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Replies: 17 / Views: 1,508 |
Valued Member
United States
97 Posts |
Cabowabo recently posted a reply to one of my posts describing how a bank teller told him (s)he purchased $1,200 of silver coins that a customer foolishly cashed at face value. I responded I didn't think the story was credible because it required the customer to hand over dozens of customer-wrapped rolls. But if that incident is true, the teller paid $1,200 for a cache worth >$25,000 if that coin collection contained only "junk" silver. This illustrates a CRH ethical issue I have considered. Any silver coins we find have been in a collection for many decades. When they are cashed at face value, the person doing that probably is a naive relative who inherited the collection, a thief who stole it, or the original collector who is losing their mental accuity. CRHs are not responsible for those actions. But what would you do in the following situations: (1) You hear the customer in the adjacent line inform the teller they are cashing a coin collection that they inherited from an elderly relative. Do you politely interrupt their conversation and advise the customer to take the collection to a local coin dealer to determine its value? Or do you wait until the customer leaves, and then purchase the coins from that teller? I think I would do the kind thing and try to educate the customer. (2) Your favorite teller tells you an elderly customer she recognizes recently cashed several rolls of half dollars in old-fashioned wrappers. You purchase them and return home. When you open the rolls, you realize they contain Walking Liberty half dollars and Benjamin Franklin half dollars worth ~$1,000! Do you celebrate your good fortune -- and buy pizza for the bank employees? Or do you contact that teller, explain the situation, and ask her to call the customer so you can explain to her the value of the coins she cashed? I think I would find it difficult to do the "right thing" because I wasn't there when the elderly woman cashed the silver coins.
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Bedrock of the Community
United States
17364 Posts |
Interesting conundrum. Going off on a tangent--wonder what knowledgeable tellers do when a customer walks in and attempts to deposit or cash out a large amount of (obviously) silver coins. I've had a couple long-time tellers with this experience tell me that they would--in friendly manner--inform the customer of what they were about to do. In a few instances, the customers thanked them profusely and left the bank with their silver. On one or two other occasions, customers would just go forward with the face value transaction.
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Moderator
 United States
32967 Posts |
It's been a time since I last CRH'ed in earnest, but my thought was always that once the coins were in the possession of the bank, it wasn't really my business how they got there.
"If you climb a good tree, you get a push." -----Ghanaian proverb
"The danger we all now face is distinguishing between what is authentic and what is performed." -----King Adz
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Pillar of the Community
 United States
4551 Posts |
In situation #1, assuming the person seems relatively friendly and sensible, I would simply ask them, "You checked those coins for silver first, right?" If they didn't know how to check for silver, I would offer to show them immediately in the customer service area.
In situation #2, I would notify the manager, not the teller. To be clear, you are asking the bank to undergo a headache that probably involves pulling up camera footage to be sure that the coins are returned to the correct person. That assumes the bank is receptive to that in the first place.
I have asked myself some of these same questions about cherrypicking. You are, in essence, exploiting your superior knowledge of rare coins to acquire a valuable variety from an unwitting seller. It doesn't pass the grandma test—I wouldn't want someone to pay my grandma $20 for a $200 coin. Just like you wouldn't want the bank to let grandma unknowingly deposit pop-pop's silver coins. But I also think there is an element of personal responsibility to owning and selling anything with collectible value.
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Pillar of the Community
United States
949 Posts |
You make a very valid points NorthShore. I don't know if the teller was trying to pull my leg or not. She has no reason to lie to me nothing I could do about the situation. I have heard in some banks tellers were not allowed to swap out coins but who would enforce that. I had to go back to the bank and ask her if she had any of those rolls left and she said no I bought them all. Who really knows for sure. Yes that would be over $ 20,000 in silver. I think actually I know that I would tell the customer she has a small fortune here and should take it to a dealer. no crime here but yes an ethical issue for sure.
