin Community Family (click here)See my topic on Mexican Numismatic Medals (click here) |
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Pillar of the Community
Canada
2781 Posts |
the buyer really wanted the coin and was afraid someone else might buy it while waiting for a reply on a second offer (check the time, did they buy it before you countered?). or they thought they were buying it and the counteroffer price and simply mis-navigated ebay's pages. either way, karma says contact them and settle the difference  |
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Rest in Peace
United States
7075 Posts |
 Since a couple of hours passed from the time you made a counter offer, the buyer might have gotten nervous that you had a better offer. The buyer has no way of knowing if you're actively watching the messages or if you went away for a couple of hours with no way to check messages. |
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Pillar of the Community
United States
7375 Posts |
Buyer made offer at 13:36, and I countered at 14:11, then buyer paid at 15:01. I contacted the buyer and told them I'd be willing to refund the $30. Just seems like the right thing to do. I was leaning in that direction, but just wanted to hear some opinions. Ed
edit: Buyer said they knew they messed up, and got finger fast with their phone, and thanked me for reaching out....refund sent!
Edited by edweather
09/26/2016 4:13 pm
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Pillar of the Community
United States
4085 Posts |
Always glad to see a reasonable buyer AND seller on an ebay transaction. |
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Pillar of the Community
 United States
4594 Posts |
I've had sellers do things like that - "Hey, noticed you won an auction on Saturday and also one on Monday, I was able to combine the packages, so I refunded the extra shipping" - things like that leave a really good impression of the seller and make you a favorite.
-----Burton 50+ year / Life / Emeritus ANA member (joined 12/1/1973) Life member: Numismatics International, CONECA Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club Owned by three cats and a wife of 40+ years (joined 1983) Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/ |
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Rest in Peace
United States
7075 Posts |
 Happy ending. I'm sure the buyer will remember it. |
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Replies: 10 / Views: 2,389 |
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Posted 09/26/2016 11:55 am