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Moderator
 Australia
16285 Posts |
Quote: a bank teller told him (s)he purchased $1,200 of silver coins that a customer foolishly cashed at face value. I responded I didn't think the story was credible because it required the customer to hand over dozens of customer-wrapped rolls. But if that incident is true, the teller paid $1,200 for a cache worth >$25,000 if that coin collection contained only "junk" silver. This scenario is not likely to be a common occurrence, simply because the banks tend not to hire people knowledgeable enough about coins that they know they could or should be doing this. Bank staff are trained to treat a 50 cent piece as 50 cents, whatever the coin is made of. Banks would certainly expect any tellers to be doing this switcho-chango procedure on the teller's own time, not on company time. Quote:(1) You hear the customer in the adjacent line inform the teller they are cashing a coin collection that they inherited from an elderly relative. Do you politely interrupt their conversation and advise the customer to take the collection to a local coin dealer to determine its value? Or do you wait until the customer leaves, and then purchase the coins from that teller? It's frankly the bank's job to be telling their customers what to do with their money, not yours; I would think the bank would frown upon people inside the bank telling other customers inside the bank to go somewhere else and not to deposit their money there. A teller should be educated enough about old coins to be able to deliver the "I think these coins might be more valuable at a coin dealer" line. But here I'm mainly talking about obsolete coins, and not the silver coins that are the exact same design as base-metal coins. Obsolete coins (2 and 3 cent pieces, gold coins, etc) require the bank to fill in all kinds of paperwork which they'd probably rather avoid doing, and the optimal way to avoid having to do that paperwork is usually by having another customer come in and take those coins off their hands for face value. Quote:(2) Your favorite teller tells you an elderly customer she recognizes recently cashed several rolls of half dollars in old-fashioned wrappers. You purchase them and return home. When you open the rolls, you realize they contain Walking Liberty half dollars and Benjamin Franklin half dollars worth ~$1,000! Do you celebrate your good fortune -- and buy pizza for the bank employees? Or do you contact that teller, explain the situation, and ask her to call the customer so you can explain to her the value of the coins she cashed? I'm pretty sure that banks aren't allowed to just give out contact details of their customers to other customers, for any reason. I'm also pretty sure the banks would have a policy in place that customers cannot be contacted for non-banking-related purposes. I'd expect any such request to be denied.
Don't say "infinitely" when you mean "very"; otherwise, you'll have no word left when you want to talk about something really infinite. - C. S. Lewis
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Pillar of the Community
United States
2902 Posts |
It's kind of complex... About eight months ago, I actually missed out on a pretty nice collection dump (which included silver dimes and quarters, old nickels and cents) at my usual bank because one of the managers discovered a customer had deposited the coins... The manager got them from the teller and then contacted the customer... said teller has been saving customer wrapped rolls for me for a couple of years and is a good friend of mine, so she kind of felt bad for me.
As for personally getting involved in a transaction as in the first scenario, I think it would really depend on the bank you're at and how well the tellers and/or managers know you... There are several branches where they all know I'm the person to ask about coins, so they would probably welcome my input...
In the second scenario, I'd probably talk to the teller the next time I saw them, since it was a person they were familiar with who did the dumping of the silver... if it was some random person they didn't know, I'd say differently, but given the teller and said customer are known to each other would make me want to make sure I'm doing the right thing.
One other thing that I will add is that most banks won't allow you to give the tellers personal gifts - buying them pizza (or anything else) is usually discouraged... in the rare instances where I've given tellers something other than a birthday card, it has been outside of the bank during non-banking hours (lunch, before, after work, or a weekend).
CRH Nickeloholic. 1,600,000 nickels searched in eight years! Have found FOUR complete Jefferson sets!
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Pillar of the Community
United States
1230 Posts |
As a collector I do not see this being any different than cherry picking off ebay. As far as the bank is concerned, their role ends at paying face value, anything else goes far beyond their responsibilities. Let me pose a hypothetical - you stumble on a big $ unattributed Bust Half Overton while browsing ebay. It is currently BIN at 5% true value. Would you buy it, or would you send a message to the seller stating that you would rather pay $1,000 as opposed to $50?
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Valued Member
United States
99 Posts |
On one end of the spectrum, like DOCC mentioned, one could consider cherrypicking to be unethical. I recently cherrypicked an 1871 Shallow N Indian cent from a well-established national dealer. I certainly didn't feel bad about it - just the opposite! On the other end of the spectrum, if someone meant to pay me $100 and gave me two $100 bills stuck together by mistake, it would certainly be unethical not to return the extra $100 if feasible. Circumstances and details would determine the right course of action. When I found four rolls of silver dimes - including many better date Mercurys - I asked the teller if she knew who brought them in. She said she did not know the name but would recognize the face, so I firmly suggested that if the same depositor brought in more "old coins" that the teller suggest she takes them to the LCS, the location of which I described. That was enough for me. Had the depositor been in front of me in line, I would have said something only if the circumstances met my cost-benefit analysis. A young male depositor with neck tattoos acting aggressively would not qualify for my advice. A pleasant elderly widow would exceed my requirements. Maybe discriminating in that manner makes me unethical, but so be it.
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Pillar of the Community
United States
2902 Posts |
Quote:As a collector I do not see this being any different than cherry picking off ebay. I think it's altogether different... face-to-face transactions as opposed to conducting everything online in a faceless transaction.
CRH Nickeloholic. 1,600,000 nickels searched in eight years! Have found FOUR complete Jefferson sets!
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Pillar of the Community
United States
1230 Posts |
Quote: face-to-face transactions as opposed to conducting everything online in a faceless transaction. Certainly true but the ethics should be consistent in both worlds. Plus the reality is that the vast majority of coin sales - pick a number - are faceless transactions. But, I'll add, I actually just reread the first sentence of the OP's post. I guess I must have not fully grasped the scenario. That is a tough call and if true, I would consider that unethical behavior for a teller.
I swing a metal detector and have a knack for finding dirty old coins. Dirt coin restoration projects - https://www.prodetecting.com/restorationsDirt coin restoration blog - https://www.prodetecting.com/blog/ccawDirt coin dig videos - https://www.youtube.com/@prodetecting
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Valued Member
United States
323 Posts |
Scenario 2 seems not unlike the situation described in a YouTube short I saw within the last couple of weeks.
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New Member
New Zealand
24 Posts |
Quote:Let me pose a hypothetical - you stumble on a big $ unattributed Bust Half Overton while browsing ebay. It is currently BIN at 5% true value. Would you buy it, or would you send a message to the seller stating that you would rather pay $1,000 as opposed to $50? Two responses to that: 1. A few years back on the local auction site here in New Zealand someone had a group of US coins listed, mostly late 19th and early 20th century stuff, some silver, some not. Mostly not overwhelming, but the photos were not great. I asked for a better picture of the 1909-S Lincoln Cent. They declined to post one. I was told "If you're interested, bid. You'll see it when you get it." So I did. It was a VDB. Two seconds of searching would have opened a door for them to the possibility. I tried to get them to post a better picture. How much are we going to do for folks? 2. I have gotten a couple of items from a local numismatic auction house that appear to be a bit more special than they realised. They're a numismatic auction house. They have professionals on staff for a reason.
Edited by Buffalo soldat 05/03/2025 11:07 pm
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New Member
New Zealand
24 Posts |
In both scenarios I would try to clarify the situation, either to the customer at the counter who was trying to cash in their coins or via the teller who knew the customer who had done so. How would I feel if a family member of mine told me they'd cashed in a bunch of coins that I knew were worth considerably more than face value? I'd be pretty unimpressed if someone knew better and kept their mouth shut so they could take advantage of the situation.
If we're only ethical when someone is looking, we're not ethical.
In the early 2000s I was CRH in the DC area. I'd done it for years, only occasionally finding a silver here or there. I went to various banks over time both to increase my odds and because lots of banks just never or nearly ever have halves or dollars. Once I did get several rolls with about 15-20 silvers between them, mostly JFKs, but there was a Walker or two and a Franklin or two. I only discovered it after I'd left. I didn't go back.I don't feel bad. Without any clear idea of the back story, I don't really know how they ended up there. Mind you, at the time, the price of silver was a fraction of what it is now, so it would not have seemed that remarkable anyway.
Still, if I saw it happening, or someone I deemed credible brought my attention to the issue I'd certainly want to do right by others. I'd hope others would do the same with me.
On a side note, the local auction house here knows I'm a coin nerd. A few years back they had me go through a collection of coins for them just to see if there was anything noteworthy that wanted selling separately. I've known the owners for years, and I've had discussions around coins and even the ethics of the process with them over time. So they'd presented me with this medium sized tool box stuffed with coins in envelopes, some labelled, some not, loose coins, coins of New Zealand, and coins from around the world. I have a good enough idea either because of metal content or dates and using some apps to have a look through. On top it was mostly modern stuff of little interest. As I got down into it the age of the coins increased, and so did the previous metal content.
In the very bottom there was quite a bit of silver and several gold coins. Now, maybe they had some idea what was in there, and maybe they didn't, but I was going to tell them exactly what I'd found. It went to my personal credibility in future dealings with them, regardless of whether they knew what was in there, but especially if they did. It didn't take me long, and I was paid nothing for my time, but it built up an existing relationship to make it even stronger.
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Valued Member
United States
392 Posts |
My personal take: Are the 30 pieces of silver worth your soul?
Perhaps not the easiest question to answer when it's $25k worth of silver and you're working for minimum wage, but deep down, I think everyone knows what the right answer is.
Edited by AllSeasons 05/06/2025 7:23 pm
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Pillar of the Community
 United States
6741 Posts |
At the end of the day, if you have to "question" what you are about to do or have done, you know the answer. That being said, I have met some folks throughout my life that do not have this conundrum, I do not understand them. I suppose there are different levels of right and wrong in different peoples minds but if it bothers you, in any way, then it is probably wrong for you....
-makecents-
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Replies: 17 / Views: 1,508 |